Product Manager

Pilgrim; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Pilgrim is seeking a Product Manager to shape and execute product strategy across our digital platforms. You will partner with design, engineering, and marketing to deliver impactful features, improve user experiences, and drive conversions.

We value an analytical, customer-first mindset and a track record of delivering results in a fast-paced, cross-functional environment. Strong communication and agile practices are essential.

Qualifications

• 3-5 years of B2C product management experience.
• Ability to analyze data and derive actionable insights.
• Understanding of UI/UX principles and Shopify ecosystem.
• Experience with agile processes and sprint planning.
• Customer-focused mindset and strong communication skills.
• Ability to coordinate across cross-functional teams and stakeholders.

Responsibilities

• Define and execute the product roadmap aligned with business goals and customer needs.
• Collaborate with UI/UX designers, engineering, operations, and other stakeholders to deliver quality products.
• Use analytics and customer feedback to optimize user journeys and improve conversions.
• Coordinate with data teams to gather insights for benchmarking and impact analysis.
• Manage sprints, releases, and launches as Product Owner, including backlog grooming and retrospectives.
• Identify and resolve product issues promptly to minimize customer impact.

Skills

Analytical mindset

Communication

Customer-centric

Cross-functional collaboration

Data-driven decisions

Stakeholder management

Agile

Tools

Shopify

REST APIs

GraphQL

Job description

Product Manager

Are you passionate about crafting seamless digital experiences and driving impactful product strategies? We’re looking for a dynamic Product Manager to join our team and play a key role in enhancing user experience, boosting performance, and optimizing conversions across our website and digital products. If you have a strong analytical mindset, a customer-first approach, and love collaborating with cross‑functional teams, this is your chance to make a real impact!.

Responsibilities

• Product Roadmap: Define and execute the product roadmap, ensuring alignment with business goals and customer needs.
• Cross-Functional Collaboration: Work closely with UI/UX designers, engineering, operations, and other stakeholders to deliver high-quality products.
• User Journey Optimization: Use analytics, A/B testing, and customer feedback to optimize user journeys and improve conversion rates.
• Data-Driven Decision Making: Coordinate with data teams to gather insights from Shopify, CleverTap, Google Analytics, and others for benchmarking and impact analysis.
• Sprint & Release Management: Manage sprints, product releases, and launches as Product Owner — sprint planning, backlog grooming, and retrospectives.
• Issue Resolution: Proactively identify and resolve strategic and tactical product issues, minimizing customer impact and aligning teams on solutions swiftly.

Key Requirements

• Experience: 3-5 years of B2C product management experience
• Analytical Mindset: Strong ability to analyze data, draw insights, and make data-driven decisions.
• Technical Fluency: Basic understanding of UI/UX design principles, Shopify Experience, and development fundamentals.
• Agile Expertise: Experience with agile processes, including sprint planning, backlog management, and product releases.
• Customer-Centric Approach: Passion for advocating customer needs and delivering exceptional user experiences.
• Communication Skills: Excellent verbal and written communication skills, with the ability to mediate between technical and non-technical teams.
• Collaboration: Proven ability to work effectively in cross-functional teams and manage multiple stakeholders.

Bonus Skills

• Experience with A/B testing tools and methodologies.
• Familiarity with REST APIs, GraphQL, or other integration technologies.
• Knowledge of CRM systems and marketing automation tools.
• Experience in e-commerce or digital product management.