Product Manager- Partner Experience

198 Cisco Commerce India Private Limited; Bengaluru; On-site; INR 2,000,000 - 3,200,000; Full time

Job summary

Cisco is seeking a Product Manager for the Partner Experience Platform (PXP) within the PXP Strategy & Development team. The role focuses on driving AI-enabled partner experiences, shaping product strategy, and delivering features that enhance partner engagement.

You will work with stakeholders to prioritize capabilities, manage end-to-end delivery, and ensure security and compliance across the platform, while staying ahead of industry trends.

Qualifications

• 5+ years of product or program management experience, including recent experience in AI, CX, and/or PX products.
• 2+ years of proven track record delivering scalable enterprise platforms, with a focus on partner solutions.
• 2+ years of product management, with SME knowledge on AI, CX, PX, and related fields, driving innovation for partners.

Responsibilities

• Drive strategic products that position Cisco's PXP as an industry leader in AI-powered partner experience solutions.
• Collaborate with stakeholders to define, prioritize, and launch innovative PXP features that enhance partner collaboration and workflows.
• Drive end-to-end product lifecycle management to deliver features that empower partners while ensuring security, compliance, and resilience.
• Stay ahead of AI and PX trends by evaluating advancements and defining differentiated experiences for partners.
• Gather and analyze feedback from partners and internal stakeholders to improve PXP offerings.

Skills

Product management

AI

CX

PX

Enterprise platforms

Partner experience

Data privacy

Compliance

Cross-functional collaboration

Education

Bachelor's degree

Job description

Meet the Team

The PXP Strategy & Development team delivers innovative partner experience through the Partner Experience Platform. Through PXP, the Partner Strategy & Development team is empowering our partners with the resource, actionable insights, sales uses-cases, and AI they need to drive profitable growth with their customers and success across the Cisco partner program. We are passionate about enabling our partner with a seamless experience that simplifies their engagement with Cisco.

Your Impact

As a Product Manager for the Partner Experience Platform (PXP) within our PXP Strategy & Development team, you will drive the development and deployment of capabilities within PXP that transform partner experiences by leveraging the latest advancements in AI, capabilities and data architecture.

• Drive strategic products that position Cisco's Partner Experience Platform (PXP) as an industry leader in AI-powered partner experience (PX) solutions.
• Collaborate with business stakeholders to define, prioritize, and launch innovative PXP features that enhance partner collaboration, streamline workflows, and deliver measurable business value.
• Drive end-to-end product lifecycle management to deliver features that empower partners and improve engagement, while ensuring robust security, compliance, and resilience of the experience.
• Stay ahead of evolving trends in AI and PX by continuously evaluating advancements in technology and user expectations, defining strategies to deliver differentiated experiences for partners.
• Gather and analyze feedback from partners and internal stakeholders to continuously enhance PXP offerings and deliver world-class partner experiences.

Minimum Qualifications

• 5+ years of product or program management experience, including recent experience in AI, customer experience (CX), and/or partner experience (PX) products.
• 2+ years of proven track record of delivering scalable enterprise platforms, with a strong emphasis on partner solutions.
• 2+ years of product management, with subject matter expert knowledge on AI, CX, PX, and/or related fields, with a passion for driving innovation and delivering value for partners.

Preferred Qualifications

• Strong background in product management, AI-powered experience platforms, partner ecosystems, or partner engagement solutions.
• Excellent written, analytical, and problem-solving skills.
• Outstanding communication, and critical thinking skills, enabling effective engagement with partners, stakeholders, and cross-functional teams.
• Demonstrated experience in solving challenges related to partner experience, data privacy, compliance, and integrating AI solutions to elevate the overall experience.
• Bachelor's or equivalent experience in a related field, with demonstrated technical expertise and experience applying it to platform or experience solutions.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.