Process Specialist

AXA; Gurugram District; On-site; INR 550,000 - 750,000; Full time

Job summary

AXA XL is seeking a Process Specialist in Gurgaon, Haryana, India. This role supports SDI claims and construction-related processes by collecting data, sourcing documents, and providing summaries for risk and claims teams.

You will work under the Assistant Manager and interact with global teams to ensure accurate data tracking and effective document management across internal and external systems.

Qualifications

• Excellent English verbal and written communication for global collaboration.
• Proficient with databases and internet searches; able to learn new software quickly.
• Interest in Construction Management or Construction Engineering.

Responsibilities

• Collect and compile data into forms and spreadsheets for tracking and analysis for Insureds, Underwriters, Risk Engineers, and Claims Teams.
• Gather initial documents from sources (Dun & Bradstreet, internal exposure database, internet searches) and summarize findings for SDI claims/default processes.
• Archive and file documents for Risk Engineers, Underwriters, and Claims into internal/file structures and third-party sites.
• Perform initial review of construction-related documents and prepare preliminary reporting for project reviews and claims resolution.

Skills

Strong communication

Tech-savvy

Construction interest

Tools

Databases

Excel

Word

PowerPoint

Job description

Process Specialist

Gurgaon, Haryana, India

What you’ll be DOING

What will your essential responsibilities include?

• Collecting and compiling data into forms and spreadsheets as needed to allow for tracking and analysis of data for our Insureds, Underwriters, Risk Engineers, and Claims Teams.
• Collect initial documents needed from various sources (Dun & Bradstreet, internal exposure database, and internet searches) and provide a summary of findings to support SDI claims/default related processes.
• Archive and file documents that will be utilized by Risk Engineers, Underwriters, and Claims into internal file structures and third-party sites.
• Perform initial review of construction related documents (reports, schedules, payment applications, subcontracts, etc.) Compile preliminary reporting information for utilization by RE’s in project reviews and claims resolution.

You will report to Assistant Manager.

What you will BRING

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Robust Communicator: Excellent English verbal and written communication and collaboration skills so that global communication is effective and efficient.
• Leverage technology: Be highly proficient in the use of databases, internet searches, Microsoft Excel, Word, PowerPoint and able to quickly learn other software systems
• Interest in Construction Management or Construction Engineering.

Desired Skills and Abilities:

• Demonstrate an advanced ability to read, analyze, and interpret construction related documents (contract documents, legal documents etc.)
• Analytical Thinking and Team Collaboration: Find potential issues and creative solutions to produce faster results. Shares knowledge with others and can work with different country offices and team members.
• Exposure to the Insurance or Loss Prevention Industry: Not a must but highly preferred.

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future.

Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability.