Process Engineer (AI Process Optimization & Automation) | Experience - 5 7 Years
We are seeking a highly motivated Process Engineer with experience in process engineering, business process improvement, and AI-driven automation initiatives. The ideal candidate will work closely with Architecture, Engineering, Operations, Security, and Application teams to analyze, optimize, and standardize enterprise processes. This role focuses on documenting current-state processes, identifying automation opportunities, and collaborating with AI teams to enable intelligent, scalable workflows.
Key Responsibilities
- Lead process discovery and process engineering initiatives with a focus on AI-driven optimization and automation.
- Facilitate cross-functional workshops with Architecture, Engineering, Operations, Security, and Application teams to understand existing processes and identify improvement opportunities.
- Analyze current business and operational processes, identify inefficiencies, and recommend optimized future-state workflows.
- Design and manage cross-platform integrations that enable AI agents to perform actions and automate tasks programmatically.
- Document end-to-end application onboarding processes across multiple teams and business functions.
- Convert process documentation into standardized Markdown (MD) templates and maintain process repositories.
- Collaborate with AI and automation teams to transform manual processes into AI-enabled workflows and intelligent automation solutions.
- Design and maintain reusable process templates, knowledge artifacts, and standard operating procedures (SOPs) for AI-enabled operations.
- Work with stakeholders to define process requirements, success criteria, and automation opportunities.
- Support User Acceptance Testing (UAT) by preparing test scenarios, validating AI-enabled use cases, documenting results, and coordinating defect resolution.
- Ensure process documentation is accurate, standardized, and aligned with organizational governance and compliance requirements.
- Continuously identify opportunities for process simplification, standardization, and operational excellence.
Required Skills & Qualifications
- Bachelors degree in Engineering, Computer Science, Information Technology, Business, or a related field.
- 5 7 years of experience in Process Engineering, Business Process Management, Process Improvement, or Digital Transformation initiatives.
- Strong understanding of process mapping techniques (BPMN, flowcharts, SIPOC, value stream mapping, etc.).
- Experience facilitating stakeholder workshops and requirement-gathering sessions.
- Strong documentation skills with experience creating process documentation and knowledge articles.
- Experience converting documentation into Markdown (MD) format.
- Understanding of AI, Generative AI, Intelligent Automation, or workflow automation concepts.
- Experience working with cross-functional enterprise teams.
- Strong analytical, problem-solving, and communication skills.
- Experience with UAT planning, execution, defect tracking, and validation.
Preferred Skills
- Exposure to AI/ML-based process automation platforms.
- Experience with Microsoft Visio, Lucidchart, Miro, Confluence, Jira, or similar collaboration tools.
- Familiarity with Agile/Scrum delivery methodologies.
- Knowledge of process mining tools and workflow automation platforms.
- Experience with enterprise application onboarding or IT operations processes.
- Certification in Lean, Six Sigma, BPM, or Process Excellence is an added advantage.
Key Competencies
- Process Engineering
- Business Process Analysis
- Process Documentation
- AI Process Enablement
- cross-platform integrations
- Process Standardization
- Stakeholder Management
- Workshop Facilitation
- Business Analysis
- UAT Coordination
- Continuous Improvement
- Knowledge Management
- Cross-functional Collaboration
- Problem Solving
- Communication & Presentation Skills