Principal ERP Technical Consultant

Infor Inc.; India; Remote; INR 6,00,000 - 12,00,000; Full time

Job summary

A technology consulting firm in India is seeking a Technical Consultant to support the implementation and configuration of technical solutions. The role requires strong analytical skills, effective communication abilities, and experience with software delivery methodologies. You will collaborate with stakeholders and assist in software development, testing, and troubleshooting. This position emphasizes building a culture focused on collaboration and innovative solutions.

Qualifications

• Familiarity with software development methodologies and Agile techniques.
• Strong analytical and problem-solving skills with an eagerness to learn.
• Proficient in effective communication and collaboration.
• Experience with ERP Software delivery.

Responsibilities

• Support the implementation and configuration of Infor solutions.
• Collaborate with stakeholders to resolve integration challenges.
• Design and code simple scripts and moderate programs.
• Assist in testing, troubleshooting, and producing software builds.

Skills

Software Delivery methodologies

Agile techniques

Analytical skills

Problem-solving skills

Effective communication

Collaboration abilities

Tools

RESTful APIs

SOAP APIs

Database management tools

Job description

The Infor Technical Consultant at is responsible for supporting the implementation, configuration, integration, and testing of Infor solutions. This role involves leveraging foundational technical skills to solve problems, optimize processes, and contribute to project success while progressively developing expertise in moderately complex tasks. The consultant will work independently managing tasks and influencing outcomes.

Key Responsibilities

Technical Specialist Advice

• Demonstrate strong listening skills to understand user needs and resolve standard conflicts.
• Solve routine problems to improve operational efficiency using technology.
• Follow established procedures for technical implementations under routine guidance.
• Administer and test computer databases, coordinating minor changes, and resolving moderately complex issues.
• Collaborate with stakeholders to resolve integration/system challenges based on technical specifications.

Methods and Tools

• Adapt to and apply basic tools and techniques for software development, testing, and operations.
• Use templates and frameworks like Time to Value guidelines for data action labs and technical architecture.
• Tailor processes to align with organizational standards and evaluate tools for improved efficiency.
• Provide advice on the adoption of methodologies and assist in process improvement initiatives.

Systems Design

• Follow standard design patterns and create simple system or component designs using organizational guidelines.
• Document and organize design information for reference in future projects.
• Develop detailed specifications for moderately complex systems and components.
• Collaborate with stakeholders to create design views and functional prototypes, ensuring alignment with user needs.

Programming/Software Development

• Design and code simple scripts and programs, adhering to agreed standards.
• Test and document outcomes for basic software tasks.
• Independently design moderately complex programs/scripts, monitor progress, and propose solutions to identified issues.
• Collaborate in code reviews and identify areas for improvement.

Systems Integration and Build

• Follow supplied instructions to configure target environments, conduct tests, and record results.
• Assist in integrating basic system components and reporting risks/issues.
• Produce software builds for moderately complex systems, ensuring integration and proper hardware/software configuration.
• Participate in testing and troubleshooting integration builds, documenting results.

Testing

• Design basic test cases and scripts, execute manual/automated testing, and document results.
• Report identified risks and issues for resolution.
• Assist in the design of detailed test plans, automate testing tasks, and analyse test performance.
• Collaborate with teams to identify improvements in testing approaches.

Software Configuration

• Assist in setting up standard software configurations and maintain documentation for changes.
• Follow agreed standards to ensure minimal errors during deployment.
• Design and verify moderately complex configurations, refactor where needed, and document results.
• Collaborate in reviews of deployment outcomes.

Data Science

• Apply data science techniques to analyse basic datasets and report findings.
• Use standard frameworks and tools for structured data modelling under guidance.
• Process and prepare new datasets for analysis using specialized programming techniques.
• Evaluate model outcomes and recommend refinements to improve accuracy and insights.
• Apply basic machine learning techniques, diagnose issues, and report findings.
• Use standard libraries and frameworks to implement algorithms under guidance.
• Apply existing techniques to train models and analyse performance, recommending improvements where needed.
• Collaborate on deployment plans and monitor outcomes for optimization.

Principle-Based Management (PBM) Alignment

Vision Dimension

• Understand how your tasks contribute to the company’s long-term goals and ensure alignment in execution.
• Begin to identify opportunities to bridge performance gaps through technical innovation.

Virtue and Talents Dimension

• Build foundational skills and demonstrate contribution-motivated behaviour.
• Start leveraging individual strengths to deliver value and collaborate effectively across teams.

Knowledge Dimension

• Absorb and apply new knowledge systematically while engaging in guided learning opportunities.
• Actively share insights, propose improvements, and leverage industry best practices.

Comparative Advantage Dimension

• Understand individual strengths and seek guidance in unfamiliar situations.
• Take ownership of moderately complex tasks to maximize team effectiveness.

Motivation Dimension

• Stay motivated by understanding the impact of your contributions on organizational success
• Align personal incentives with organizational goals and drive meaningful outcomes.

Required Skills and Qualifications

• Knowledge of methodologies relating to Software Delivery and Agile techniques.
• Familiarity with integration tools (e.g., APIs: RESTful, SOAP) and database management.
• Strong analytical and problem-solving skills, with an eagerness to learn.
• Effective communication and collaboration abilities.
• A rich background of experience with ERP Software delivery

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

At Infor, we strive for an environment that is founded on a business philosophy calledPrinciple Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in theFAQ section .

We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read ourguidelines and protect yourself from recruitment scams.

We value your privacy at Infor. You may access our privacy policyhere .