Product Owner

Incedo Inc.; Gurugram District; On-site; INR 1,800,000 - 2,900,000; Full time

Job summary

Incedo Inc. is seeking a Senior Product Owner to lead the strategy, roadmap, and delivery of digital payment capabilities, with a focus on real‑time money movement, P2P payments, and payment‑network integrations across platforms.

You will collaborate with engineering, operations, fraud/risk, and compliance teams to translate business needs into user stories, manage the backlog, and drive secure, compliant payment experiences while monitoring KPIs such as success rate and latency.

Qualifications

• 8–12 years of product management or product ownership experience.
• Strong understanding of payment rails, settlement lifecycle, and regulatory frameworks.
• Proven ability to lead Agile teams and deliver complex technical products.
• Experience writing clear user stories, acceptance criteria, and requirements.
• Excellent communication, analytical, and stakeholder-management skills.

Responsibilities

• Own and evolve the product strategy for digital payments and money movement.
• Lead integrations with digital payment networks.
• Translate business needs into user stories and backlog items.
• Partner with engineering for sprint planning and releases.
• Coordinate fraud, risk, and compliance alignment.
• Oversee transaction lifecycle: authorization, posting, settlement, exceptions.
• Act as primary liaison among business, operations, support, and tech.
• Define and track KPIs: payment success, fraud loss, adoption, latency.
• Support platform stability and incident remediation.

Skills

Payments domain

Agile leadership

User stories writing

Stakeholder management

Communication skills

Job description

Incedo is a US-based consulting, data science and technology services firm with over 4000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science& healthcare industries.

Role Overview

The Senior Product Owner will lead the strategy, roadmap, and delivery of digital payment capabilities, with a focus on real‑time money movement, P2P payments, and payment‑network integrations (e.g., Zelle or comparable platforms). This role requires strong product leadership, deep payments domain knowledge, and the ability to collaborate across engineering, operations, fraud/risk, and compliance teams.

Key Responsibilities

• Product Vision & Roadmap — Own and evolve the product strategy for digital payments, including instant transfers, P2P capabilities, and money‑movement enhancements.
• Payment Network Integrations — Lead integrations with digital payment networks; manage certification, rule compliance, and ongoing operational alignment.
• Backlog Management — Translate business needs into user stories, acceptance criteria, and prioritized backlogs.
• Agile Delivery Leadership — Partner with engineering to drive sprint planning, grooming, and release execution.
• Fraud, Risk & Compliance Alignment — Work with fraud, risk, and compliance teams to ensure secure, compliant payment experiences.
• Transaction Lifecycle Oversight — Oversee payment flows including authorization, posting, settlement, exceptions, and reconciliation.
• Stakeholder Engagement — Serve as the primary liaison across business, operations, customer support, and technology teams.
• Data‑Driven Product Decisions — Define and track KPIs such as payment success rate, fraud loss rate, adoption, and transaction latency.
• Platform Stability & Incident Support — Support production stability, root‑cause analysis, and continuous improvement initiatives.

Required Qualifications

• 8 - 12 years of product management or product ownership experience.
• Strong understanding of payment rails, the settlement lifecycle, and financial‑services regulatory frameworks.
• Proven ability to lead Agile teams and deliver complex technical products.
• Experience writing clear user stories, acceptance criteria, and functional requirements.
• Excellent communication, analytical, and stakeholder‑management skills.

Preferred Qualifications

• Experience with banking core systems, payment orchestration engines, or API‑driven financial platforms.
• Familiarity with network certification processes, fraud‑detection tools, or risk‑scoring models.
• Certifications such as CSPO, PSPO, SAFe PO/PM, or equivalent.
• Experience working in consulting or client‑facing delivery environments.