Product Manager

HelloCounsel.ai; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

HelloCounsel.ai in Bengaluru is seeking a Product Manager who can build products from scratch and guide them from initial concept to real-world adoption. You will work directly with the founders, customers, and engineering team to turn complex legal workflows into reliable AI-powered solutions.

You will own a product workstream end to end, from problem understanding and vision to shipping, measuring adoption, and improving performance in the field.

Qualifications

• 4–6 years of product management experience in an early-stage startup or founding product team.
• Built something from scratch and owned it beyond launch.
• Seen a product grow from initial version to meaningful adoption and improved retention.
• Strong ownership mindset, able to operate without established processes or large teams.
• Worked closely with founders and engineering teams to drive execution in fast-moving environments.
• Hands-on experience with AI-powered products, LLMs, or agentic workflows is a strong plus.

Responsibilities

• Own products from 0 to 1: identify opportunities, define problems, shape the product, launch and iterate.
• Drive product growth by analyzing adoption, usage, retention, and customer feedback.
• Build AI-native products with engineers to turn LLMs into reliable solutions.
• Understand customers deeply by speaking with law firms to translate insights into product decisions.
• Define success metrics, prioritise ruthlessly, and own business impact of shipped changes.
• Make AI reliable in production by improving agent accuracy, escalation decisions, and recovery from failures.
• Move fast with founders by testing assumptions and shaping product as we scale.
• Stay close to execution by writing clear specs and iterating on real user interactions.

Skills

Product management

Startup experience

Data-driven

Customer discovery

Cross-functional collaboration

AI products

Job description

We're looking for a Product Manager who has built products from scratch, experienced the challenges of early-stage product development, and seen a product grow from its initial version to meaningful adoption. You'll work directly with the founders, customers, and engineering team to turn complex legal workflows into reliable AI-powered products. You'll own a product workstream end to end - from understanding customer problems and defining the product vision to shipping, measuring adoption, and improving performance in the real world. This isn't a role where you'll manage roadmaps from a distance or coordinate handoffs between teams. You'll be close to the customer, deep in the details, and accountable for whether what we build actually works.

Responsibilities:

• Own products from 0 to 1: Identify opportunities, define the problem, shape the product, and take it from concept to launch and iteration.
• Drive product growth: Understand adoption, usage, retention, and customer feedback. Identify what's working, what's broken, and what needs to change to drive meaningful growth.
• Build AI-native products: Work closely with engineers to turn LLMs and autonomous agents into practical, reliable products that solve real customer problems.
• Understand customers deeply: Speak directly with US law firms to understand their workflows, pain points, existing systems, and expectations. Translate those insights into product decisions.
• Own outcomes, not just features: Define success metrics, prioritise ruthlessly, and take responsibility for the business and customer impact of what you ship.
• Make AI reliable in the real world: Work with the team to improve agent accuracy, consistency, escalation decisions, and recovery from failures. Understand where automation works and where human judgment is needed.
• Move fast with the founders: Make product decisions with incomplete information, test assumptions quickly, and help shape the product and company as we scale.
• Stay close to execution: Work hands-on with engineering and design, write clear product specifications, review real user interactions, and iterate based on actual product behaviour.

Requirements:

• 4-6 years of product management experience, ideally in an early-stage startup or a founding product team.
• You've built something from scratch — a new product, a major product line, or a 0- to 1 initiative — and owned it beyond launch.
• You've seen a product grow: you understand the challenges of moving from an initial solution to repeatable adoption, stronger retention, and a better customer experience.
• You have a strong ownership mindset and are comfortable operating without established processes, large teams, or layers of management.
• You have worked closely with founders and engineering teams, making product decisions and driving execution in fast-moving environments.
• You have strong product judgment: you can distinguish between a feature that sounds impressive and one that solves a real customer problem.
• You're curious about AI and understand its potential and limitations.
• Hands-on experience building or launching AI-powered products, LLM applications, or agentic workflows is a strong plus.
• You're comfortable talking to customers, digging into operational workflows, and translating ambiguous problems into clear product requirements.
• You use data, customer conversations, and real-world outcomes to guide decisions rather than relying on intuition alone.
• You're based in Bangalore or willing to relocate and work alongside the team in person.