Principal Engineer, Workforce, Customer & Agentic Identity

Allstate Northern Ireland Limited; India; On-site; INR 400,000 - 750,000; Full time

Job summary

Allstate India Private Limited is seeking a Principal Engineer for Workforce, Customer & Agentic Identity to lead the technical strategy, architecture, and modernization of identity capabilities across enterprise systems.

You will partner with engineering, product, and security teams to evolve authentication, authorization, governance, and access management with a focus on secure, frictionless experiences. Travel within the region may be required.

Qualifications

• Over 12+ years of experience designing and implementing enterprise IAM solutions.
• Experience with identity platforms, SSO, MFA, and lifecycle management.
• Strong governance, security, and compliance mindset.

Responsibilities

• Define strategy and architecture for workforce, customer, machine, and agentic identity platforms.
• Lead authentication, authorization, federation, and identity governance efforts.
• Mentor engineering teams and drive technical excellence across identity initiatives.
• Collaborate with product, security, and engineering to modernize identity solutions.
• Drive Zero Trust adoption including conditional access and least-privilege controls.

Skills

IAM

Zero Trust

MFA

SSO

Identity Governance

Staff Leadership

Vendor Roadmaps

Stakeholder Influence

Architectural Leadership

Cloud Identity

AI Agent Identities

Education

Bachelor's degree in CS/IT/Engineering

Tools

Ping Identity

SailPoint IdentityNow

Job description

Job Description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

The Principal Engineer, Workforce, Customer & Agentic Identity, leads the technical strategy, architecture, and modernization of identity capabilities across workforce, customer, machine, and emerging AI agent identities.

This hands‑on technical leader champions secure, frictionless customer and employee experiences by partnering closely with engineering, product, and security teams to evolve authentication, authorization, governance, and access management capabilities.

Leveraging deep expertise in modern identity platforms, Zero Trust principles, and emerging agentic identity models, the Principal Engineer influences enterprise strategy, drives adoption of transformative solutions, and helps shape the future of identity across Allstate's digital ecosystem.

As a Director you won’t just deliver results – you drive our culture and shared purpose. At Allstate, we value in person connected experiences not just with your team but also other Allstaters.

This may require travel within your local area or to one of our offices on a regular basis.

Key Responsibilities

• Define and drive the technical strategy and architecture for workforce, customer, machine, and agentic identity platforms across the enterprise.
• Champion identity as a business enabler by improving customer authentication experiences while maintaining strong security, governance, and compliance standards.
• Partner directly with engineers, architects, product teams, and security leaders to design, implement, and modernize identity solutions.
• Provide technical leadership for authentication, authorization, federation, identity governance, lifecycle management, privileged access management, and access certification capabilities.
• Lead the evaluation, design, and adoption of identity platforms and technologies, including Ping Identity, SailPoint, and emerging identity standards.
• Drive Zero Trust initiatives through implementation of MFA, risk-based authentication, fine‑grained authorization, identity governance, and least‑privilege access controls.
• Define identity strategies and governance models for machine identities, service accounts, workload identities, and emerging AI agents.
• Establish identity controls and lifecycle processes for autonomous and agentic systems, including delegated authority, ownership, governance, and privileged access management.
• Influence and drive enterprise adoption of identity modernization initiatives by clearly articulating business value, customer impact, and security outcomes.
• Collaborate with digital product teams to create seamless, secure, and scalable customer identity experiences that improve engagement, trust, and retention.
• Remain actively involved in architecture, troubleshooting, integration design, and implementation efforts while mentoring engineering teams and driving technical excellence.
• Establish engineering standards, reference architectures, and best practices that advance Allstate's long‑term identity roadmap and Zero Trust strategy.

Skills & Capabilities

• Ability to influence enterprise strategy and drive adoption of identity modernization initiatives.
• Strong change leadership and stakeholder management skills across engineering, security, product, and business teams.
• Proven ability to communicate the value of identity solutions and build consensus around technical decisions.
• Technical leadership experience guiding architectures, engineering standards, and best practices.
• Customer‑centric mindset focused on balancing security, usability, and business outcomes.
• Ability to lead through influence, navigate ambiguity, and drive enterprise‑wide change without direct authority.
• Experience influencing vendor roadmaps and product strategies to align with evolving business objectives and operational priorities.
• Experience 12+ years of experience designing and implementing enterprise Identity and Access Management (IAM) solutions.
• Working knowledge of Ping Identity, SailPoint, or similar identity and access management platforms.
• Strong knowledge of customer identity, workforce identity, federation, SSO, MFA, privileged access management, identity governance, and access certification.
• Experience designing and implementing Zero Trust identity architectures, including conditional access, risk‑based authentication, fine‑grained authorization, and least‑privilege access controls.
• Experience supporting machine identities, workload identities, service accounts, certificates, secrets management, and cloud‑native identity models.
• Familiarity with emerging AI and agentic identity concepts, governance models, and authorization frameworks.
• Proven ability to influence senior leaders, drive enterprise adoption, and communicate complex technical strategies across diverse stakeholder groups.

Supervisory Responsibilities

This job has supervisory duties.

Primary Skills Access Management, Artificial Intelligence (AI), Identity Access Management (IAM), Identity Governance, Multi‑Factor Authentication (MFA), Ping Identity, SailPoint IdentityNow, Single Sign‑On (SSO), Stakeholder Influence, Zero Trust Architecture

Education

Bachelor's degree in Computer Science, Cybersecurity, Information Technology, Engineering, or a related technical field.

Preferred: Relevant IAM or security certifications such as CISSP, CCSP, SailPoint, Ping Identity, Microsoft Security, or equivalent.

About Allstate

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you.

Joining our team means being part of something bigger – a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India.

Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation.

With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.

At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work.

Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do.

Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you.