Process Lead - Crypto

Capgemini; Dadri; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Capgemini in India seeks an experienced AML TM L1 (Crypto) team lead to oversee daily workflow of analysts, prioritize alert queues, and ensure SLAs. You will mentor 10-15 staff and drive process improvements across global regions. The role requires deep AML knowledge of crypto assets and related regulations.

Fluent English is essential; 7-9 years in banking/compliance with 5-7 years leading teams is expected, along with experience managing cryptocurrency portfolios and regulatory regimes.

Qualifications

• CAMS or AML certification preferred.
• 7-9 years in banking, compliance or audit.
• 5-7 years leading and managing AML teams hands-on.

Responsibilities

• Oversee daily workflow and management of AML TM L1 (Crypto) analysts.
• Monitor alert queues and ensure prioritization across the team.
• Ensure SLAs/KPIs across quality and throughput are met or exceeded.
• Support hiring and performance management for a 10-15 member team.
• Analyze productivity trends and report to client leadership.
• Deliver projects on time, on budget, with high quality under tight deadlines.
• Serve as SME on AML policies for NA, EU or APAC jurisdictions.

Skills

AML Expertise

Team Leadership

Regulatory Knowledge

Crypto & DeFi Knowledge

English Proficiency

Analytics & QA

Stakeholder Management

Education

CAMS / AML Certification

Tools

Factiva

Dow Jones Risk

Pega

Fenergo

Actimize

World Check

LexisNexis

TRM Labs

Elliptic

Job description

Your role

• Oversight of the daily workflow and management of the AML TM L1 (Crypto) analysts
• Monitoring alert queues and ensures required prioritization and allocations across the team
• Ensure standard processes, role and responsibilities of the AML team while meeting / exceeding SLAs/KPIs across quality and throughput.
• Support consistent hiring and performance management practices for a team of ~10-15
• Analyze and review quality productivity trends and reports feedback to internal client leadership
• Deliver projects on time, on budget, with exceptional quality under tight deadlines minimal supervision.
• Act as a subject matter resource on AML TM policies and procedures for the team specific to the NA, EU or APAC jurisdictions being supported and get into the details of dispositioning alerts as and when needed

Your Profile

• University graduate/postgraduate CAMS /any industry recognized AML certification will be a plus.
• Deep, demonstrable expertise in cryptocurrency risks, blockchain analysis, virtual asset service provider (VASP) regulations, and financial crime typologies unique to digital assets.
• Strong functional knowledge of crypto concepts such as DeFi, tokenomics, NFTs, DAOs, and blockchain protocols (e.g., Ethereum, Solana).
• Proven track record of consistently generating positive returns in digital asset markets.
• Drive the continuous improvement and scaling of the AML compliance program, particularly for TM and EDD processes, to match the firm''s growth and evolving product offerings (e.g., DeFi, NFTs, staking).
• Exceptionally fluent in English (spoken and written)
• Minimum 7-9 years related to banking, compliance, audit experience with a minimum of 5-7 years specific experience leading and managing teams hands on that are involved in AML TM L 1 or L2 as per relevant AML legislations across NA, EU APAC jurisdictions.
• Minimum of 3-5 years of experience in finance or investment management, with specific experience managing cryptocurrency portfolios.
• Comprehensive knowledge understanding of regulatory regimes such as AMLD, MiFID, FATCA EMIR

Technical knowledge

• Proficient in Microsoft Word, Excel, Outlook and PowerPoint
• Ability to work in a high-pressure environment with strict tight deadlines
• Strong research problem solving and analytical skills
• Well-developed interpersonal, problem-solving, and influencing skills
• Exhibit high willingness to collaborate with all levels of the organization
• Familiarity with platforms tools like Factiva, Dow Jones Risk, Pega, Fenergo, Actimize, World Check, Lexis Nexis and RDC, Chainalysis, TRM Labs, Elliptic, or similar.