Job Description
At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.
Location: India Maharashtra G-Corp Tech Park, Thane
Job Purpose
The purpose of this job is to facilitate smooth internal audit and implement control effectiveness frameworks within the Operations function so as to ensure that key process, system and file‑use risks are identified, mitigated and controls established. Additionally, to facilitate closure of open audit observations for all verticals in Operations and for vendors, thereby effectively participating in the process control environment of the organization.
Key Responsibilities
- Facilitate internal audit scope definition for Operations units including Polad, New Business, Claims, UW, Group Ops, Customer Service, Zonal Operations, and vendors.
- Design and extract audit queries from the database to support audit reviews.
- Coordinate vendor audits and manage data sharing for audit reviews.
- Submit management responses and finalize risk rankings and functional sign‑offs of audit reports to the COO.
- Ensure monthly audit updates and closure of open points with evidence within target dates.
- Prepare and submit actionable items to the Audit Committee.
- Send reminders and facilitate closure of audit observations in collaboration with teams and senior leadership.
- Conduct review of internal controls for closed observations.
- Ensure adherence to IRDA regulations, Insurance Act and AML for all Operations units.
- Submit quarterly data to IRDA and accounts for L‑39, L‑40 and L‑41 disclosures.
- Implement regulatory circulars and facilitate regulatory audits, including onsite inspections and audit observation responses.
- Implement KYC versions and handle ad‑hoc data submissions to regulators.
- Avoid product specification deviations and prepare risk‑management committee actionables.
- Analyze product specification deviations and report operational losses to the Risk Team.
- Facilitate rectification processes and liaise with Risk Management to design new procedures.
- Monitor outsourcing vendor performance reports and review ICP/RR policy.
- Ensure outsourcing policies compliance and timely closure of Vendor Audit reports.
- Perform quality checks and provide feedback on outsourced processes.
- Impart training on audits, regulatory compliance, risk management, outsourcing, process adherence, and IRDA circulars to stakeholders.