Product Quality Engineer (PQE)

Scrgww; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Scrgww is seeking an accomplished quality professional to manage end-to-end factory quality during NPI and production in Chennai, India. You will lead Failure Analysis and corrective actions to resolve product quality issues across IQC, IPQC, FAI, OQC, and field failures.

You will collaborate with factory, engineering, manufacturing, quality, and supplier teams to identify root causes, drive improvements, and verify effectiveness across the manufacturing flow.

Qualifications

• Bachelor's degree in engineering or equivalent practical experience.
• 5+ years of relevant experience in Product Quality, Manufacturing Quality, NPI Quality, or related areas.
• Strong hands-on experience with FA, RCA, RCCA, 8D, FMEA, and corrective-action management.
• Experience supporting NPI, factory builds, and mass-production quality.
• Good understanding of IQC, IPQC, FAI, OQC, ORT, yield analysis, and field/customer quality issues.

Responsibilities

• Manage and drive resolution of end-to-end factory quality issues during NPI and production.
• Lead or coordinate Failure Analysis (FA), Root Cause Analysis, and Corrective Action (RCCA) for product quality issues.
• Support quality issues identified through IQC, IPQC, FAI, OQC, ORT, yield fallouts, customer complaints, and field failures.
• Work closely with factory, engineering, manufacturing, quality, and supplier teams to identify root causes and implement corrective actions.
• Track quality issues to closure and verify corrective-action effectiveness.
• Monitor incoming, in-process, outgoing, and reliability quality performance during NPI builds and production ramp.
• Support factory builds and provide onsite quality coordination as needed.
• Escalate critical quality risks and ensure clear communication to cross-functional stakeholders.

Education

Bachelor's degree in engineering

Tools

FA (Failure Analysis)

RCA (Root Cause Analysis)

RCCA (Corrective Action)

8D

FMEA

IPQC

IQC

OQC

FAI

Job description

• Manage and drive resolution of end-to-end factory quality issues during NPI and production.
• Lead or coordinate Failure Analysis (FA), Root Cause Analysis, and Corrective Action (RCCA) for product quality issues.
• Support quality issues identified through: Incoming Quality Control (IQC), In-Process Quality Control (IPQC), First Article Inspection (FAI), Outgoing Quality Control (OQC), On-Going Reliability Testing (ORT), Yield fallouts, Customer complaints, and Field failures.
• Work closely with factory, engineering, manufacturing, quality, and supplier teams to identify root causes and implement effective corrective actions.
• Track quality issues to closure and verify corrective-action effectiveness.
• Monitor incoming, in-process, outgoing, and reliability quality performance during NPI builds and production ramp.
• Support factory builds and provides onsite quality coordination as needed.
• Escalate critical quality risks and ensure clear communication to cross-functional stakeholders.

Key Requirements

• Bachelor's degree in engineering or equivalent practical experience.
• 5+ years of relevant experience in Product Quality, Manufacturing Quality, NPI Quality, or related areas.
• Strong hands-on experience with FA, RCA, RCCA, 8D, FMEA, and corrective-action management.
• Experience supporting NPI, factory builds, and mass-production quality.
• Good understanding of IQC, IPQC, FAI, OQC, ORT, yield analysis, and field/customer quality issues.
• Experience working with contract manufacturers or electronics manufacturing environments.
• Strong cross-functional communication and problem-solving skills.
• Good written and spoken English.

Preferred Experience

• Consumer electronics, smartphone, or other high-volume electronics manufacturing experience.
• Experience working directly with an EMS/CM factory.
• Familiarity with quality tools such as SPC, Cp/Cpk, GR&R, DOE, Pareto, Fishbone, 5 Why, and 8D.
• Experience coordinating with international engineering or customer teams.
• Experience driving quality improvements across the full manufacturing flow from incoming material through in-process, outgoing, reliability, and field quality.