Principal Information Systems Engineer

Jobtailor; Pune District; On-site; INR 2,400,000 - 3,600,000; Full time

Job summary

Jobtailor is seeking an experienced infrastructure leader to own major services like DNS and the Linux platform, and to drive architecture and reliability decisions. You will define SLOs, reduce toil, and guide post‑mortems to durable fixes while stabilizing incidents during global on‑call rotations.

This role emphasizes mentorship of senior engineers, documentation of decisions, and end‑to‑end delivery of upgrades, migrations, and re-architecture with strong automation using Ansible and GitOps

Qualifications

• Leadership and mentorship of senior engineers through reviews and architecture discussions.
• Strategic design and evolution of services, not just maintenance.
• Defined SLOs, reduced toil, and communicated trade-offs to stakeholders.
• Transparent decision-making with thorough documentation across time zones.
• Deep experience operating RHEL at scale with Ansible automation.
• Automation focus using playbooks, roles, AAP workflows and execution environments.
• Manage core services like DNS, DHCP/IPAM, and proxy/egress controls.
• Delivery governance for CI/CD pipelines and GitOps as infrastructure.

Responsibilities

• Partner with IT leadership as the technical authority on shared infrastructure concerns.
• Own major services (DNS, Linux platform, automation, access) and drive architecture decisions.
• Lead infrastructure changes from scoping to delivery including upgrades or migrations.
• Define SLOs, close reliability gaps, and drive post‑mortems for durable fixes.
• Join global on‑call rotations and stabilize incidents.
• Grow senior engineers through design reviews and mentorship; document decisions.

Skills

Leadership & Mentorship

Operational Strategy

SLOs & Toil Elimination

Communication & Transparency

RHEL Enterprise Ops

Automation & Ansible

DNS/DHCP/IPAM & Proxy

CI/CD & GitOps

Job description

Responsibilities

• Partner with IT leadership and adjacent IT teams as the D/OS technical authority on shared infrastructure concerns.
• Own major services across the portfolio (DNS, Linux platform, automation, access services) and drive architectural decisions with documented trade‑offs.
• Lead infrastructure changes from scoping through delivery, whether upgrades, migrations, or re‑architecture.
• Define SLOs, close systemic reliability gaps, and lead post‑mortems that produce durable fixes.
• Join the team's global on‑call rotation as you ramp in; be a stabilizing presence during incidents.
• Grow senior engineers through design review, mentorship, and hands‑on guidance; document decisions and operational knowledge to outlast any individual.

Requirements

• Leadership & Mentorship: Demonstrated success growing senior engineers through code reviews, architecture discussions, and active mentorship.
• Operational & Architectural Strategy: Strong focus on designing, evolving, and sunsetting services rather than simple maintenance.
• Proven ability to define SLOs, eliminate toil, and articulate complex architectural trade‑offs to stakeholders ranging from peers to leadership.
• Communication & Transparency: Commitment to transparent decision‑making, thorough documentation, and precise asynchronous communication across global time zones.
• Technical Expertise: Deep experience operating RHEL at enterprise scale and building sophisticated automation with Ansible (playbooks, roles, AAP workflows, and execution environments).
• Infrastructure Proficiency: Extensive background managing core enterprise services such as DNS, DHCP/IPAM, and proxy/egress control (e.g., Infoblox, NS1, Satellite).
• Delivery & Pipelines: Experience managing CI/CD pipelines and GitOps as first‑class infrastructure, prioritizing versioning, testing, and service promotion.
• Ownership & Initiative: Highly self‑directed with a record of identifying high‑leverage opportunities, investigating system history prior to implementation, and ensuring all projects are production‑ready, documented, and cleanly transitioned.