Principal Software Engineer- NLP, Gen AI, ML

Gartner, Inc.; Gurugram District; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

Gartner, Inc. in India seeks a Principal Software Engineer (AI) with experience in traditional and generative AI to lead architecture, implementation, deployment and support of Python-based applications for Consulting & Insights Delivery.

You will establish data analysis methods, design scalable solutions, and mentor team members while staying current with AI/ML models. The role emphasizes collaboration across business, data science and technology functions and deployment to cloud platforms.

Qualifications

• 8-10 years of experience in algorithms and statistics and experience in data mining, machine learning, deep learning and natural language processing.
• Ability to provision packages and APIs for production data science code in short development cycles.
• Education qualification as graduate or postgraduate degree in Engineering or Data Science; experience with NLP, BERT, Transformers, Deep learning; experience using LLMs to deliver business outcomes; experience deploying to cloud platforms.

Responsibilities

• Establish methodologies for quickly rolling out new data analysis capabilities for data-driven products and services to support associates using AI, ML, and LLMs.
• Lead architecture and technical design discussions to ensure data science solutions align with organizational objectives.
• Continuously improve models through experimentation and optimization techniques; analyze unstructured text data to discover insights and patterns.
• Create Data Science packages and APIs for use across the organization; mentor team members on best practices and scalable deployment.

Skills

Algorithms & Statistics

Data Mining

Machine Learning

Deep Learning

Natural Language Processing

LLMs

APIs for Production

Python

Cloud Deployment (Azure/AWS)

Education

Engineering or Data Science degree

Tools

Python

OpenAI API

Transformers

ML Frameworks

Job description

About this role

Principal Software Engineer (AI) position having experience in classic and generative AI techniques, and responsible for architecture, implementation, deployment, and support of Python based applications to help fulfill our Consulting & Insights Delivery strategy.

What you’ll do

Establish methodologies for quickly rolling out new data analysis capabilities for standalone data-driven products and services to support our associates using AI, ML, and LLMs. Lead architecture and technical design discussions to ensure data science solutions align with the organization's strategic objectives. Continuously improve models through experimentation and optimization techniques. Analyze unstructured text data to discover insights and patterns using advanced data science techniques, including machine learning and natural language processing. Use a combination and quantitative (science) and qualitative (art) methodologies to prioritize AI initiatives. Stay on top of fast-moving AI/ML models and technologies. Understand and follow disruptive data science solutions. Evangelize new technologies and drive their adoption. Create Data Science packages and APIs for use across the organization. Mentor members of the team on effective technical practices and non-technical acumen. Be accountable for the scalability, stability, and business adoption of data science solutions.

What you’ll need

8-10 years of experience in algorithms and statistics and experience in data mining, machine learning, deep learning and natural language processing. Demonstrated ability to provision packages and APIs for production data science code in short development cycles.

Must have: Education qualification as graduate or postgraduate degree in Engineering or Data Science is required. Experience in Machine learning models and techniques like NLP, BERT, Transformers, Deep learning. Experience using LLMs (e.g., OpenAI, Cohere, Anthropic, Llama, etc) to deliver business outcomes. Stay on top of fast-moving AI/ML models and technologies. Understand and follow disruptive data science solutions. Evangelize new technologies and drive their adoption. Ability to work collaboratively across business, data science and technical stakeholders. Experience with frameworks to evaluate and compare performance of different GenAI techniques, measuring and improving accuracy and helpfulness of generative responses, implementing observability. Experience with agentic AI frameworks, RAG, embedding models, vector DBs. Experience deploying applications to cloud platforms such as Azure or AWS.

Who you are

Excellent written, verbal, and interpersonal communication skills with the ability to present technical information in a clear and concise manner to IT Leaders and business stakeholders. Effective time management skills and ability to meet deadlines. Excellent communications skills interacting with technical and business audiences. Excellent organization, multitasking, and prioritization skills. Must possess a willingness and aptitude to embrace new technologies/ideas and master concepts rapidly. Intellectual curiosity, passion for technology and keeping up with new trends. Delivering project work on-time within budget with high quality. Demonstrated ability to run short development cycle.

Who are we

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate.

What do we offer

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to [e-mail].

At Gartner, we guide the leaders who shape the world. Over 13,000 client enterprises worldwide rely on Gartner for actionable, objective business and technology insights. Our teams of thinkers and doers know that staying curious is the best way to shape the future, for ourselves and our clients. Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.