Process Developer- Consumer and Marketing

Genpact; Gurugram District, Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

Genpact in Noida is seeking a Process Developer for Consumer and Marketing to transform data into actionable insights. You will collect and analyze customer data, build models and dashboards, and deliver reports that influence business decisions.

Collaborate with cross-functional teams to understand requirements, drive segmentation strategies, and provide recommendations to optimize customer engagement and growth.

Qualifications

• Experience collecting and analyzing customer data to identify patterns and trends.
• Ability to develop and maintain data models and reports to support business decisions.
• Strong skills in creating dashboards to track key performance indicators.

Responsibilities

• Collect and analyze customer data to identify patterns and trends.
• Develop and maintain data models and reports to support business decision-making.
• Generate regular reports and dashboards to track KPIs related to customer behavior.
• Collaborate with cross-functional teams to understand business requirements and deliver actionable insights.
• Provide recommendations for improving customer segmentation and targeting strategies.

Skills

Data analysis

Data visualization

Stakeholder collaboration

Reporting

Tools

Excel

Power BI

SQL

Job description

Ready to shape the future of work?

At Genpact we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today.

We are inviting applications for the role of Process Developer Consumer and Marketing

**Work location: Noida(Work from office)

Roles and Responsibilities:

• Collect and analyze customer data to identify patterns and trends;
• Develop and maintain data models and reports to support business decision-making;
• Generate regular reports and dashboards to track key performance indicators related to customer behavior;
• Collaborate with cross-functional teams to understand business requirements and deliver actionable insights;
• Provide recommendations for improving customer segmentation and targeting strategies based on data analysis.

Why join Genpact?

• Be a transformation leader Work at the cutting edge of AI automation and digital innovation
• Make an impact Drive change for global enterprises and solve business challenges that matter
• Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
• Work with the best Join 140 000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit ' paying to apply or purchasing equipment or training.