Principal IAM Engineer

5264 Syneos Health India Private Limited; Hyderabad; Hybrid; INR 1,000,000 - 2,000,000; Full time

Job summary

Syneos Health in Hyderabad seeks a Principal IAM Engineer to design, deploy, and support Privileged Access Management and IAM solutions. You will partner with IAM Architects on requirements, validation plans, and security controls, while guiding the team through complex provisioning, authentication, and access governance across Entra ID and related platforms.

You will lead changes, ensure regulatory compliance, and document designs and processes.

Qualifications

• Bachelor's degree in CS or engineering.
• Experience deploying PAM solutions in enterprise IAM environments.
• 5+ years in support, maintenance, config and development of IAM tools.
• Experience with Entra ID/Azure AD, Saviynt IGA, LDAP/AD.
• Knowledge of ServiceNow and Workday integration is preferred.
• Familiarity with APIs (REST/SOAP) and data formats (XML/JSON).
• Strong IAM fundamentals: provisioning, authentication, authorization, reviews.
• Good written and verbal communication; ability to mentor others.

Responsibilities

• Maintain and support PAM/IAM solutions with engineers and architects.
• Lead deployment, onboarding, credentials, and access workflows.
• Troubleshoot IAM issues with RCA and preventive actions.
• Collaborate across IAM platforms including Entra ID and Saviynt IGA.
• Supervise PAM/IAM changes ensuring policy and compliance adherence.
• Create documentation for designs, configurations, and processes.
• Mentor junior engineers and drive knowledge sharing.

Skills

IAM principles

Privileged access

Authentication

Authorization

Multi-factor authentication

SQL/XML/JSON

REST/SOAP APIs

Incident analysis

Education

Bachelor’s degree in computer science, engineering, or related field

Tools

Saviynt IGA

Entra ID / Azure AD

LDAP / Active Directory

ServiceNow integration

Workday integration

Microsoft Graph

Okta / Auth0

Microsoft Purview

Job description

Principal IAM Engineer Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support. Discover what your 25,000 future colleagues already know:

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself.
• Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.

Job Responsibilities

Maintain and support PAM and IAM solutions partnering with IAM Engineers/Architects for requirements analysis, application integration, testing/validation plans, and the establishment of security controls. Lead support, deployment, and integration activities for PAM capabilities, including privileged account onboarding, identity ownership, access workflows, session management, credential management, and alignment with enterprise security standards. Troubleshoot complex PAM and IAM issues by analyzing symptoms, performing root cause analysis (RCA), and implementing validated corrective actions that prevent recurrence and support long-term operational stability. Collaborate with the larger IAM team to investigate and resolve issues related to provisioning, deprovisioning, authentication, and access governance across IAM platforms including Entra ID, Saviynt IGA, and other related IAM processes and architecture. Supervise the deployment and configuration of PAM/IAM changes and enhancements, guaranteeing adherence to organizational policies and regulatory compliance. Create and maintain comprehensive documentation for solution designs, configurations, operational processes, and best practices. Provide guidance and mentorship to junior engineers and foster the advancement of technical skills across the team. Promote a culture of continuous improvement and knowledge sharing.

QUALIFICATION REQUIREMENTS (please indicate if ‘preferred’)

• Bachelor’s degree in computer science, engineering, or a related field
• Demonstrated experience deploying Privileged Access Management (PAM) solutions in an enterprise environment, including privileged account lifecycle processes, access controls, approvals/workflows, credential management, and operational support required.
• At least 5+ years experience with support, maintenance, configuration, and development of enterprise IAM solutions, including Saviynt IGA, Entra ID/Azure AD, Entra ID Identity Governance, LDAP Directories, and Active Directory administration required.
• Experience with ServiceNow integration, Workday integration, and Microsoft Graph preferred.
• Okta/Auth0 and/or Microsoft Purview experience is a plus.
• Experience with SQL, XML, JSON, and SOAP/REST APIs preferred.
• Solid understanding of IAM principles, account provisioning / lifecycle management, privileged access, authentication, authorization, access reviews, and security policies.
• Demonstrated experience with Entra ID sign-on and multi-factor authentication policies.
• Foundational knowledge of network and security principles including firewall, WAF, VPN, SSL.
• Experience with clinical applications, GxP platforms, or the CRO/Biopharma industry a plus.
• Self-directed and able to manage individual projects or work as part of a larger team.
• Excellent written and verbal communications; Solid written and oral presentation skills.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Discover what our Syneos Health colleagues already know: work here matters everywhere.

Work alongside the brightest minds in the biopharmaceutical industry taking down walls and removing barriers to speed our customers’ delivery of important therapies to patients. We are strategic thinkers who actively seek different perspectives, whether across offices or across oceans. Because we solve some of the toughest challenges facing the most prestigious healthcare companies today, you'll gain exposure and be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. The diversification and breadth of Syneos Health creates a multitude of career paths and employment opportunities. We’re a growing, global company dedicated to advancing our talent past their initial role. Discover what our 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients’ lives around the world.

Selecting us as an employer secures a career in which you’re guaranteed to:

• Partner with the most diverse team of experts in the industry.
• From the top down, our people are inspiring.
• Everyone has a voice and is encouraged to use it.
• Work in specialized Syneos Health teams that are therapeutically or functionally aligned for expert collaboration.
• We assemble clinical teams where everyone, from CRAs to senior management, is skilled in the same therapeutic area or customer teams.
• With this structure, everyone on your team speaks the same language and can deliver unique insights into the therapeutic environment and patient population.
• We are partners with purpose.
• We integrate seamlessly with our customers and do what’s best for their success.
• Our people provide the brilliant ideas, valuable insights and endless energy that accelerates the impact of life changing therapies worldwide.