Principal Product Manager

Expedia; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Expedia Group is seeking a seasoned product leader to own loyalty assurance strategy across Hotels.com, Vrbo, and BEX. You will shape long-term roadmaps, partner with InsurTech and TEaL, and drive cross-brand alignment to deliver scalable loyalty benefits.

A strong background in leading technical, cross-functional products is essential. You will work across brands and geographies, using data to inform decisions, and lead initiatives that improve loyalty engagement and repeat bookings.

Qualifications

• 10+ years of product management experience or equivalent senior leadership.
• Experience leading highly technical consumer or platform products in a matrixed organization.
• Proven track record of building and scaling products with multiple stakeholders and business constraints.

Responsibilities

• Define long-term product vision and multi-quarter roadmap for loyalty assurance across brands.
• Set priorities across protection and flexibility offerings.
• Partner with engineering, design, analytics, finance, legal, and brands teams to drive discovery, delivery, and launches.
• Define member value proposition and eligibility model for assurance benefits within One Key tiering.
• Use data and market insights to evaluate product fit and impact.
• Drive in-product member experience for assurance products.
• Drive cross-brand alignment and executive storytelling on strategy and investment decisions.
• Manage ambiguity and unblock dependencies in a matrixed environment.
• Apply AI/ML and rule-based contextualization to drive ROI.

Skills

Product leadership

Roadmap definition

Cross-functional collaboration

Data-driven

Stakeholder management

Education

Bachelor’s or Master’s degree in related field

Tools

SQL

Analytics tools

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors—Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together—help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Role summary

Join Expedia Group’s Loyalty team to define the strategy and roadmap for member protection and flexibility products that strengthen value across Hotels.com, Vrbo, and BEX. In close partnership with InsurTech and TEaL, you will lead product strategy for loyalty assurance offerings and help shape how these benefits support the member experience.

What you’ll do

• Define the long-term product vision and multi-quarter roadmap for loyalty assurance products for members across all brands.
• Set clear portfolio priorities across protection and flexibility offerings.
• Partner closely with InsurTech, Engineering, Design, Analytics, Finance, Legal, and Brand teams to drive discovery, delivery, and launch readiness.
• Define the member value proposition and eligibility model for assurance benefits within One Key tiering.
• Use data, experimentation, and market insight to evaluate product fit and member impact.
• Drive the in-product member experience for assurance products.
• Drive cross-brand alignment and executive storytelling on strategy, tradeoffs, and investment decisions.
• Manage ambiguity, unblock dependencies, and keep multiple workstreams moving in a highly matrixed environment.
• Apply AI/ML and rule-based contextualization and personalization to drive maximum ROI.

What success looks like

• A clear cross-brand assurance strategy that connects loyalty benefits to repeat booking and member retention.
• A prioritized roadmap that balances member value, commercial outcomes, and delivery feasibility.
• Strong partnership with InsurTech that results in scalable, compliant, and brand-appropriate launches.
• Measurable improvement in loyalty engagement, repeat purchase, and assurance attach/usage.

Who you are

• A seasoned product leader with deep experience owning complex, technical, cross-functional products.
• Strong at product vision, roadmap definition, prioritization, and stakeholder alignment.
• Comfortable operating across brands, geographies, and business models.
• A clear communicator who can simplify sophisticated product and commercial concepts.
• Data-driven, customer-obsessed, and comfortable making decisions in ambiguity.

Minimum qualifications

• 10+ years of product management experience, or equivalent senior product leadership experience.
• Experience leading highly technical consumer or platform products in a matrixed organization.
• Proven track record of building and scaling products with multiple stakeholders and business constraints.
• Bachelor’s or Master’s degree in a related field, or equivalent experience.

Preferred qualifications

• Experience with travel, fintech, insurance, loyalty, or marketplace products.
• Experience working with partner-led product models and regulated or quasi-regulated offerings.
• Ability to lead through influence without direct authority.

Why this role matters

Assurance products are becoming a meaningful part of the loyalty value proposition and a key lever for making One Key more relevant across brands and traveler segments. This role will shape how Expedia Group turns that opportunity into a durable member benefit.

About Expedia Group

Expedia Group includes three flagship consumer brands – Expedia, Hotels.com, and Vrbo – along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry‑leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

For more information, visit www.expediagroup.com.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.