Product Integrator(ISG)

Cognizant; Kolkata District; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Cognizant in India is seeking a Product Integrator(ISG) for a hybrid role to integrate agent-based AI with retail merchandising systems and multi-channel order management using Java and Kafka knowledge. You will design robust solutions to improve retail operations and customer experience across channels without travel.

The role demands 6-8 years of experience, strong Java and PL/SQL skills, and a proactive approach to building scalable integration layers in a collaborative, hybrid environment.

Qualifications

• Demonstrate strong proficiency in designing and implementing agent based AI solutions that interact with enterprise retail applications and order management services.
• Hands-on experience with Claude based artificial intelligence workflows and prompt orchestration to support decision assistance and automation in merchandising and order operations.
• Apply solid Java programming expertise to build stable performant services and integration layers that can handle large scale retail transactions and multi channel data exchange.
• Use advanced PL SQL skills to design queries procedures and optimization strategies that maintain data integrity and timely access to merchandising and order information.
• Show practical knowledge of retail merchandising system processes including assortment planning pricing promotions and allocation to shape integration logic that matches domain needs.
• Possess deep understanding of multi channel order management service flows covering order capture routing fulfillment and returns across online store and partner channels.
• Demonstrate ability to work effectively in a hybrid model collaborating remotely and on site using structured communication and documentation practices to keep integration work aligned.
• Display familiarity with modern integration patterns application programming interfaces and event driven approaches to ensure extensible connectivity between artificial intelligence engines and retail platforms.

Responsibilities

• Design integration solutions that connect agent based artificial intelligence capabilities with retail merchandising platforms to optimize inventory planning and product lifecycle management
• Develop and enhance Java based services that support multi channel order management processes ensuring reliable orchestration of orders across diverse retail channels
• Implement PL SQL procedures and database structures that ensure accurate transactional data flow between merchandising systems and order management services for efficient reporting and reconciliation
• Coordinate with cross functional teams to understand merchandising and order management requirements and translate them into scalable integration designs that support business growth
• Configure and maintain product integration components that support real time visibility of stock availability pricing and promotions within retail merchandising systems
• Conduct detailed impact analysis and technical assessments for new features or changes ensuring that integrations remain stable and performance oriented in a hybrid working environment
• Perform rigorous unit integration and system testing for Java and PL SQL components verifying that agent based intelligence and retail systems work together to deliver consistent customer experiences
• Analyze production incidents related to merchandising and multi channel order flows and provide timely resolutions that reduce downtime and protect revenue sensitive processes
• Optimize existing integration pipelines by reviewing code data models and process flows to enhance throughput accuracy and resource utilization for complex retail scenarios
• Collaborate with stakeholders to define metrics and dashboards that monitor integration health service performance and order fulfillment quality supporting continuous improvement initiatives
• Document integration designs configuration steps and operational procedures in a clear structure that supports knowledge sharing and sustainable maintenance by distributed teams
• Align integration work with company objectives on responsible artificial intelligence and digital retail transformation ensuring that solutions contribute to better customer journeys and operational efficiency
• Ensure compliance with internal quality standards and external regulations for data security and privacy when handling customer and order data across connected retail systems

Skills

Agentic AI Claude

Retail Merchandising System

Java

PL/SQL

Multi-Channel Order Management

Job description

1. Job Title : Product Integrator(ISG)

2. Job Summary : This hybrid role as a Product Integrator in ISG focuses on integrating agent based artificial intelligence with retail merchandising systems and multi channel order management services using Java and Kafka knowledge . The professional will design and implement robust solutions that improve retail operations and customer experience ensuring scalable product integration across channels without travel requirements.

3. Experience : 6 - 8 years

4. Required Skills : Technical Skills: Agentic AI Claude Retail - Merchandising System Java PL/SQL Domain Skills:Multi-Channel Order mgmt Serv

5. Nice to have skills : Domain Skills:

6. Technology : RCGTH App Dev and Managed Supp

7. Shift : Day

8. Responsibilities :

• Design integration solutions that connect agent based artificial intelligence capabilities with retail merchandising platforms to optimize inventory planning and product lifecycle management
• Develop and enhance Java based services that support multi channel order management processes ensuring reliable orchestration of orders across diverse retail channels
• Implement PL SQL procedures and database structures that ensure accurate transactional data flow between merchandising systems and order management services for efficient reporting and reconciliation
• Coordinate with cross functional teams to understand merchandising and order management requirements and translate them into scalable integration designs that support business growth
• Configure and maintain product integration components that support real time visibility of stock availability pricing and promotions within retail merchandising systems
• Conduct detailed impact analysis and technical assessments for new features or changes ensuring that integrations remain stable and performance oriented in a hybrid working environment
• Perform rigorous unit integration and system testing for Java and PL SQL components verifying that agent based intelligence and retail systems work together to deliver consistent customer experiences
• Analyze production incidents related to merchandising and multi channel order flows and provide timely resolutions that reduce downtime and protect revenue sensitive processes
• Optimize existing integration pipelines by reviewing code data models and process flows to enhance throughput accuracy and resource utilization for complex retail scenarios
• Collaborate with stakeholders to define metrics and dashboards that monitor integration health service performance and order fulfillment quality supporting continuous improvement initiatives
• Document integration designs configuration steps and operational procedures in a clear structure that supports knowledge sharing and sustainable maintenance by distributed teams
• Align integration work with company objectives on responsible artificial intelligence and digital retail transformation ensuring that solutions contribute to better customer journeys and operational efficiency
• Ensure compliance with internal quality standards and external regulations for data security and privacy when handling customer and order data across connected retail systems

Qualifications

• Demonstrate strong proficiency in designing and implementing agent based artificial intelligence solutions that interact with enterprise retail applications and order management services
• Exhibit hands on experience with Claude based artificial intelligence workflows and prompt orchestration to support decision assistance and automation in merchandising and order operations
• Apply solid Java programming expertise to build stable performant services and integration layers that can handle large scale retail transactions and multi channel data exchange
• Use advanced PL SQL skills to design queries procedures and optimization strategies that maintain data integrity and timely access to merchandising and order information
• Show practical knowledge of retail merchandising system processes including assortment planning pricing promotions and allocation to shape integration logic that matches domain needs
• Possess deep understanding of multi channel order management service flows covering order capture routing fulfillment and returns across online store and partner channels
• Demonstrate ability to work effectively in a hybrid model collaborating remotely and on site using structured communication and documentation practices to keep integration work aligned
• Display familiarity with modern integration patterns application programming interfaces and event driven approaches to ensure extensible connectivity between artificial intelligence engines and retail platforms

9. Job Location : Primary Location :INWBKOLA09(ITIND Kol-Candor-Unit3 BLDG G1&C1SEZ) Alternate Location :NA NA Alternate Location 1 :NA NA

10. Job Type : Product Integrator(ISG) [65SG02]

11. Demand Requires Travel? : No

12. Certifications Required : NA