Product Quality Engineer PQE

Supply Chain Resources Group, Inc.; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Supply Chain Resources Group, Inc. is seeking a seasoned Quality Engineer to drive end-to-end factory quality during NPI and mass production. You will lead failures analyses, coordinate corrective actions, and work with factory, engineering, and supplier teams to identify root causes and ensure effective fixes.

The role requires hands-on experience with FA, RCA, RCCA, 8D, FMEA, and robust problem-solving skills, plus strong English communication for cross-functional collaboration.

Qualifications

• Bachelor's degree in engineering or equivalent practical experience.
• 5+ years of experience in Product/Manufacturing Quality or related areas.
• Hands-on experience with FA, RCA, RCCA, 8D, FMEA, and corrective-action management.

Responsibilities

• Manage end-to-end factory quality issues during NPI and production.
• Lead or coordinate FA, RCA, RCCA for product quality issues.
• Support IQC, IPQC, FAI, OQC, ORT, yield analysis, field and customer quality issues.
• Collaborate with factory, engineering, manufacturing, quality and supplier teams to identify root causes and corrective actions.
• Track quality issues to closure and verify effectiveness.
• Monitor quality performance during NPI builds and production ramp.
• Provide onsite quality coordination for factory builds as needed.
• Escalate critical quality risks and communicate with cross-functional stakeholders.

Skills

Cross-functional communication

Analytical thinking

Problem solving

English proficiency

Education

Bachelor's degree in engineering

Tools

8D

FMEA

RCCA

SPC

Cp/Cpk

DOE

Job description

Job Description

• Manage and drive resolution of end-to-end factory quality issues during NPI and production.
• Lead or coordinate Failure Analysis (FA), Root Cause Analysis, and Corrective Action (RCCA) for product quality issues.
• Support quality issues identified through: Incoming Quality Control (IQC), In-Process Quality Control (IPQC), First Article Inspection (FAI), Outgoing Quality Control (OQC), On-Going Reliability Testing (ORT), Yield fallouts, Customer complaints, and Field failures.
• Work closely with factory, engineering, manufacturing, quality, and supplier teams to identify root causes and implement effective corrective actions.
• Track quality issues to closure and verify corrective-action effectiveness.
• Monitor incoming, in-process, outgoing, and reliability quality performance during NPI builds and production ramp.
• Support factory builds and provides onsite quality coordination as needed.
• Escalate critical quality risks and ensure clear communication to cross-functional stakeholders.

Key Requirements

• Bachelor's degree in engineering or equivalent practical experience.
• 5+ years of relevant experience in Product Quality, Manufacturing Quality, NPI Quality, or related areas.
• Strong hands-on experience with FA, RCA, RCCA, 8D, FMEA, and corrective-action management.
• Experience supporting NPI, factory builds, and mass-production quality.
• Good understanding of IQC, IPQC, FAI, OQC, ORT, yield analysis, and field/customer quality issues.
• Experience working with contract manufacturers or electronics manufacturing environments.
• Strong cross-functional communication and problem-solving skills.
• Good written and spoken English.

Preferred Experience

• Consumer electronics, smartphone, or other high-volume electronics manufacturing experience.
• Experience working directly with an EMS/CM factory.
• Familiarity with quality tools such as SPC, Cp/Cpk, GR&R, DOE, Pareto, Fishbone, 5 Why, and 8D.
• Experience coordinating with international engineering or customer teams.
• Experience driving quality improvements across the full manufacturing flow from incoming material through in-process, outgoing, reliability, and field quality.