Product Analyst 1

Cashfree; Bengaluru; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Cashfree Payments India Private Limited is seeking a Product Analyst to own the Payouts and SecureID metrics, driving data-informed decisions across two products in a growth phase. You will define core metrics, analyze merchant behavior, and build business cases for new features, leveraging AI tools to accelerate insights.

The role requires strong SQL skills, a hands-on analytical mindset, and the ability to communicate complex findings to PMs, sales, and leadership.

Qualifications

• Strong analytical thinking: break ambiguous problems into structured questions and reach defensible conclusions.
• Hands-on SQL: write complex queries (joins, window functions, CTEs) and explain logic.
• AI-native workflow: use AI tools to write/debug queries, summarize findings, and automate repetitive work.
• Boundary-less ownership: take on new problems beyond the role and drive them to completion.
• Clear communication: turn analysis into a narrative usable by PMs and leadership.

Responsibilities

• Own the metrics for Payouts and SecureID; define, build, and maintain core metrics as the single source of truth.
• Identify growth levers by analyzing merchant behavior, usage patterns, churn, and cross-sell signals.
• Size opportunities, build business cases, and measure impact after feature launches.
• Support product decisions with data by partnering with PMs, product marketing, sales, and engineering.
• Build AI-assisted workflows to speed querying and insight generation.
• Tackle ad hoc analyses such as competitive research and pricing insights as needed.

Skills

Strong analytical thinking

Hands-on SQL

AI-native workflow

Boundary-less ownership

Clear communication

Tools

Metabase

PostHog

Python

Job description

Job Description:

About the role

Cashfree Payments is looking for a Product Analyst to join the pod that owns Payouts, our API-based disbursal infrastructure, and SecureID, our identity verification and fraud detection platform. You will work across both products. Youll be the person the pod relies on to understand whats happening in the business, why its happening, and what we should do about it.

Both products are entering an aggressive growth phase. Your analysis will directly shape what we build, who we sell to, and how we price. This is not a reporting role. We want someone who finds the insight before anyone asks for it.

What youll do

• Own the metrics for Payouts. Define, build, and maintain the core metrics for Payouts, including volumes, revenue, merchant activation, retention, success rates, and API performance. Make these the single source of truth for the pod.




• Find growth levers. Dig into merchant behaviour, usage patterns, churn, and cross-sell signals to identify where revenue is being left on the table. Turn those findings into clear recommendations.




• Size opportunities and measure impact. Build business cases for new features, pricing changes, and segments. After launch, measure whether they actually worked.




• Support product decisions with data. Partner with PMs, product marketing, sales, and engineering to answer questions quickly and rigorously, from "why did success rates drop on Tuesday" to "which merchant segment should we target next quarter."




• Build with AI, not just use it. Use AI tools to speed up querying, analysis, and insight generation, and help the pod build AI-assisted workflows that make everyone more data-fluent.




• Pick up whatever the pod needs. Take on problems that dont fit neatly into an analyst job description, whether thats competitive research, merchant deep-dives, pricing analysis, or ops problems.

What were looking for

Must-haves

• Strong analytical thinking. You break ambiguous problems into structured questions, pick the right data to answer them, and get to a defensible conclusion.




• Hands-on SQL. You write complex queries yourself (joins, window functions, CTEs, aggregations on large transactional datasets) and you can explain your logic.




• AI-native way of working. You use AI tools (Claude, ChatGPT, Cursor, or similar) as a core part of your analytics workflow for writing and debugging queries, exploring data, summarising findings, and automating repetitive work. You can show us how.




• Boundary-less ownership. You dont wait for tasks to fit your role. You step into new problems, take on new responsibilities willingly, and see them through.




• Clear communication. You can turn a messy analysis into a crisp narrative that a PM, a salesperson, or leadership can act on.

Good to have

• 1–3 years in product analytics, business analytics, or a similar role, ideally in fintech, payments, or B2B SaaS




• Familiarity with Indian payment rails (UPI, IMPS, NEFT) or identity and KYC infrastructure




• Experience with BI tools such as Metabase, PostHog, or equivalents




• Working knowledge of Python for analysis

Why join

• Work on two products at a turning point, with a clear mandate to double revenue this year




• Direct exposure to product strategy and leadership decisions from day one




• Room to grow into a PM role for people who show ownership beyond their brief

Requirements: