Principal Technical Program Manager, Amazon Shipping (Fulfillment & Operations)

Amazon Inc.; Hyderabad; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Amazon Shipping seeks a Principal Technical Program Manager to lead complex, cross-functional initiatives spanning vendors, warehouses and carriers. You will drive end-to-end delivery improvements, influence senior leaders, and translate customer needs into scalable technical programs.

You will own roadmap strategy, architect reliable systems, and manage multiple high-impact projects in a fast-paced, ambiguous environment, partnering with engineering and product teams to invent customer-friendly

Qualifications

• 7+ years of technical product or program management experience.
• 10+ years of working directly with engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Experience owning/driving roadmap strategy and definition.
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems.

Responsibilities

• Influence across multiple teams, businesses and senior leaders.
• Own and drive roadmap strategy and program execution for shipping technology.
• Collaborate with engineering and product teams to deliver scalable, customer‑facing solutions.
• Manage multiple projects and priorities in a fast-paced, ambiguous environment.

Skills

Tech program mgmt

Engineering collaboration

Roadmap strategy

System design & scaling

Cross-functional leadership

Release coordination

Job description

Principal Technical Program Manager, Amazon Shipping

It's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. We build the complex software solutions that work across our vendors, warehouses and carriers to optimize both the time and cost of getting packages delivered. Our products and services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers.

We are looking for a Principal Technical Program Manager (TPM) to join our growing team! This position requires influencing across multiple teams, businesses, and senior leaders. The role requires a deep understanding of customer needs and thinking big about how we can make the purchase experience across online retail seamless and delightful. The ideal candidate is excited by technology, passionate about learning and should view every customer interaction as an opportunity to create an exceptional experience. You will need to be entrepreneurial, and work in a highly collaborative environment. You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. You dive deep and like the complexity of systems but drive simple, innovative solutions for customer-facing experiences. You have excellent judgment and high standards. You are an articulate, persuasive communicator and a good writer.

Basic Qualifications

• 7+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience owning/driving roadmap strategy and definition
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.