Product Expert - Content Enablement Platforms

Novartis India; Hyderabad; Hybrid; INR 3,500,000 - 6,500,000; Full time

Job summary

Novartis India is seeking a Product Expert for Content Enablement Platforms (DAM, content authoring, AI content generation, MLR workflows). You will manage the demand and roadmap, scope desirability/feasibility/viability, and translate business needs into technical solutions to create, approve, manage, and reuse content.

This hybrid role in Hyderabad collaborates with international stakeholders to deliver an end-to-end content ecosystem.

Qualifications

• Lead structured discovery to clarify requirements, define problem statements, and provide solutions.
• Translate business needs to the development team to build the right thing the right way.
• Leverages Jira to create, maintain, extend, tag & refine Epics, and User Stories.
• Experience with agile product delivery.

Responsibilities

• Understand end-to-end content enablement ecosystem (DAM, authoring, MLR workflows, reuse).
• Know Wrike/Workfront/Asana and DAM platforms (Aprimo/Veeva PromoMats).
• Experience with content planning, creation, and approvals.
• 5+ years in large, cross-regional projects; product portfolio and program management.
• Analyze and improve processes; collaborate with stakeholders and teams.

Skills

Agile delivery

Cross-functional leadership

Analytical skills

Communication skills

Stakeholder management

Education

University degree with advanced degree in science/technology and/or business

Tools

Jira

Wrike

Workfront

Asana

Aprimo

Veeva PromoMats

Job description

Job Description:

Summary

Join Novartis for driving global impact with innovative digital solutions. As Product Expert for the Content Enablement Platforms, you will have an opportunity to manage the demands and product roadmap for the Digital Asset Management (DAM) & Content Enablement Platforms (Content Authoring, AI Content Generation, MLR workflow tools) at Novartis International using agile methodologies. You would scope out the desirability, feasibility, and viability of features, translating business requirements into technical solutions that would help drive value for the content creation ecosystem: creation, approval, management, and re-use. By 2028, we will do this by developing an industry-leading content ecosystem for planning, creating, managing and publishing impactful content.

This Will Allow Us To

• Enable a high-performance content lifecycle
• Make compliance effortless
• Provide an intuitive end-to-end experience
• Deliver best-in-class support and continuous product improvements

You will work with International Content Enablement business & IT stakeholders. You will work at the intersection of technology, people and processes.

About The Role

Location: Hyderabad Hybrid

Key Responsibilities

• Comprehensive understanding of the end-to-end content enablement ecosystem, including digital asset management (DAM), content authoring tools, MLR approval workflows, and content reuse mechanisms.
• Expertise on Content Marketing processes or Platforms (i.e. Wrike / Workfront / Asana) and Digital Asset Management process or Platforms (i.e. Aprimo / Veeva PromoMats).
• Experience with content planning, creation, authoring and approvals.
• 5+ years of experience working on large, complex projects across regions and countries; Proven experience in product portfolio management, program management, process improvements, agile delivery, and cross-functional leadership.
• Strong analytical and problem-solving skills. Proactive “can do” approach. Ability to design, implement and improve processes. Keen listening skills and ability to empathise with stakeholders. Strong collaborative skills, natural curiosity and an ability to influence stakeholders.
• Strong communication skills and ability to offer clarity amid complexity, to drive stakeholder alignment. Experience working with senior stakeholders and managing senior level conversations
• Understanding of agile product delivery.
• University degree with an advanced degree in science / technology and / or business preferred

Essential Requirements

• Use-case Discovery: Lead structured discovery efforts to clarify requirements, define problem statements, and provide solutions, all leading to a well-defined feature backlog with strong acceptance criteria. Understand the desirability, feasibility, and viability of the problem.
• Conduct research to identify new technologies and methods to improve business processes.
• Responsible for driving solutions with business independently.
• Ensures that requirements and functional documents are created and maintained in a timely, comprehensive manner.
• Translates the business needs to the development team to ensure we build the right thing and build it right.
• Analyzes the feasibility of the requirements and identify product limitation. Works with the Product Owner to identify solutions.
• Leverages Jira to create, maintain, extend, tag & refine Epics, and User Stories.
• Cross Team Collaboration: Work closely with technology teams to resolve blockers, ensure timely delivery of platform capabilities, and support integration efforts.
• Market Onboarding: Lead onboarding efforts for new users and markets through workshops, training sessions, and documentation.
• Create training and change management frameworks and communications to raise awareness of the tools available, and ensure seamless integration of capabilities across international markets
• Provides expertise and guidance to the training and change team. When required, delivery of training to end users.
• Analyses the value of feature released and adoption.
• Helps define Objectives and Key Results (OKRs), KPIs, and dashboards relevant to the Product team and various stakeholders.

Why Consider Novartis?

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards:

Learn about all the ways we’ll help you thrive personally and professionally.

Read our handbook (PDF 30 MB)