Product Engineer Enterprise Software Reliability

Esri India; New Delhi; On-site; INR 9,00,000 - 15,00,000; Full time

Job summary

A leading GIS technology firm in Delhi is seeking a Software Reliability Engineer to ensure the reliability and availability of ArcGIS Enterprise. You will gather requirements, implement reliability features, and automate testing processes. Candidates should have a Bachelor's degree in a related field and 2-6 years of relevant experience. Join a diverse team committed to making a positive impact with GIS technology.

Qualifications

• 2 to 6 years of experience in operational responsibilities such as monitoring, maintaining, and deploying enterprise software.
• Experience in software testing.
• Fundamental understanding of web services, such as REST.

Responsibilities

• Gather software reliability and availability requirements directly from users and indirectly from other staff.
• Lead cross-team efforts to develop and implement reliability features.
• Create and automate test plans, evaluate test results, and ensure defect resolution.

Skills

Operational responsibilities

Software testing

Problem-solving

Effective communication

Working in cross-functional teams

Education

Bachelor's degree in engineering, computer science, applications, math, GIS, geography, or related field

Job description

Overview
Esri is the world leader in geographic information systems (GIS) and developer of ArcGIS, the leading mapping and analytics software used in 75 percent of Fortune 500 companies.
At Esri, we believe in helping our customers take on challenging geospatial problems and making a difference in the world.
Join our team of talented and passionate engineers to help us build the next generation of ArcGIS Enterprise, a suite of products delivering state-of-the-art geospatial capabilities to thousands of customers and millions of users worldwide.
Our team develops cutting-edge, highly scalable, and reliable distributed software for on-premises and cloud deployment.
We make maps, geographic information, and analyses available on any device, anywhere, at any time.
Software Reliability Engineers at Esri are responsible for ensuring that the ArcGIS Enterprise product is reliable, highly available, and equipped with robust disaster recovery features.
They gather user requirements, define them for the team, evaluate the product, and guide users through documentation, videos, and presentations.
Responsibilities:

• Gather software reliability and availability requirements directly from users and indirectly from other Esri staff in Support and Professional Services.
• Lead cross-team efforts to develop and implement reliability features across all functionalities.
• Create and automate test plans, evaluate test results, and ensure defect resolution.
• Communicate effectively with users through documentation and presentations.

Requirements:

• 2 to 6 years of experience in operational responsibilities such as monitoring, maintaining, and deploying enterprise software.
• Experience in software testing.
• Fundamental understanding of web services, such as REST.
• Proven problem-solving skills in complex backend-server stacks, preferably with ArcGIS Enterprise.
• Effective communication skills and ability to work with cross-functional teams.
• Bachelor's degree in engineering, computer science, applications, math, GIS, geography, or related field.
• Existing work authorization for India.

Recommended Qualifications:

• Master's degree in engineering, computer science, applications, math, GIS, geography, or related field.
• Experience administering ArcGIS Enterprise is preferred.
• Experience working on a development team is preferred.

About Esri:
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and a better place to work.
We are committed to diversity, equity, and inclusion as ongoing processes. We believe in continuous learning, growth, and adapting our workplace so every employee can contribute their best.
Our commitment extends to the global communities we serve, creating positive change with GIS technology.
For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website.
If you don’t meet all the preferred qualifications, we still encourage you to apply!
Esri is an equal opportunity employer (EOE). All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or other characteristics protected by law.
For reasonable accommodation requests, please email askcareers@esri.
We take privacy seriously, ensuring transparency and compliance with standards like CCPA and GDPR.
Requisition ID: 2025-2397