Process Lead Dutch Alexa Shopping Operations

Hire Today; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A recruitment agency is seeking a Process Lead for Dutch Alexa Shopping Operations in Gurugram, India. The role involves managing operational escalations, analyzing process metrics, and supporting the launch of new services. Ideal candidates should have experience in AI interaction workflows and process improvement initiatives. This position is on-site and offers opportunities to collaborate with diverse teams to enhance AI systems used in Amazon shopping experiences.

Qualifications

• Experience with AI interaction workflows required.
• Prompt generation knowledge preferred.
• Experience in process improvement initiatives advantageous.

Responsibilities

• Manage operational escalations and analyze process metrics.
• Drive process improvements and collaborate with stakeholders.
• Support launches of new services and conduct deep dive analysis.
• Collaborate with stakeholders to support launches of new services.
• Conduct deep dive analyses and act as SME for operational workflows.

Skills

AI interaction workflows

Process improvement initiatives

AI workflow

Stakeholder collaboration

Job description

Process Lead Dutch Alexa Shopping Operations

Intermediate On-site

Process Lead Dutch Alexa Shopping Operations

Gurugram, India

About the job

Alexa Shopping Operations works with shopping feature teams to generate high quality datasets and annotations for training and improving AI systems and large language models used across Amazon shopping experiences.

Responsibilities

• Manage operational escalations analyze process metrics drive process improvements collaborate with stakeholders support launches of new services conduct deep dive analysis and act as subject matter expert for operational workflows.

Preferred qualifications

Experience with AI interaction workflows prompt generation and process improvement initiatives