Process Assistant, Amazon Fresh

Amazon; Maharashtra; On-site; INR 3,00,000 - 4,00,000; Full time

Job summary

A major multinational company in Maharashtra is seeking a Process Associate to manage daily shift operations and mentor associates to meet customer expectations. Responsibilities include administrative management, job allocation, and conducting safety audits. Candidates should have 1+ years of experience with Microsoft Office and be fluent in English. Experience with Excel is preferred.

Qualifications

• 1+ years of experience with Microsoft Office products and applications.
• Fluent in speaking, writing, and reading English.

Responsibilities

• Manage daily shift operations and associate management.
• Allocate jobs to associates and monitor productivity.
• Conduct audits for safety and quality on a daily basis.

Skills

Microsoft Office

Fluent English

Tools

Excel

Job description

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun

Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Job Deliverables

• Daily Management of shift:
• Administrative management of associates
• Job allocation to associates
• Monitoring and mentoring of associates on productivity, quality and safety.
• Monitor status of counts and problem solve queues
• Responsible for shift quality and associated action plans
• Preparing and implementing training and development plans for associates
• Conduct a 4M and 5S audit for the respective work stations on a daily basis
• Stand-in for Area Manager.

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• Speak, write, and read fluently in English

Preferred Qualifications

• Experience with Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.