Product Manager Technical - Identity And Access Management

Zinnia; Pune District; On-site; INR 2,800,000 - 4,200,000; Full time

Benefits offered by this job

Health/dental insurance

Parental leave

Bonus opportunity

Job summary

Zinnia is seeking a Product Manager for Customer Identity & Access Management (CIAM) to shape and deliver identity capabilities across carriers, distributors, and policyholders. You will own the backlog and collaborate with Engineering and Security to turn requirements into shipped features.

You will work on authentication (SSO, MFA, passwordless), authorization (RBAC/ABAC), and lifecycle management, while balancing security, privacy, and usability in a regulated industry.

Qualifications

• 5+ years in Product Management with exposure to identity and access management
• Working knowledge of modern identity standards and protocols like OAuth 2.0, OpenID Connect, SAML, SCIM
• Experience with CIAM/IAM platforms (Okta/Auth0, Ping, Azure AD B2C)
• Understanding of authentication/authorization models (SSO, MFA, passwordless) and security threats

Responsibilities

• Own the product backlog and CIAM roadmap for consumer/partner/workforce identity
• Write clear requirements and user stories for identity capabilities (SSO, MFA, passwordless) and lifecycle
• Collaborate with Engineering and Security on identity protocol decisions (OAuth2.0, OIDC, SAML, SCIM)
• Evaluate build-vs-buy options and maintain integration approaches across products
• Balance security with usability and regulatory obligations in insurance domain
• Track feature performance and prioritise improvements with cross-functional teams
• Support release planning and respond to carrier, distributor, end-user needs

Skills

Product management

Agile delivery

Identity & access management

Security awareness

Data analysis

Communication

Education

Bachelor's / Master’s in CS/Engineering

Tools

Okta/Auth0

Ping Identity

Azure AD B2C

Job description

Job Description:

WHO WE ARE:

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO YOU ARE:

As Product Manager for Customer Identity & Access Management (CIAM), you will help shape and deliver how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. Working alongside senior product leadership, you will own the backlog and delivery for parts of the identity product area — authentication, authorization, and the user lifecycle — balancing security and compliance with a smooth user experience. You will partner day to day with Engineering and Security to turn requirements into shipped features.

WHAT YOU’LL DO:

• Own the product backlog and contribute to the CIAM roadmap across consumer (policyholder), partner (distributor/agent), and workforce identity.
• Write clear requirements and user stories for identity capabilities - authentication (SSO, MFA, passwordless), authorization (RBAC/ABAC, delegated access), and the user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning).
• Work with Engineering and Architecture on identity protocol decisions and implementation (OAuth 2.0, OpenID Connect, SAML, SCIM).
• Contribute to build-vs-buy and platform evaluations for identity providers, and help maintain the integration approach across Zinnia products.
• Balance security, privacy, and usability — helping reduce friction while protecting against account takeover, credential stuffing, and abuse.
• Partner with Security, Risk, and Compliance to ensure identity features meet regulatory and industry obligations applicable to the insurance industry.
• Track feature performance and success metrics (e.g., authentication success and abandonment, MFA adoption) and use them to prioritize improvements.
• Collaborate closely across Product, Engineering, and Security as a day-to-day point of contact for identity requirements.
• Support release planning and ensure enhancements respond to carrier, distributor, and end-user needs.

WHAT YOU’LL NEED:

• 5+ years in Product Management, with exposure to identity and access management or customer identity (CIAM).
• Bachelor’s / Master’s or equivalent degree in technology or a related field.
• Working knowledge of modern identity standards and protocols: OAuth 2.0, OpenID Connect, SAML, SCIM, and session/token concepts.
• Familiarity with CIAM/IAM platforms and identity providers (e.g., Okta/Auth0, Ping, Microsoft Entra / Azure AD B2C, or equivalent).
• Understanding of authentication and authorization models (SSO, MFA, passwordless, RBAC/ABAC) and common account-security threats.
• Awareness of security, privacy, and regulatory/compliance requirements in a regulated industry.
• Hands-on understanding of API integration, SQL, and data analysis.
• Solid understanding of the SDLC, technology system interfaces, and data integration.
• Ability to collaborate effectively across Product, Engineering, and Security in a global, cross-functional setting.
• Experience with Agile delivery methodologies (Scrum/Kanban) and related tooling.
• Strong communication, problem-solving, and analytical skills; comfortable managing moderately complex problems with guidance from senior product leadership.
• Experience in the Life & Annuity or broader financial-services industry is a plus, not mandatory.

WHAT’S IN IT FOR YOU?

Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.