Principal Technical Writer New

NetVerks Inc.; Bengaluru; In loco; INR 3.000.000 - 3.600.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible Time Off

Health & Wellness

Retirement Plans

Career Growth

In-office snacks

Descrizione del lavoro

Couchbase is seeking a Principal Technical Writer to lead our developer documentation in Bangalore, shaping strategy across SQL/NoSQL ecosystems and delivering API references, tutorials, and code samples. You will champion Docs-as-Code, collaborate with Engineering, Product Management, and Customer Support to address user pain points and raise content quality and adoption.

You will mentor teams, drive standards, and explore GenAI approaches to content development while aligning with product

Competenze

• 8+ years of technical writing experience in enterprise products.
• Solid understanding of SQL and NoSQL databases.
• Experience with Docs-as-Code and static site generators.

Mansioni

• Architect and maintain high-quality developer documentation with tutorials and API references.
• Collaborate with Engineering and Product teams to publish launch-ready docs for major releases.
• Turn complex database use cases into intuitive technical content with analytics-driven improvements.
• Refine style guides and optimize Docs-as-Code workflows for quality and consistency.
• Mentor peers and drive documentation best practices across the organization.
• Stay ahead of industry trends and explore GenAI-enabled content development.

Conoscenze

Technical Writing

Database & Query Knowledge

Docs-as-Code

Programming & API Proficiency

AI & Metrics Integration

Strumenti

Git

VSCode

Antora

MkDocs

Mintlify

Hugo

Descrizione del lavoro

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X.

About the Role

We are looking for a strategic and hands‑on Principal Technical Writer to join our documentation team in Bangalore. In this role, you will lead the documentation strategy across our product ecosystem, diving deep into SQL and NoSQL database technologies to produce high‑impact, developer-focused content. This is a senior leadership role for a seasoned technical communicator who can craft comprehensive API references, tutorials, and practical code examples while championing Docs‑as‑Code workflows, elevating content quality, and driving engineering best practices. You will work closely with Engineering, Product Management, and Customer Support teams to identify user pain points, translate complex use cases, and ensure our documentation sets the industry standard.

Key Responsibilities

• Developer Content Leadership: Architect, structure, and maintain clear, high-quality developer documentation, including hands‑on tutorials, REST API references, and realistic code samples.
• Feature & Release Alignment: Partner closely with Engineering and Product Management teams to deliver complete, launch‑ready documentation for major product releases and new capabilities.
• Cross‑Functional Collaboration: Collaborate across Customer Support and Product teams to analyze user feedback, identify documentation gaps, and turn complex database use cases into intuitive technical content.
• Standards & Process Excellence: Drive our technical writing strategy by refining style guides, optimizing Docs‑as‑Code workflows, and leveraging content analytics and KPIs to continuously measure and elevate quality.
• Mentorship & Growth: Foster technical writing excellence across the organization through peer mentoring, editorial reviews, and team training initiatives.
• Industry Engagement: Stay at the forefront of technical communication by tracking industry trends, benchmarking competitive documentation, and exploring modern approaches such as GenAI for content development.

Requirements & Experience

• Technical Writing: 8+ years of technical writing experience, with deep exposure to database architectures and developer‑centric enterprise products.
• Database & Query Knowledge: Solid understanding of both SQL and NoSQL database management systems (e.g., Couchbase, MongoDB, ScyllaDB, or DynamoDB).
• Docs‑as‑Code & Infrastructure: Deep expertise with Git, VSCode, and static site generation platforms (such as Antora, MkDocs, Mintlify, or Hugo).
• Programming & API Proficiency: Hands‑on experience documenting REST APIs along with the ability to read and write sample code in modern programming languages (e.g., Python, Java, C#, C++, Rust, or Ruby).
• AI & Metrics Integration: Practical experience using documentation analytics and KPIs to guide content strategy, paired with familiarity with GenAI tools for documentation and development.

Mindset & Fit

• Strategic Leader: You have a proven track record of setting direction, establishing processes, and lifting the standard of technical content across an enterprise product suite.
• Proactive & Action‑Oriented: You thrive with autonomy, take initiative to solve complex architectural problems, and learn by doing.
• Curious & Adaptable: You stay ahead of industry shifts, continuously exploring new tools, languages, and documentation methodologies on the fly.
• Quality‑Driven: You maintain an uncompromising bar for technical accuracy, clarity, and developer experience in everything you publish.

Working at Couchbase

At Couchbase, innovation thrives when diverse perspectives come together. Our culture is driven by four core values that guide how we build mission‑critical technology and collaborate every day:

• Put the Customer First: The customer must be at the center of everything we do.
• Be a Good Human, Always: Integrity, empathy, and respect are our non‑negotiable bedrock.
• Win as One Team: No one wins alone. Collaboration is how we erase silos.
• Build for Mission Critical: Our product earned customer trust. We honor it by relentlessly pushing what’s technically possible.

We actively encourage applications from individuals of all backgrounds—including women, people of color, LGBTQIA+ professionals, veterans, and individuals with disabilities. We also value unconventional career paths and unique life experiences.

A note on qualifications: Studies show that underrepresented talent is less likely to apply unless they meet 100% of the criteria.

If you require reasonable accommodations during the recruitment process, please let your recruiter know. We are happy to support you.

Why Couchbase?

Modern customer experiences demand a flexible cloud database platform that powers applications from the cloud to the edge and everywhere in between. Couchbase’s mission is to simplify how developers and architects build, deploy, and consume modern applications. With Capella—our fast, flexible, and affordable cloud database platform—we enable organizations to deliver premium user experiences backed by best‑in‑class price performance. More than 30% of the Fortune 100 trust Couchbase to power their mission‑critical applications. We’re also proud to be consistently recognized as a Best Place to Work in both the Bay Area and the UK.

What We Offer (Total Rewards)

• Generous Time Off: Flexible programs designed to support your work‑life balance.
• Health & Wellness: World‑class medical, dental, vision, mental health, life insurance, and employee assistance programs.*
• Financial Security: Competitive retirement plans* and business travel coverage.
• Career Growth: A "Be Valued, Create Value" philosophy focused on your continuous growth.
• Fun & Comfort: Ergonomic setups for both WFH and in‑office employees, plus snacks and meals when you’re in the office.

*Note: Specific benefit programs vary by country. Your recruiter can share details for your location.

Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can‑do culture.

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