Principal Engineer - IT

R1 RCM Global Private Limited; Sector 10; On-site; INR 600,000 - 900,000; Full time

Job summary

R1 RCM India is seeking a Licensing and Procurement Specialist to join the IT Operations Software Asset Management team. The role focuses on Microsoft licenses, procurement, and ensuring compliance across the organization.

You will oversee Microsoft 365 license administration, forecast demand, manage renewals, and partner with IT, HR, and Finance. Experience with ServiceNow SAMPro is a plus.

This position offers opportunities to optimize licensing costs and drive enterprise-wide license strategy.

Qualifications

• Experience in Microsoft licensing administration and procurement.
• Strong analytical skills for license forecasting.
• Collaboration with IT, HR, and finance for license allocation.

Responsibilities

• End-to-End Microsoft license administration & procurement.
• Oversee Microsoft 365 license management including allocation and deactivation.
• Maintain inventory of licenses using tools and dashboards.
• Monitor license usage and identify optimization opportunities.
• Coordinate with IT, HR, and departments to ensure proper access.
• Drive license consolidation across Microsoft 365 environments.
• Lead procurement, renewals, and vendor management.
• Ensure compliance with licensing agreements and audits.
• Forecast licensing requirements with Finance and manage renewals.
• Negotiate terms with Microsoft and resellers.

Skills

Microsoft licensing

License optimization

Vendor management

Procurement

Tools

ServiceNow

Microsoft 365

Job description

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices.

With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Position Overview The Licensing and Procurement Specialist is a key member of the IT Operations Software Asset Management team. This role combines technical expertise, strategic procurement skills, and diligent administrative oversight. The ideal candidate will demonstrate a depth of knowledge regarding Microsoft products and licensing models, a keen analytical approach to license optimization, and a proactive stance in forecasting licensing requirements. In addition, the specialist will act as the primary liaison between internal stakeholders, Account representatives and third-party vendors, ensuring seamless license procurement, deployment, and compliance.

Key Responsibilities

• End-to-End Microsoft license administration & procurement
• Oversee the day-to-day administration of Microsoft 365 licenses, including allocation, reallocation, and deactivation of licenses as organizational needs evolve.
• Maintain an accurate and up-to‑date inventory of all active, inactive, and pending licenses using management tools and dashboards within the Microsoft 365 Admin Center and ServiceNow SAMPro
• Monitor license consumption and usage trends to identify opportunities for optimization and cost reduction.
• Collaborate with IT, HR, and department managers to ensure users have appropriate access and the right license assignments.
• Collaborate with Modern Work and other IT Infrastructure teams in driving license consolidation efforts across multiple Microsoft 365 environments.

Additional Key Responsibilities

• Procurement and Vendor Management Lead procurement of licenses and manage renewals, upgrades, invoices, and approvals.
• Compliance & Audit Readiness Ensure adherence to Microsoft licensing agreements and organizational compliance policies. Prepare documentation and reports for internal and external audits.
• Budgeting & Forecasting Work closely with Finance to forecast license requirements, manage renewals, and optimize costs through proactive planning.
• Vendor Coordination Liaise with Microsoft and authorized resellers for procurement, renewals, and resolving licensing issues.
• Reporting & Analytics Generate regular reports on license utilization, cost trends, and compliance status for leadership review.
• Lifecycle Management Manage the full lifecycle of Microsoft licenses, including onboarding, offboarding, and transitions during organizational changes (e.g., mergers, acquisitions).
• Procurement and Vendor Management: Lead the procurement process for new licenses, renewals, and upgrades, including developing purchase requisitions, managing approvals, and validating invoices. This includes both Microsoft as well as other vendors within the IT Operations space.
• Lead yearly Microsoft Enterprise Agreement true-ups Establish and maintain relationships with vendor representatives, authorized resellers, and licensing solution partners. Negotiate price, terms, and service‑level agreements to maximize value and minimize risk to the organization.
• Stay up to date on license programs, offers, and changes to ensure the organization le… (content truncated for brevity)