Product Manager - Flex Integrations (APIs, Connector Marketplace & Ecosystem)

Cyncly; Ernakulam; Presencial; INR 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Cyncly is seeking a Product Manager to own the integration platform, connectors, APIs, and marketplace. You will shape how data flows across systems, enable partners to build on Flex, and help internal teams reuse shared services.

Define APIs and developer experiences, drive external ecosystem growth, and collaborate with customers and partners to align on high-value integrations.

Formación

• 4–7 years of Product Management experience in platform/integration/API-driven products.
• Strong understanding of REST APIs, webhooks, events, authentication and cloud integrations.
• Experience with CRM/ERP/finance/e-commerce integrations.
• Ability to translate technical capabilities into customer and business value.
• Experience collaborating with engineering, architects and partner teams.
• Strong stakeholder management and communication skills.

Responsabilidades

• Define and execute roadmap for APIs, integrations, connector marketplace, and developer platform.
• Drive vision for an open ecosystem to extend the Cyncly platform.
• Define API standards, integration patterns, auth frameworks and DX best practices.
• Build and scale a connector marketplace with CRM/ERP/AC/marketing automation integrations.
• Partner with engineering to ensure scalable, secure, and reliable architectures.
• Work with customers to identify high-value integrations and prioritize investments.
• Collaborate with strategic partners to expand platform reach and adoption.
• Define API adoption metrics, connector KPIs, and ecosystem growth measures.
• Lead developer portal, API docs, sandbox, and onboarding experiences.

Conocimientos

Product management

REST APIs

Webhooks

Event-driven architecture

Authentication

Cloud integrations

CRM integrations

ERP integrations

Stakeholder management

Communication

Descripción del empleo

Job Title: Product Manager - Flex Integrations (APIs, Connector Marketplace & Ecosystem)

Permanent - Full time

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.

About the Role

We are looking for a Product Manager to own Cyncly's integration platform, the connectors, APIs, and marketplace that connect Cyncly products to third-party tools, internal Cyncly products, and partner ecosystems.

This role sits at the infrastructure layer of the Flex platform. You will define how data flows across system boundaries, how partners build on top of Flex, and how internal teams consume shared services without duplicating effort.

If you find yourself energized by questions like "how should these two systems talk to each other, and who owns what" then this role is for you.

You will define APIs, integration frameworks, developer experiences, and connector marketplace capabilities that allow customers to seamlessly connect CRM, ERP, eCommerce, finance, manufacturing, and productivity systems.

Key Position Responsibilities include:

• Define and execute the roadmap for APIs, integrations, connector marketplace, and developer platform capabilities.
• Drive the vision for an open ecosystem that enables partners, customers, and developers to extend the Cyncly platform.
• Define API standards, integration patterns, authentication frameworks, and developer experience best practices.
• Build and scale a connector marketplace supporting integrations with CRM, ERP, accounting, marketing automation, productivity, and commerce platforms.
• Partner with engineering teams to establish scalable, secure, and reliable integration architectures.
• Work closely with customers to identify high-value integrations and prioritize ecosystem investments.
• Collaborate with strategic partners to expand platform reach and accelerate customer adoption.
• Define API adoption metrics, connector utilization KPIs, and ecosystem growth measurements.
• Lead developer portal, API documentation, sandbox, and onboarding experiences.

Required Experience and Qualifications:

• 4 to 7 years of Product Management experience building platform, integration, or API-driven products.
• Strong technical understanding of REST APIs, webhooks, event-driven architectures, authentication, and cloud integrations.
• Experience working with CRM, ERP, finance, commerce, or enterprise application integrations.
• Ability to translate technical platform capabilities into customer and business value.
• Experience collaborating with engineering, solution architects, and partner teams.
• Strong stakeholder management and communication skills.

Good to Have:

• Experience with iPaaS platforms such as Workato, Boomi, MuleSoft, or similar technologies.
• Knowledge of developer platforms, SDKs, API monetization, and partner ecosystems.
• Experience building integration marketplaces or app ecosystems.
• Familiarity with enterprise software deployment and integration patterns.

Working for Us

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - Come join us.