Pro*C Engineer

FIS; Dadri; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

GHMI/Hospitalization coverage

Job summary

FIS is seeking a capable Application Excellence professional to join our team in India. You will support Level 3 production support for critical applications, analyze code and architecture, and drive root cause analysis to deliver high-quality changes improving stability and user experience.

You will collaborate with clients, business stakeholders, and incident management teams, owning client needs, conducting meetings, and maintaining clear documentation while expanding your technical expertise

Qualifications

• 4 to 8 years of work experience with working knowledge on ANSI C and Pro*C
• Well-versed in Object Oriented programming
• Good working knowledge of Oracle Pl/Sql
• Hands-on experience of modernization tools such as G5, Liquibase, Git, Jenkins and AWS

Responsibilities

• Accountable for ownership of client’s needs and requests.
• Complete client maintenance as requested, ensuring verification of changes with quality and accuracy.
• Prepare for and attends established client issues calls.
• Participate in or facilitate internal and external meetings, assists in research, factfinding and in preparing proper documentation.
• Prepare for and attends established development meetings.
• Document and maintain any communication with clients.
• Able to determine impact across component lines of development, issues or client requests.
• Facilitates knowledge transfer between ongoing projects and client issues to ensure components are meeting client and TSYS needs.
• Help determine alternatives to meet client needs or increase revenue opportunities for TSYS.
• May represent department in various focus groups.
• Understand and consult on system design, utilization and availability of value-added products and able to offer product alternatives.
• Understand client’s strategic needs
• Keep current on system and module enhancements.
• Serve as authority on all module/client-related issues.
• Develop high-level client relationships.
• Document any communication with client.
• May support or participate in the execution of client consultant job duties.
• Seek opportunities to stay current and expand technical expertise.
• Sell TSYS and offer product alternatives.
• Continue to develop and maintain positive working relationships with various areas within TSYS organization.
• To solve any client software problems relating to TSYS software, identify bugs using various tools and provide solution.
• Establish a positive rapport with the client(s) to develop and maintain long term relationships to understand client(s) business needs, objectives and expectations.
• First line of contact with the clients, requiring full accountability and ownership for meeting Client's needs and demands, available 24 hours a day, seven days a week (may carry a company mobile).
• Responsible for focusing on core business needs relative to assigned component(s) with proactive drives in delivering various client requirements to ensure overall success.
• Understand and adhere to department practices, procedures, and methodologies.
• Maintain an extensive knowledge of the industry, transaction processing, and/or financial services businesses.
• Perform detailed and complex analysis, issue resolution, developmental requests, and change controls to select system components, while maintaining a high level of system data integrity, focusing to ensure overall success.

Skills

ANSI C

Pro*C

Object Oriented programming

Oracle PL/Sql

G5

Liquibase

Git

Jenkins

AWS

Tools

G5

Liquibase

Git

Jenkins

AWS

Job description

Are you curious, motivated, and forward-thinking? At FIS,you’llhave the opportunity to support the coordination and delivery of meaningful projects that connect financial services with modern technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, andabove all, fun.

About the team

You will be part of our Application Excellence team , working closely with Clients, Business stakeholders, and Incident Management teams to provide Level 3 production support for critical applications. You will analyse code,architectureand business requirements to troubleshoot issues, implementenhancementsand ensure solutions align with product standards. Collaborating with Subject Matter Experts and Architects, you will drive root cause analysis, recommend designimprovementsand deliver high-quality changes that enhance application stability,performanceand user experience.

WhatYou will be doing

Accountable for ownership ofclient’sneeds and requests.

Complete client maintenance as requested, ensuring verification of changes with quality and accuracy. Prepare for andattendsestablished client issues calls.

Participate in orfacilitateinternal and external meetings,assistsin research, factfindingand in preparing proper documentation. Prepare for andattendsestablished development meetings. Document andmaintainany communication with clients.

Able todetermineimpact across component lines of development,issuesor client requests. Facilitates knowledge transfer between ongoing projects and client issues to ensure componentsare meetingclient and TSYS needs. Helpdeterminealternatives to meet client needs or increase revenue opportunities for TSYS. Mayrepresentdepartmentin various focus groups.

Understand and consult on system design,utilizationand availability ofvalue-addedproducts andisable to offer product alternatives. Understand client’s strategic needs

Keepcurrent onsystem and module enhancements. Serve as authority on all module/client-related issues. Develop high-level client relationships. Document any communication withclient.

May support orparticipatein the execution of client consultant job duties. Seek opportunities to stay current and expand technicalexpertise. Sell TSYS andoffersproduct alternatives.

Continue to develop andmaintainpositive working relationships with various areas withinTSYSorganization.

To solve any client software problems relating to TSYS software,identifybugs using various tools and provide solution

Establish a positive rapport with the client(s) to develop andmaintainlong term relationships to understand client(s) business needs,objectivesand expectations.

First line of contact with the clients, requiring full accountability and ownership for meeting Client's needs and demands, available 24 hours a day, seven days a week (may carry a company mobile). Responsible for focusing on core business needsrelativeto assignedcomponent(s) with proactive drives in delivering various client requirements to ensure overall success.

Understand and adhere to department practices, procedures, and methodologies. Maintain an extensive knowledge of the industry, transaction processing, and/or financialservicesbusinesses. Perform detailed and complex analysis, issue resolution, developmental requests, and change controls to select system components, whilemaintaininga high levelof system data integrity, focusingto ensureoverall success.

Whatyou bring

4to 8years of work experience withworkingknowledgeonANSI C and Pro*C

Well-versed in Object Oriented programming

Good working knowledge of Oracle Pl/Sql

Hands-on experience of modernization tools such as G5, Liquibase, Git,Jenkinsand AWS

Added Bonusif you have

• Previousexperience withpayment systemplatforms
• Knowledge in Payment Systems processes and cycles: Issuing, Authorization, Clearing and Settlement
• Familiar with ISO 8583 message format

What We Offer You

An exciting opportunity to be part of the world’s leading FinTech product organization.

A vibrant team environment and the opportunity to build a career in the core banking/payments domain.

Competitive salary and attractive benefits including GHMI/Hospitalization coverage for employees and dependents.

A multifaceted role with a high degree of responsibility and a wide range of opportunities.

A broad range of professional education and personal development possibilities – FIS is your final career step

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

FIS is a leading global provider of technology solutions for financial institutions, encompassing banking, payments, and investment services to enhance operational efficiency and customer experience.

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