Principal Software Engineer (Hybrid in Bangalore)

Smartsheet Inc; Bengaluru; On-site; INR 7,000,000 - 10,000,000; Full time

Job summary

Smartsheet Inc in Bangalore is seeking a Principal Software Engineer to shape the next-generation architecture with a focus on Identity and Access management for millions of users. You will lead cross-functional teams, define strategic direction, and drive AI-enabled security patterns while maintaining high reliability and performance in a hybrid work model in Bengaluru.

The role demands deep IAM expertise across authentication protocols, SCIM, and enterprise-scale governance, with strong

Qualifications

• Proven experience in system architecture for scalable, high-availability systems.
• Deep hands-on expertise in IAM including SAML, OIDC, OAuth 2.x.
• Experience designing identity strategy for agentic and AI-driven systems.
• Strong leadership and mentoring of senior engineers.

Responsibilities

• Lead design and implementation of next-generation architecture for scalability and security.
• Define architecture strategy and key technical decisions.
• Architect Identity and Access foundation across enterprise and regulated environments.
• Guide AI agent identity patterns and agent-to-service flows.
• Review designs for resilience and scalability.
• Own cross-functional initiatives and drive large-scale projects.
• Mentor engineers and promote best practices.
• Lead deployment reviews ensuring performance and security.

Skills

System architecture

Identity & Access

Distributed systems

Leadership

Communication

Tools

Python

Go

Java

C/C++

SQL

Job description

Principal Software Engineer (Hybrid in Bangalore)

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we're searching for talented and motivated Principal Software Engineers with expertise in Identity and Access management who are passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment.

You Will

• Lead the design and implementation of Smartsheet's next-generation architecture, ensuring scalability, security, and performance for millions of global users.
• Define and drive architecture strategy, making key technical decisions that shape the future of the platform.
• Architect and evolve Smartsheet's Identity and Access foundation — spanning authentication, authorization, and identity lifecycle — ensuring it scales securely across enterprise, multi-entity, and regulated environments.
• Craft and drive the strategy for Agentic Identity, defining how AI agents authenticate, are authorized, and are audited across the platform, and establishing identity patterns for agent-to-service and agent-on-behalf-of-user flows.
• Review and guide technical project designs, providing feedback during design review presentations to ensure system resilience and scalability.
• Take ownership of cross-functional technical initiatives, aligning teams around common architectural goals while driving large-scale projects to completion.
• Foster strong technical leadership, mentoring senior engineers and influencing best practices across multiple engineering teams.
• Lead deployment reviews for high-impact projects, ensuring they meet scalability, performance, and security requirements.
• Collaborate closely with product management and other business stakeholders to balance market needs with technical constraints, driving innovation while maintaining technical rigor.
• Drive the strategic integration of sophisticated AI capabilities into complex multi-system architectures, defining patterns and best practices, serving as a thought leader who identifies and leads AI initiatives to address technical challenges and improve productivity across groups.
• Advocate for quality and operational excellence, ensuring systems are monitored, tested, and maintained to meet the highest reliability standards.
• Perform other duties as assigned.

You Have

• Proven experience in system architecture and the design of scalable, high-availability systems across multiple programming languages and frameworks (Python, Go, Java, C/C++, SQL).
• Deep, hands-on expertise in Identity and Access Management — including authentication protocols (SAML, OIDC, OAuth 2.x), SCIM-based provisioning, session management, and multi-factor enforcement at enterprise scale.
• Demonstrated experience designing identity strategy for agentic and AI-driven systems — machine identities, delegated authorization, token exchange, scoped agent credentials, and auditability of autonomous actions.
• Deep understanding of distributed systems, event-driven architectures, and microservices.
• Strong experience in leading large-scale architectural transformations, with the ability to influence technical direction across multiple teams.
• Expertise in web application development, data structures, and object-oriented design.
• A track record of mentoring senior engineers, leading them through architectural challenges, and ensuring they grow into strong technical leaders.
• Strong verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences, including senior executives.
• Experience with cloud architectures and infrastructure at scale, as well as database optimization for performance and scalability.
• Demonstrated ability to work autonomously, driving initiatives forward while aligning with business objectives.
• Familiarity with Agile/Scrum methodologies, driving engineering best practices across teams.
• Legally eligible to work in India on an ongoing basis.
• Fluency in English is required.

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Voluntary EEOC Demographics

At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members. Individuals seeking employment at Smartsheet are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category in the US, UK, and Australia. Below is a set of voluntary demographic questions. If you choose to complete them, your responses will be used in aggregate to help us identify areas for improvement in our programs. Your responses, or your choice to not respond, will not be considered in the hiring process. Any information that you provide will be recorded and maintained confidentially. For definitions of any of the following terms or to read more about your rights, please visit the EEOC website here .

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