Principal Service Engineer

Providence India; Hyderabad; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Providence India is seeking an experienced Senior SCCM Engineer to manage enterprise patching and vulnerability programs. You will own SCCM operations, design automation for patching, and review vulnerability data from diverse sources.

The role requires mentoring teammates and delivering KPI-driven insights to stakeholders, while adopting next-gen patching technologies. The ideal candidate has 9–13 years of experience, hands-on SCCM expertise, and proficiency in PowerShell, Python or Ansible.

Qualifications

• 9–13 years of enterprise patching and vulnerability management.
• Hands-on with latest SCCM features and architecture.
• Experience with vulnerability assessment tools, preferably Rapid7.
• Strong scripting in PowerShell; Python/Ansible a plus.

Responsibilities

• End-to-end management of SCCM environment.
• Review vulnerability data from multiple sources to determine risk.
• Improve and automate vulnerability management lifecycle.
• Handle complex technical escalations.
• Train and mentor team members on patching.
• Develop and implement cloud patching solutions.
• Provide KPI reports to stakeholders.
• Bring engineering and automation skills to the team.

Skills

SCCM

Patch Management

Vulnerability Management

PowerShell

Python

Ansible

Automation

Azure Update Management

Troubleshooting

Rapid7

Tools

Rapid7

SCCM

Azure Update Management

Job description

Job Description:

Organization Background

The Cloud Engineering and Ops team drives cloud migrations, engineering and OnPrem hosting, compute, storage data protection, data engineering for the Technology, Engineering & Operations organization. We support OnPrem and Azure cloud infra running Windows, Linux VM’s and SQL, Oracle databases.

What will you be responsible for?

• End to end Management of SCCM environment including designing, building, and maintaining new/existing SCCM environment.
• Assist in the responsibility for the reviewing vulnerability data from multiple sources (i.e., external / internal penetration testing, internal / external vulnerability scanning, etc.) across multiple technologies and a changing environment including infrastructure and applications to determine risk rating of vulnerabilities to business assets.
• Assist in improving and automating new/existing vulnerability management lifecycle. Including, but not limited to data ingestion and normalization, compliance metrics and detection on assets.
• Able to handle complex technical escalations
• Able to train and mature team members to handle complex issues due to patching
• Learn and Implement next Gen technologies and features
• Error resolutions and RCA for Major Incidents
• Able to present KPIs to stake holders
• Bring Engineering and Automation skillsets

What would your day look like?

• Configuration and Management of SCCM Infra
• Troubleshooting SCCM Infra and Vulnerability issues
• Using SCCM/Azure Update Management for patching Server environment
• Developing toolsets and scripts to automate patching and vulnerability management process
• Explore and architect Cloud patching solutions (AUM, Azure Arc, etc.)
• Root cause Analysis for MIs
• Proficient in Scripting and Automation platforms like PowerShell, Python, Ansible etc.
• Drive multiple projects and stakeholder management, reporting & dashboards

Who are we looking for?

• 9-13 years of experience in managing enterprise patching (server side) and vulnerability management.
• Hands-on experience in latest branch of SCCM
• Understanding of SCCM architecture
• Expertise in Vulnerability manageability process and implementation; preferably using Rapid7
• Hands-on experience in Application deployment, Patch Management, Azure Update Management, Vulnerability Management and OSD.
• Monitor the SCCM Platform for capacity planning and optimization
• Proficiency in one or more technologies - PowerShell, Ansible, etc.
• Extensive and in-depth troubleshooting experience on SCCM Platform and associated topologies.
• Ability to work in ambiguous work environment with global team setup
• Experience working in feature crew model, knowledge of Agile framework
• Ability to learn and adapt to changing landscape