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Job Purpose:
This position will serve as the main point-of-contact for Sales Operations and vendors, collaborating with Sales, Products, Finance, Trade Compliance, Enterprise Data Management, and other Cross Functional Departments. The Procurement Specialist primarily manages all purchasing activities between TD SYNNEX and vendors to ensure the effective procurement and timely fulfillment of products and services to customers. This is an individual contributor role.
Responsibilities:
- Develop an in-depth understanding of TD SYNNEX's core business model, processes, IT product attributes, and vendor requirements to accurately place sales orders.
- Be knowledgeable of business initiatives, key processes, guidelines, internal resources, and vendor requirements to assist sales in achieving company goals.
- Follow guidelines to ensure all business conduct adheres to the highest standards of compliance and integrity, aligning with TD SYNNEX values.
- Process high-volume orders accurately and efficiently.
- Support business needs flexibly and with commitment.
- Act as the main contact for sales personnel, coordinating with finance, trade compliance, procurement, and management teams.
- Review purchase requisitions in SAP, validate details, convert PRs to POs, and submit orders to vendors.
- Manage the order process, providing timely updates to sales and product managers.
- Place new stocking purchase orders as requested, and review order backlogs, updating vendor delivery dates and following up on overdue orders.
- Process drop ship orders and delivery confirmations promptly.
- Handle inbound orders for software licenses, services, and non-tangible items, completing administrative confirmations and submitting supporting documents.
- Manage rejected orders by liaising with sales to correct and resubmit.
- Assist finance with vendor invoice and credit note queries.
- Process stock returns, rotations, and transfers.
- Ensure compliance with Purchasing and Global Trade guidelines.
- Collaborate closely with sales and product managers to meet or exceed customer expectations and vendor submission timelines.
- Update on new vendor line card processes as needed.
- Understand vendor operations and utilize vendor ordering tools effectively.
- Adhere to internal processes and trade compliance requirements.
- Assist business units with ad hoc order, return, and inquiry requests.
- Meet or exceed SLA and KPIs.
- Demonstrate a proactive attitude towards learning, responsibility, and growth.
- Communicate effectively, resolve conflicts constructively, and maintain positive relationships.
- Write clearly and accurately, interpret written information, and present data effectively.
- Show integrity, respect diversity, and uphold high standards of work quality.
- Exhibit business acumen, remain composed under pressure, and make timely, data-driven decisions.
- Build and maintain collaborative relationships across teams.
Knowledge, Skills, and Experience:
- Diploma/Degree/Professional qualification in Business, Finance, or related field, or equivalent experience.
- At least 2 years of relevant experience, preferably in an IT multinational environment.
- Minimum 3 years of relevant experience if without a degree.
- Experience with SAP and/or ERP systems is advantageous.
- Shared services and/or shift work experience is a plus.
- Strong communication, problem-solving, and independent working skills.
- Proficiency in MS Excel and Word.
What’s In It For You?
- Tailored benefits to your country and lifestyle.
- Opportunities for career growth through leadership and professional development programs.
- Support for your financial, physical, and mental well-being.
- Valuing diversity, equity, and inclusion, with initiatives and community engagement.
- Networking opportunities within the organization.
Don’t meet every requirement? Apply anyway. We encourage applicants excited about working with us to apply, as you might be the perfect fit!
We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered without regard to race, religion, gender, or other protected characteristics.