Procure-to-Pay Manager - Finance Operations

Ernst & Young LLP ( EY India ); Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

EY India seeks an experienced Procure-to-Pay (PTP) Manager with 15+ years in global PTP operations to lead end-to-end processes and transformation initiatives.

The role requires strong SAP ECC/S4HANA and SAP Concur expertise, stakeholder leadership, and a track record of delivering process automation and compliance in a shared services environment.

Qualifications

• Bachelor’s degree in commerce, finance, accounting, business administration or related field.
• 15+ years of experience in Procure-to-Pay operations.
• Experience managing end-to-end PTP in global/shared services environments.
• Extensive experience with SAP ECC/S4HANA and SAP Concur; leading transformation programs.

Responsibilities

• End-to-End PTP Operations Management
• Own and manage the complete Procure-to-Pay process lifecycle
• Ensure efficient processing of requisitions, POs, GR/IR, invoices, payments, T&E
• Drive adherence to SLAs, KPIs, controls, and compliance
• Lead month-end and year-end close activities for PTP
• Serve as SME for SAP ECC/S4HANA and SAP Concur; drive process optimization
• Support system implementations, upgrades, testing, and rollout
• Govern GRIR balances; drive timely reconciliation and closure
• Lead debit balance governance and account reconciliations
• Drive global transformation: process standardization, centralization, operating model design
• Identify automation opportunities; establish governance and benefits tracking
• Lead and develop high-performing PTP teams; manage capacity and coaching
• Stakeholder management with Finance, Procurement, IT, and vendors

Skills

End-to-End PTP Operations

Global/Shared Services

Stakeholder Management

Process Transformation

Automation & Digital Enablement

Education

Bachelor's Degree in Commerce/Finance/Accounting/Business Admin

Tools

SAP ECC/S4HANA

SAP Concur

Job description

Manager - PTP - Finance Operations

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job Title: Procure-to-Pay (PTP) Manager

Experience Required 15+ Years of Experience in Procure-to-Pay Operations, Transformation, and Managed Services Operations

Job Summary

We are seeking an experienced and results-driven PTP Manager with 15+ years of experience managing end-to-end Procure-to-Pay operations in a global environment. The ideal candidate will possess deep expertise across the entire PTP lifecycle, including Procurement, Vendor Master Data, Invoice Processing, Payments, Employee Expenses, T&E Management, Audit & Compliance, Vendor Reconciliation, and Reporting. The individual should have strong hands-on experience with SAP (ECC/S4HANA) and SAP Concur , along with demonstrated success in leading process transformation, automation, standardization, migration, and continuous improvement initiatives. This role requires strategic leadership, stakeholder management, operational excellence, and the ability to drive digital transformation programs.

Key Responsibilities

• End-to-End PTP Operations Management
• Own and manage the complete Procure-to-Pay process lifecycle.
• Ensure efficient processing of: Purchase Requisitions Purchase Orders Goods Receipt / Service Entry Invoice Processing Vendor Queries Supplier Statement Reconciliation Payment Processing Travel & Expense Management Vendor Master Data Management
• Drive adherence to SLAs, KPIs, controls, and compliance requirements.
• Lead month-end and year-end close activities related to PTP.
• SAP & Concur Process Management Serve as the functional SME for SAP ECC/S4HANA and SAP Concur. Drive optimization of PTP processes through system enhancements. Partner with IT and business teams to resolve system issues and improve user experience. Support system implementations, upgrades, testing, and rollout activities. Ensure seamless integration between Concur and SAP platforms.
• GRIR (Goods Receipt / Invoice Receipt) Management Drive governance and resolution of Goods Receipt / Invoice Receipt (GRIR) balances. Partner with Procurement, Operations, and Business teams to resolve aged GRIR items. Monitor GRIR aging and ensure timely reconciliation and closure. Establish preventive controls to minimize GRIR exceptions. Lead initiatives to improve three-way match performance and reduce unmatched transactions.
• Debit Balance Management & Reconciliation Own governance and clearance of supplier debit balances. Conduct periodic reviews and root-cause analysis of debit balance creation. Collaborate with Procurement, Treasury, Business Finance, and Vendors for timely resolution. Drive reduction of aged debit balances through structured action plans. Ensure compliance with accounting policies and month-end close requirements. Lead account reconciliation and balance sheet review activities related to PTP accounts.
• Transformation & Process Excellence Lead global transformation initiatives focused on: Process Standardization Centralization Shared Services Migration Global Process Harmonization Operating Model Design Conduct process assessments and identify opportunities for improvement. Develop and implement future-state operating models. Drive continuous improvement through Lean, Six Sigma, and best practices.
• Automation & Digital Enablement Identify and implement automation opportunities across PTP processes. Improve productivity, quality, and service delivery through digital initiatives. Establish automation governance and benefit tracking.
• People Leadership Lead and develop high-performing PTP teams. Manage team capacity, workload planning, and performance. Drive coaching, mentoring, and career development initiatives. Support recruitment, onboarding, and capability-building programs.
• Stakeholder Management Build strong relationships with: Finance Leadership Procurement Teams Business Units IT Teams External Vendors Present operational performance, risks, and improvement plans to senior leadership. Act as a trusted advisor for finance transformation initiatives.
• Risk, Control & Compliance Ensure compliance with SOX, Internal Controls, Audit Requirements, and Corporate Policies. Monitor process risks and implement mitigation strategies. Drive governance reviews, control testing, and remediation activities. Support internal and external audits.

Required Qualifications

• Bachelor's Degree in Commerce, Finance, Accounting, Business Administration, or related field.
• 15+ years of experience in Procure-to-Pay Operations.
• Proven experience managing end-to-end PTP processes in a global/shared services environment.
• Extensive experience with: SAP ECC and/or SAP S/4HANA SAP Concur Invoice Automation Platforms Experience leading transformation, migration, and stabilization programs. Strong understanding of financial controls, audit requirements, and compliance frameworks.

Preferred Qualifications

• MBA, CA, CMA, CPA, or equivalent professional qualification.
• Experience in Shared Services, GBS, or GCC environments.
• Experience with AI, Data Analytics, and Intelligent Automation solutions.

EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.