Process Associate

MaxVal Group; Coimbatore District; On-site; INR 500,000 - 800,000; Full time

Job summary

MaxVal Group in Coimbatore is looking for a Salesforce Administrator to manage their Salesforce.com environment. The role involves handling administrative functions, training users, and ensuring system efficiency.

The ideal candidate will have at least two years of experience and relevant Salesforce certifications. Strong communication and problem-solving skills are essential for fostering collaboration across teams.

This position offers a shift from 11:30 AM - 8:30 PM or 8:30 PM - 5:30 AM IST.

Qualifications

• Minimum of two years of experience as a Salesforce.com administrator.
• Strong understanding of Salesforce platform capabilities.
• Proven ability to design and implement new processes.

Responsibilities

• Serve as the primary system administrator for the Salesforce.com environment.
• Manage Salesforce.com data feeds and integrations.
• Assist in training new users and help grow the Salesforce skill set.

Skills

Creative and analytical thinking

Strong problem-solving skills

Exceptional verbal and written communication skills

Education

Salesforce.com Admin (ADM201 and ADM211) certification

Salesforce certifications in Sales Cloud, Service Cloud, and Developer

Tools

Salesforce.com

Job description

Coimbatore, India | Posted on 06/25/2026

MaxVal started as an IP services company in 2004, with a keen focus on efficiency, cost-effectiveness, and continuous improvement through metric-based processes. Our focus on these core values led to the tech-enablement of our offerings even before this buzzword became an industry standard. Over the years, MaxVal developed many internal applications to increase our quality, efficiency, and customer satisfaction. As these systems grew and became more sophisticated, we have productized them and offered them to our clients. Today, MaxVal serves over 650 clients across the full IP life cycle with the industry's leading products and services. our 730 plus employees represent the most IP and tech-savvy individuals in the industry. At MaxVal, we do the right things and innovate ceaselessly as a winning team to achieve customer success and employee success.

Job Description

JobSummary:We are seeking a Salesforce Administratorto serve as the primary system administrator for our Salesforce.comenvironment. In this role, you will be responsible for handling administrativefunctions, system audits, data integrations, and collaborating withcross-functional teams to define and document requirements. You will play a keyrole in ensuring the smooth operation of Salesforce, supporting development andchange management activities, and assisting in user training to foster skillgrowth across the organization.

KeyResponsibilities:

• Serve as the primary system administrator forthe Salesforce.com environment.
• Handle basic administrative functions includinguser account maintenance, reports, dashboards, workflows, and other routinetasks.
• Complete regular internal system audits andprepare for Salesforce upgrades.
• Manage Salesforce.com data feeds andintegrations with other systems.
• Coordinate the evaluation, scope, andcompletion of new development requests.
• Collaborate with the institutional managementteam to establish processes supporting administrative, development, and changemanagement activities.
• Assist in training new users and help grow theSalesforce skill set within the team/org anization.
• Act as a liaison between users, vendors, andapplication development teams.
• Work independently with team members to defineand document development requirements.

Requirements

• Demonstrated ability to meet deadlines, handleand prioritize simultaneous requests, and manage tasks across different levelsof the organization.
• Creative and analytical thinker with strongproblem-solving skills.
• Exceptional verbal and written communicationskills.
• Ability to communicate effectively at allorganizational levels.
• Ability to assess the impact of newrequirements on Salesforce.com and upstream/downstream applications, systems,and processes.

ExperienceRequired:

• Minimum of two years of experience as aSalesforce.com administrator.
• Salesforce.com Admin (ADM201 and ADM211) certified(preferred).
• Salesforce certifications in Sales Cloud,Service Cloud, and Developer (preferred).
• Proven ability to design and implement newprocesses and facilitate user adoption.
• Strong understanding of Salesforce platformcapabilities, including building custom apps, objects, formula fields,workflows, custom views, and other content of intermediate complexity.
• Strong understanding of Salesforce bestpractices and functionality.
• A documented history of successfully drivingprojects to completion.
• Demonstrated ability to understand andarticulate complex requirements.
• Previous experience working in a SCRUM or agileenvironment (preferred).

AdditionalInformation: Shift timings: 11:30 AM - 8:30 PM or 8:30 PM -5:30 AM IST