Product Specialist

Msci-; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

MSCI in Mumbai is seeking a Product Specialist to train client teams on MSCI products and tailor solutions based on client needs. This role acts as a bridge between clients and product teams, gathering use cases and providing feedback for enhancements.

The position requires a finance background, 2-3 years in client-facing roles, strong analytical and communication skills, and collaboration with product, research, data, and sales to deliver portfolio management solutions.

Qualifications

• Must have a financial background with a Master’s and interest in portfolio management; pursuing CFA or FRM preferred.
• 2-3 years of client-facing experience.
• Analytical, detail-oriented, and able to work across teams.
• Excellent communication skills to represent MSCI to clients.

Responsibilities

• Provide functional and analytical training to client organization during implementation.
• Be subject matter expert on use cases related to risk and portfolio management, esp. performance measurement and attribution.
• Understand client requirements and define a solution coordinating with product, research, data, sales, workflow, etc.
• Troubleshoot client issues and coordinate with MSCI teams for escalation and path forward.
• Raise product requests for client requirements not in current functionalities.
• Collect project scope information from Sales.
• Prepare onboarding specification for handover to BAU after implementation.
• Provide ongoing health updates on implementation projects for management reporting.

Skills

Financial background

Client facing

Analytical

Communication skills

Python

Education

Master’s degree in Finance

CFA

FRM

Tools

Python

Job description

Your Team Responsibilities

Product Specialist is a very crucial role within MSCI Analytics business. We provide training on MSCI products and solutions functionality and methodology, understand the client needs and provide solutions to meet the same using MSCI capabilities. The role requires a thorough understanding of our client’s use cases, MSCI product and solutions capability, act as a feedback loop to MSCI Product teams with critical info on newer use cases and potential enhancements to capitalize on the same.

Your Key Responsibilities

Typical responsibilities include

• Provide functional and analytical training and education to various members of the client organization during implementation
• Be the subject matter experts on specific use cases related to risk and portfolio management, especially with experience in Performance Measurement and Attribution is highly desired.
• Understand client’s business requirements and define a solution that meets it. This often means liaisoning with multiple teams at MSCI like product, research, data, sales, workflow etc.
• Troubleshoot client reported issues or queries and coordinate with various MSCI teams when escalation is needed to identify a recommend path forward.
• Raise request to product team for any client requirements which cannot be served out of current available functionalities.
• Collect project scope information from Sales team
• Prepare Onboarding specification based on project scope and client requirements so that the same can be used during handover of clients to BAU service team after implementation completes.
• Providing continuous update on the health of various implementation projects for management reporting.

Your skills and experience that will help you excel

• Have a financial background (Master’s) with active interest in Portfolio management theories and exhibit basic software skills (for example Python etc), preferably pursuing CFA or FRM.
• Have 2-3 years of work experience in a client facing role.

• Be analytically proficient, have an eye for detail, and be able to handle various componentsin a complex infrastructure.
• Be eager problem solvers and able to work with cross-organization teams.
• Have great communications skills are a must as they represent MSCI to all levels of client management.

• Be appreciative of diverse cultural norms and styles.

• Aspirant for a long-term career in the field of portfolio finance.
• Knowledge of the following
  • Performance Measurement and Performance Attribution of multi asset class portfolios
  • Fixed income related sensitivity measures for duration, convexity, yield to maturity
  • Risk measures like Volatility, Value at risk, stress tests
  • Good understanding of pricing approach for common asset classes like bonds, equity options, interest rate swaps and fx forwards

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [e-mail] and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.