Product Manager-HO & SUPPORT-HO House Hold

Kotak Mahindra Bank; Mumbai Suburban; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

A leading bank in India is seeking a Senior Product Manager with strong tech and digital expertise. The role involves coordinating projects related to debit cards, analyzing trends, and improving customer experience. Ideal candidates will have skills in SQL and SAS, with a focus on strategic planning and execution in a fast-paced environment.

Qualifications

• Proven experience in product management, especially in a tech environment.
• Ability to analyze market trends and implement strategies.
• Experience in handling cross-functional projects.

Responsibilities

• Analyze and monitor various developments in Debit Card Switch.
• Coordinate with IT, BSG, and other stakeholders for project completion.
• Support strategic planning and product implementation of Debit Cards.

Skills

Tech and Digital knowledge

Analytical skills

Project coordination

Cross-functional teamwork

Tools

SQL

SAS

Job description

Overview

Job Title: Senior Product Manager

Function: RL Ho & Support-HO House Hold

Grade: M4

Reports to: Sourabh Kolhapure ([e-mail])

Job Summary: A candidate with Tech and Digital knowhow with inclination towards Switch, Acquiring, Authorization

Key Responsibilities

• Analyze and monitor various developments in Debit Card Switch, ACS partners
• Coordinating with IT, BSG and other stake holders for completing and developing the projects.
• Analyze existing product authorization rate and see that there is any changes as per the trend in the market.
• Handle regulatory project and audit query to smooth functioning of debit card
• Supports strategic planning and product implementation of Debit Cards
• Owns the end-to-end debit card transaction lifecycle via different channels and achieves project completion and customer experience by higher auth rate and improving overall customer experience
• Implements auth strategy with help of ACS partners, identify issues, ideate and implement solutions
• Cross functional co-ordination with, Legal compliance, BSG, Ops, IT, Marketing & Product teams to discuss and finalize new enhancement changes on the channels or new product development.

Tools & Platforms

Tools & Platforms: SQL, SAS

Does the role include any of the below

Please tick the box as applicable