Process Associate – Media Operations

Brysa Limited; Coimbatore District; On-site; INR 420,000 - 600,000; Full time

Job summary

Brysa Limited, a UK-based Salesforce consulting partner, is hiring a Process Associate – Media Operations in Coimbatore. You will manage end-to-end digital advertising campaigns across international markets, including UK, USA and Australia, ensuring accurate setup, monitoring and delivery.

The role requires 1–3 years in process management or media operations, excellent communication and analytical skills, and flexibility to work in UK, USA or Australia shift timings from our Coimbatore office.

Qualifications

• Bachelor's degree in Business, Operations Management, Marketing, or related field.
• 1–3 years in Process Management or Media Operations.
• Experience with digital advertising platforms and ad-tech is preferred.

Responsibilities

• Campaign Management: implement and manage digital campaigns end-to-end.
• Campaign Monitoring & Optimization: track delivery, KPIs and adjust as needed.
• Client & Stakeholder Management: provide updates and maintain relationships.
• Performance Analysis & Reporting: analyze results and prepare dashboards.
• Revenue Assurance: track revenue and ensure bookings are recognized.
• Technical Troubleshooting: resolve tracking and ad-server issues.
• Collaboration & Industry Knowledge: work with teams and stay updated on trends.
• Process Improvement: suggest and document workflow enhancements.
• Team Support: mentor juniors and assist in onboarding.

Skills

Verbal communication

Written communication

Analytical thinking

Problem solving

Attention to detail

Time management

Team collaboration

Education

Bachelor's degree in Business/Operations/Marketing or related field

Tools

Ad platforms

Ad servers

Campaign management tools

Ad-tech platforms

Job description

Coimbatore South, India | Posted on 08/14/2026

Brysa Limited is a UK-based Salesforce consulting and implementation partner, specializing in digital transformation and process optimization, particularly within the media, green technology, and BFSI sectors. They offer services including Salesforce consulting, implementation, maintenance, and media operations (Media Ops), with a strong focus on leveraging AI and AdTech SaaS solutions.

Job Description

Job Description – Process Associate (Media Operations)

Position Title: Process Associate – Media Operations

Location: Coimbatore, Tamil Nadu

Experience: 1–3 years in Process Management / Media Operations

Employment Type: Full-time

Work Mode: On-site

Reports To: Supervisor / Media Operations Manager

Role Overview

We are looking for a Process Associate – Media Operations to join our Media Operations team in Coimbatore. The role involves managing the end-to-end execution of digital advertising campaigns across international markets, including the UK, USA, and Australia.

The successful candidate will be responsible for campaign implementation, monitoring, troubleshooting, performance tracking, client communication, and revenue assurance. This role requires strong attention to detail, analytical ability, excellent communication skills, and the flexibility to work in international shifts based on business requirements.

Key Responsibilities

1. Campaign Management

Implement and manage digital advertising campaigns from start to finish.

Ensure campaign assets, targeting, tracking tags, and other campaign components are accurately configured.

Coordinate with internal teams and external partners to ensure timely campaign launches.

Ensure campaigns are delivered according to client requirements and agreed timelines.

2. Campaign Monitoring & Optimization

Monitor multiple campaigns simultaneously to ensure they launch and deliver as scheduled.

Track campaign performance, delivery, pacing, and key performance indicators (KPIs).

Identify delivery issues and take appropriate corrective actions.

Optimize campaigns to meet or exceed client expectations and campaign objectives.

3. Client & Stakeholder Management

Act as the primary point of contact for campaign-related operational queries.

Provide timely updates to clients and internal stakeholders.

Understand client requirements and ensure accurate campaign execution.

Build and maintain strong professional relationships with clients and external partners.

4. Performance Analysis & Reporting

Review campaign performance against defined objectives and KPIs.

Analyze campaign data to identify trends, opportunities, and improvement areas.

Provide data-driven recommendations for campaign optimization.

Prepare and maintain campaign reports, dashboards, and trackers.

5. Revenue Assurance

Ensure all booked campaign revenue is accurately tracked and recognized.

Monitor campaign delivery against booked commitments.

Identify delivery discrepancies and coordinate corrective actions.

Support the achievement of campaign and revenue targets.

6. Technical Troubleshooting

Identify, investigate, and resolve creative, tracking, and technical campaign issues.

Troubleshoot discrepancies between ad servers and reporting platforms.

Coordinate with internal technical and creative teams to ensure timely issue resolution.

Maintain documentation of campaign issues and resolutions.

7. Collaboration & Industry Knowledge

Collaborate with internal teams, agencies, publishers, clients, and external partners.

Develop a strong understanding of digital advertising, ad operations, ad technology, and programmatic media.

Stay updated on industry trends, tools, and best practices.

8. Process Improvement

Review existing workflows and identify opportunities for process improvements.

Contribute to process documentation and operational best practices.

Recommend improvements to enhance efficiency, quality, and accuracy.

Support continuous improvement initiatives across the Media Operations team.

9. Team Support

Support and mentor junior team members when required.

Share operational knowledge and best practices.

Assist in onboarding and training new associates.

Foster a collaborative and continuous learning environment.

International Markets & Shift Requirements

This role supports digital media operations across international markets and requires flexibility to work in rotational shifts based on business requirements.

Market

Shift Timing (IST)

UK Shift
1:30 PM – 10:30 PM

USA Shift
6:30 PM – 3:30 AM

Australia Shift
3:30 AM – 12:30 PM

Candidates must be willing to work in any of the above shifts based on business requirements and client allocation.

Qualifications

Bachelor's degree in Business, Operations Management, Marketing, or a related field.

1–3 years of experience in Process Management, Media Operations, Ad Operations, Digital Marketing Operations, or a related field.

Experience supporting UK, USA, or Australia markets is preferred.

Experience in a client-facing or stakeholder management role will be an added advantage.

Familiarity with digital advertising platforms, ad servers, campaign management tools, or ad-tech platforms.

Strong analytical, troubleshooting, and problem-solving skills.

Good understanding of digital advertising campaign metrics and reporting.

Key Skills

Excellent verbal and written communication skills.

Strong client and stakeholder management abilities.

Excellent analytical and problem-solving skills.

High attention to detail and accuracy.

Ability to manage multiple campaigns and priorities simultaneously.

Strong organizational and time-management skills.

Proactive approach to identifying and resolving issues.

Ability to work under pressure and meet deadlines.

Flexibility to work in UK, USA, or Australia shifts.

Team player with mentoring and collaboration skills.

What We Are Looking For

We are seeking a proactive, detail-oriented, and customer-focused professional who thrives in a fast-paced Media Operations environment. The ideal candidate should possess strong analytical skills, excellent communication abilities, and the capability to manage multiple digital campaigns while maintaining operational excellence and delivering exceptional client service.

Experience supporting UK, USA, or Australia markets and exposure to digital advertising, ad operations, or programmatic media will be considered a strong advantage.

Job Summary

Location: Coimbatore

Work Mode: On-site

Experience: 1–3 Years

Markets Supported: UK | USA | Australia

Shift: Flexible / International Shift

Shift Timings (IST):

UK: 1:30 PM – 10:30 PM

USA: 6:30 PM – 3:30 AM

Australia: 3:30 AM – 12:30 PM

Requirements

1–3 years of experience in Media Operations, Ad Operations, or Process Management. Experience with digital advertising platforms, strong communication and analytical skills, problem-solving ability, attention to detail, and willingness to work in international shifts.

Global client exposure, career growth opportunities, hands-on experience in digital advertising, collaborative work environment, skill development, and opportunities to work with UK, USA & Australia markets.