Product Operations Specialist

S&P Global Inc.; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Beyond the Basics

Job summary

S&P Global Market Intelligence in India is hiring a Corporate Actions Associate to validate and enrich composite records from vendor feeds, enabling clients to make informed investment decisions.

You will review announcements, conduct research across sources, interact with agents and custodians, and collaborate globally to improve processes while meeting SLAs and delivering high-quality data for downstream products.

Qualifications

• Basic to intermediate understanding of using AI tools to reduce manual tasks; practical knowledge preferred.
• Strong awareness of global financial markets and in-depth knowledge of equities and fixed income.
• At least 2–6 years of Corporate Actions experience.
• Strong research and data mining skills.
• Knowledge of financial markets and awareness of current global financial news.

Responsibilities

• Review corporate action announcements and conduct research to obtain details required to validate and complete announcements for publication of composite records to clients.
• Conduct research leveraging various sources including prospectuses, information circulars, exchanges and bulletins, and company websites to thoroughly source and validate corporate action information.
• Interface with Domestic and Foreign Paying/Transfer/Information Agents, Custodian Banks, Exchange Officials, and other external parties to obtain informative details on corporate actions.
• Review daily exception reports; research and resolve exceptions.
• Contribute input to develop/modify procedures and controls.
• Collaborate with local and global team members to improve procedures and identify and implement opportunities to realize efficiencies and improve quality for a better downstream product and to enhance level of service delivered to clients.
• Contribute to user acceptance testing and special projects in partnership with Product Services teammates locally and in other locations, and with Product and Technology Team counterparts.
• Understand Service Level Agreements (SLAs) and their impact on operations and clients.

Skills

AI tools familiarity

Financial markets knowledge

Data mining

Analytical thinking

Communication skills

Teamwork

Shift flexibility

Excel

SQL

Tools

SQL

Excel

Job description

About the Role:

Grade Level (for internal use): 09

The Team:

S&P Global Market Intelligence’s Managed Corporate Actions (MCA) service is a best-in-class centralized source of validated corporate action announcements for three million equities, fixed income, and structured finance securities across global markets. MCA services as a single source that streamlines operations for the collection, validation and dissemination of corporate actions for our customers.

The Impact:

The Corporate Actions Product Services Team across locations in India, Singapore, London, New York, and Dallas is responsible for corporate actions validation research, client support and new client onboarding, vendor management, quality control, and strategic support for new operational and product initiatives. The global team of corporate actions research analysts monitors domestic and international corporate actions announcements from the point of notice of inception and conducts a stringent cleansing process. MCA receives corporate actions information from vendor feeds, which create an announcement composite that the team researches and enriches to produce validated multi-sourced corporate actions records for customers to pass notification on to their clients to take investment decisions and allocate entitlements that result from the event.

The Role:

The successful Corporate Actions Associate candidate is a highly motivated team player, who is focused and dedicated to ensuring that the state of each composite record clearly defines the terms of the corporate action in order for clients of the service to pass notification on to their own clients to conduct investment decisions and to allocate entitlements resulting from the corporate action.

Key functions include data capture and validation of announcement publication initiated by information received from vendor feeds, data enrichment, research and analysis, interfacing with agents, supporting clients’ inquiries to further elaborate on market nuances, strategic operations projects and assignments that contribute to the business's product roadmap and revenue generating initiatives.

Responsibilities:

• Review corporate action announcements and conduct research to obtain details required to validate and complete announcements for publication of composite records to clients.
• Conduct research leveraging various sources, including but not limited to prospectuses, information circulars, exchanges and bulletins, and company websites to thoroughly source and validate corporate action information.
• Interface with Domestic and Foreign Paying/Transfer/Information Agents, Custodian Banks, Exchange Officials, and other external parties to obtain informative details on corporate actions.
• Review daily exception reports; research and resolve exceptions.
• Contribute input to develop/modify procedures and controls.
• Collaborate with local and global team members to improve procedures and identify and implement opportunities to realize efficiencies and improve quality for a better downstream product and to enhance level of service delivered to clients.
• Contribute to user acceptance testing and special projects in partnership with Product Services teammates locally and in other locations, and with Product and Technology Team counterparts.
• Understand Service Level Agreements (SLAs) and their impact on operations and clients.

What We’re Looking For:

• Basic to intermediate understanding of using AI tools to reduce manual/redundant tasks. Practical knowledge of AI tools preferred.
• Strong awareness of global financial markets and in-depth knowledge of Equities and Fixed income markets.
• Atleast 2-6 years of Corporate Actions experience required.
• Strong research and data mining skills required.
• Knowledge of financial markets and awareness of current global financial news.
• Out of the box thinker with proven analytical and critical thinking skills.
• Elevated level of initiative with strong propensity to work under pressure to meet tight deadlines.
• Meticulous and keen eye for detail.
• Strong verbal and written communication skills for interactions with teammates across roles and locations, external information sources, and clients.
• Ability to work well both independently and as a member of a team.
• Flexible to work in shifts (no late-night shifts required)
• Advanced Excel and SQL skills preferred.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What's In It For You?

Our Mission: Advancing Essential Intelligence.

Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values: Integrity, Discovery, Partnership.

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to [e-mail] and your request will be forwarded to the appropriate person.

US Candidates Only: Know Your Rights: Workplace discrimination is illegal