Senior Product Manager (Technical) - Identity & Access Management

Zinnia; Pune District; On-site; INR 4,000,000 - 6,000,000; Full time

Benefits offered by this job

Health benefits and parental leave

Profit sharing

Tuition reimbursement

Job summary

Zinnia, Pune-based, is seeking a Senior Product Manager (Technical) to own the CIAM roadmap, collaborating with Engineering and Security to deliver a secure, scalable identity layer for carriers, distributors, and policyholders.

Lead authentication, authorization, and lifecycle; set standards for OAuth 2.0, OpenID Connect, SAML, SCIM; drive build-vs-buy decisions, and mentor a lean PM team across a global product organization.

Qualifications

• 9+ years in techno-functional Product Management.
• Bachelor’s / Master’s or equivalent in technology.
• Deep hands-on understanding of modern identity standards (OAuth 2.0, OpenID Connect, SAML, SCIM).
• Experience with CIAM/IAM platforms and identity providers.
• Strong grasp of authentication/authorization models and account-security threats.
• Understanding of security, privacy, and regulatory requirements in financial services.
• Hands-on API integration, SQL, and data analysis.
• Ability to influence across Product, Engineering, and Security in a global setting.
• Expert-level experience with Agile (Scrum/Kanban) and tooling.
• Experience mentoring Product Managers.

Responsibilities

• Own the CIAM roadmap and strategy across consumer, partner, and workforce identity.
• Lead identity capabilities including authentication, authorization, and lifecycle.
• Set standards for OAuth 2.0, OpenID Connect, SAML, SCIM with Engineering.
• Drive build-vs-buy and integration strategies for identity providers.
• Balance security with usability to prevent credential theft and abuse.
• Ensure regulatory obligations in insurance tech are met.
• Define and track metrics like MFA adoption and time-to-provision.
• Mentor PMs and act as a technical consultant for identity needs.
• Collaborate with carriers and distributors on identity integration.

Skills

CIAM

OAuth 2.0

OpenID Connect

SAML

SCIM

RBAC/ABAC

MFA

SSO

Security & Compliance

Agile

Mentoring PMs

Stakeholder management

API integration

SQL

Data analysis

Education

Bachelor’s / Master’s in technology or related field

Tools

Okta/Auth0

Ping Identity

ForgeRock

Azure AD B2C / Microsoft Entra

Job description

Senior Product Manager (Technical) - Identity & Access Management

Pune, Maharashtra, India

WHO WE ARE:

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value - and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO YOU ARE:

As Senior Product Manager for Customer Identity & Access Management (CIAM), you will own the roadmap for how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. You will lead the identity product area end to end - authentication, authorization, and the full user lifecycle - balancing strong security and regulatory compliance with a frictionless experience across Zinnia’s products. You will partner closely with Engineering and Security, and work across Zinnia’s Product Organization to keep the identity experience aligned with company strategy while delivering measurable value.

WHAT YOU’LL DO:

• Own the CIAM product roadmap and strategy spanning consumer (policyholder), partner (distributor/agent), and workforce identity across Zinnia’s platform.
• Lead the product direction for core identity capabilities - authentication (SSO, MFA, passwordless, adaptive/risk-based), authorization (RBAC/ABAC, fine-grained and delegated access), and the full user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning).
• Set standards and technical direction around modern identity protocols (OAuth 2.0, OpenID Connect, SAML, SCIM) in partnership with Engineering and Architecture.
• Drive build-vs-buy and platform decisions for identity providers and services, and own the integration strategy across Zinnia products.
• Balance security, privacy, and usability - reducing friction while protecting against account takeover, credential stuffing, fraud, and abuse.
• Partner closely with Security, Risk, and Compliance to ensure the identity platform meets regulatory and industry obligations applicable to the insurance industry (data security, privacy, and authentication assurance).
• Define and track success metrics - authentication success and abandonment, MFA adoption, account-takeover reduction, time-to-provision, and partner onboarding.
• Act as a technical consultant to the product organization on identity, and mentor a lean team of Product Managers.
• Serve as a customer liaison on identity-related integration, custom development, and requirements for carriers and distributors.

WHAT YOU’LL NEED:

• 9+ years across solid Techno-functional Product Management.
• Bachelor’s / Master’s or equivalent degree in technology or a related field.
• Deep, hands-on understanding of modern identity standards and protocols: OAuth 2.0, OpenID Connect, SAML, SCIM, and session/token management.
• Experience with CIAM/IAM platforms and identity providers (e.g., Okta/Auth0, Ping, ForgeRock, Microsoft Entra / Azure AD B2C, or equivalent).
• Strong grasp of authentication and authorization models (SSO, MFA, passwordless, adaptive auth, RBAC/ABAC) and account-security threats.
• Solid understanding of security, privacy, and regulatory/compliance requirements in a regulated industry (data-security, privacy, and authentication-assurance frameworks).
• Hands-on understanding of API integration, SQL, and data analysis.
• Strong understanding of the SDLC, technology system interfaces, and data integration.
• Ability to influence and lead across Product, Engineering, and Security in a global, cross-functional setting.
• Expert-level experience with Agile delivery methodologies (Scrum/Kanban) and related tooling.
• Experience mentoring Product Managers.
• Strong communication, problem-solving, and analytical skills; comfortable operating with a high degree of latitude on the most complex, ambiguous problems.
• Experience in the Life & Annuity or broader financial-services industry is preferred, not mandatory.

WHAT’S IN IT FOR YOU?

Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We're looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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