Product Analyst - Quality Vault

gsknch; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Haleon is seeking a seasoned Product Analyst for Quality Vault in Bengaluru. You will own the QMS architecture, lead agile delivery, and collaborate with QA, IT, and business teams to drive value across the Quality & EHS portfolio.

The role requires deep expertise in Veeva QMS, Vault environments, and SDLC, with a focus on regulatory compliance and scalable integrations. Expect a global, fast-paced work culture with strong emphasis on adoption and governance.

Qualifications

• 7+ years experience with Veeva QMS.
• Veeva White Belt Certification is a MUST HAVE.
• 7+ years in Quality Vault environment with interfaces to other applications.
• 4+ years in Product Management or related IT product roles with Agile and SDLC experience.
• Experience delivering internal Veeva Quality Vault releases and RIAs.
• Understanding of QMS regulations and SDKs, VQLs, Vault Loaders, JSON, Rest APIs.

Responsibilities

• Technology enablement: align vision and roadmap for Veeva QMS across HQS goals.
• Demand management: define high-value requirements with business leads.
• Product/Project Delivery: manage delivery and timelines for Quality Vault apps.
• Quality, Risk & Compliance: ensure alignment with security and regulatory needs.
• Adoption strategy: act as change agent for agile solution adoption.
• Integration Lead: oversee data flows and integration with ERP/CRM systems.
• Tech Lead: oversee Veeva QMS configuration and enhancements.

Skills

Veeva QMS

Quality Vault

Product Management

Agile methodologies

SDLC management

VQLs

Vault Loaders

JSON

Rest APIs

Tools

VQLs

Vault Loaders

JSON

Rest APIs

Job description

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

The Product Analyst - Quality Vault is accountable for all aspects of the Quality Vault technology ecosystem relating to Veeva QMS including but not limited to business and technical analysis, backlog management, agile delivery model and methodology, operational performance, & product enhancements. This role reports to the Head of Quality & EHS Products in the QSC Digital & Tech team. This role will be recognized as someone who removes blockers, works collaboratively to meet the needs of customers, and delivers value to Haleon Quality & Supply Chain.

Key responsibilities

• Technology Enablement: Align with business stakeholders on a vision and roadmap for the relevant Veeva QMS, to support and accelerate QSC's HQS goals at a global scale. Deliver solutions that are practical, flexible, scalable, reusable, strategic and are achieved through the application of industry proven architectural principles, standards, and governance. Configure solutions (workflows/lifecycles) and implement them in the Veeva QMS environments, update all necessary documentation.
• Demand management: Collaborate and influence business process leads as well as super users to define requirements with a focus on the highest business value. Propose technical solutions to meet business needs
• Product/Project Delivery: Execution, and maintenance for existing Quality Vault Applications and with an eye towards emerging innovative technologies. Accountable for execution of the product roadmap. Will work in collaboration with the broader team to drive and deliver business value within tight timelines adhering to the release management calendar where applicable.
• Quality, Risk & Compliance: Ensuring all products supporting the business are aligned with internal security, risk management policies and practices, continuity plans, external regulatory and statutory requirements e.g., GxP and that Tech continuity plans are in place for all critical products.
• Adoption strategy & change management: in the role of change agent, support both the product teams and the business in agile approaches to solution development and adoption, building momentum, visible success stories and clear value-based versions of vision as roadmap plans come to life.
• Integration Lead: Oversee and drive integrations between Veeva QMS and connected enterprise systems, ensuring reliable data flow, alignment of business processes, and system performance. Maintain a high-level understanding of integration architecture, proactively identify improvement opportunities, and recommend solutions to enhance efficiency, scalability, and user experience.
• Tech Lead : Oversee Veeva QMS application configuration and suggest system enhancements.

Qualifications and skills Essential

• At least 7+ years proven experience with Veeva QMS. Current Veeva White Belt Certification is a MUST HAVE.
• At least 7+ years proven experience in the Quality Vault environment along with business-critical interfaces with other applications.
• At least 4+ years of experience in Product Management, Business Partnering, or related IT product roles, with a proven track record in product delivery, Agile methodologies, and end-to-end system development lifecycle (SDLC) management.
• Proven experience managing and delivering internal Veeva Quality Vault releases, including planning, coordination, deployment, and post-release support, alongside triannual Veeva vendor releases.
• Proven track record of leading Veeva Release Impact Assessments (RIAs), partnering with business, quality, and compliance stakeholders to assess impacts, risks, and implementation requirements.
• Proven understanding of the quality management systems and processes and regulations.
• Proven understanding of SDKs, VQLs, Vault Loaders, JSON, Rest APIs.

Preferred

• 4+ years of Life Sciences experience designing, implementing, and managing Veeva QMS integrations with downstream applications such as ERP, Regulatory/Safety Vault, CRM.
• Proven success in Quality Vault architecture, configuration, project delivery, and operational support across global and cross-functional