Product Management - Associate Product Manager - Telco

Paytm; Noida; On-site; INR 10,00,000 - 18,00,000; Full time

Job summary

A leading financial services company, Paytm, seeks a Product Manager with 2-3 years of experience to join its innovative team. The role involves developing AI-powered audio and video call solutions aimed at enhancing the telco product suite, alongside managing strategy and stakeholder communications.

Benefits

Collaborative environment

Cross-selling revenue opportunities

Positive peer feedback

Qualifications

• 2-3 years of product management experience, preferably in telecom.
• Experience with Fintech-related products.
• Familiarity with communication solutions like IVR, outbound dialers.

Responsibilities

• Own product strategy and manage lifecycle.
• Collaborate with clients to define scope and user stories.
• Plan and execute projects from concept to launch.

Skills

Product Management

Problem Solving

Communication Skills

Job description

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company aims to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.

About Telco Team:

Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising-based, and Platform services to over 500 million mobile consumers worldwide. One97’s products and services are available on various models, such as Capex, Opex & Revenue Share, depending on the Telco’s needs.

Our Key Offerings are divided into five broad categories:

• Entertainment
• Digital Platforms
• CVM Solutions
• Enterprise Services
• Financial Platforms

One97 has the largest deployment of telecom applications on cloud platforms in India and offers numerous VAS services that help operators increase revenue, even in complex markets like India, SAARC, Middle East, and Africa.

About the role:

Paytm seeks a dynamic, results-driven Product Manager with 2-3 years of experience to join our innovative team. You will work on cutting-edge, Gen AI-powered audio and video call solutions and help shape our telco product suite, including IVR, outbound dialers, SIP, and network layer integration.

Key Responsibilities:

• Own the complete product strategy and manage the product lifecycle, creating roadmaps to improve customer experience and revenue.
• Lead collaboration with clients and business teams to define scope, strategy, and create user stories for product launches, working with designers and developers in an agile environment.
• Plan and execute projects from concept to launch.
• Define project scope, goals, and deliverables with stakeholders.
• Develop detailed project plans, timelines, and allocate resources.
• Coordinate internal and external resources.
• Monitor and report on project progress, risks, and issues.
• Ensure compliance with regulatory and security standards.
• Manage stakeholder communications and expectations.
• Implement Agile/Scrum or hybrid project management methodologies.
• Facilitate daily standups, sprint planning, retrospectives, and demos.
• Conduct post-project evaluations and apply lessons learned.

Qualifications:

• 2-3 years of product management experience, preferably in telecom.
• Experience with Fintech-related products.
• Passion for new technologies and familiarity with communication solutions like IVR, outbound dialers, SIP, network layer integration, etc.
• Strong problem-solving skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills, capable of working with both technical and non-technical stakeholders.

Why join us?

• A collaborative, output-driven program that fosters cohesiveness across businesses through technology.
• Opportunity to increase revenue through cross-selling.
• Positive feedback from peer teams on supporting their goals.
• Respect earned from peers and management.

Compensation: We believe in creating wealth for the right candidate. With over 500 million registered users, 21 million merchants, and extensive data, we are positioned to democratize credit for deserving consumers and merchants. Join us in building India’s largest digital lending story!