Process Associate

Tata Consultancy Services; Mumbai Suburban; On-site; INR 350,000 - 520,000; Full time

Job summary

Tata Consultancy Services is seeking an experienced Process Associate in Mumbai, Malad to support underwriting, policy administration, risk assessment, and claims management for P&C insurance. The role requires knowledge of commercial and personal lines, regulatory requirements, and strong analytical skills.

The position involves processing new business, renewals, endorsements, and cancellations, maintaining accurate records, and servicing clients and brokers while ensuring compliance and timely

Qualifications

• Bachelor's degree in Business, Finance, Insurance, Risk Management, or related field.
• 1+ years of experience in Property & Casualty Insurance.
• Strong understanding of commercial and/or personal lines insurance.
• Knowledge of underwriting, claims, policy administration, and risk management concepts.
• Excellent analytical, communication, and problem-solving skills.

Responsibilities

• Evaluate insurance applications and assess risk exposure.
• Analyze data to determine policy terms and pricing.
• Review coverage limits, endorsements, and exclusions.
• Process new business, renewals, endorsements, and cancellations.
• Maintain policy records and communicate updates to clients and brokers.
• Assist in reviewing claims submissions and determinations.
• Coordinate with claims teams and monitor trends.
• Build relationships with agents, brokers, and clients.
• Ensure regulatory compliance and prepare management reports.

Skills

Analytical skills

Communication skills

Problem-solving

Underwriting knowledge

Education

Bachelor's degree in Business/Finance/Insurance/R RM or related field

Job description

Urgent hiring for Process Associate Role for Mumbai , Malad Location !!

(Any international banking /international insurance /p&c insurance can Apply , No domestic experience will be considered)

Notice Period: Only immediate Joiners preferred

Location : Mumbai , Malad

Shift : Should be comfortable with 24*7 rotational shifts .

Job Summary

We are seeking an experienced Property & Casualty (P&C) Insurance professional to support underwriting, policy administration, risk assessment, claims management, and customer servicing activities. The ideal candidate will have strong knowledge of commercial and personal insurance products, regulatory requirements, and insurance operations.

Key Responsibilities

Underwriting & Risk Assessment

• Evaluate insurance applications and assess risk exposure.
• Analyze financial, operational, and claims data to determine policy terms and pricing.
• Review coverage limits, endorsements, and exclusions.
• Ensure underwriting decisions comply with company guidelines and regulatory requirements.

Policy Administration

• Process new business, renewals, endorsements, and cancellations.
• Maintain accurate policy documentation and client records.
• Review policy changes and communicate updates to clients and brokers.

Claims Support

• Assist in reviewing claims submissions and coverage determinations.
• Coordinate with claims adjusters, investigators, and legal teams.
• Monitor claims activity and identify trends affecting business performance.

Client & Broker Management

• Build strong relationships with agents, brokers, and clients.
• Provide guidance on insurance products and coverage options.
• Respond to inquiries regarding policy terms, claims status, and underwriting requirements.

Compliance & Reporting

• Ensure compliance with state and federal insurance regulations.
• Maintain accurate records and prepare management reports.
• Participate in audits and quality assurance reviews.

Required Qualifications

• Bachelor's degree in Business, Finance, Insurance, Risk Management, or related field.
• 1+ years of experience in Property & Casualty Insurance.
• Strong understanding of commercial and/or personal lines insurance.
• Knowledge of underwriting, claims, policy administration, and risk management concepts.
• Excellent analytical, communication, and problem-solving skills.

Preferred Qualifications

• Industry certifications such as CPCU, AINS, ARM, AU, or CIC.
• Experience with insurance management systems and policy administration tools.
• Knowledge of regulatory and compliance requirements within the insurance industry.