Principal Consultant(AMS) - Oracle Cloud EPM Analyst

Apps Associates; Hyderabad; Presencial; INR 2.500.000 - 5.000.000; Jornada completa

Descripción de la vacante

Apps Associates is seeking a Principal Consultant to lead Oracle Cloud EPM Managed Services and Application Support engagements in India. The role focuses on stability, performance, and ongoing improvement of Oracle Cloud EPM applications while acting as a primary functional and technical advisor to clients.

Ideal candidates will have strong knowledge of Oracle Cloud EPM administration, incident management, RCA, and production support, with experience across PBCS/EPBCS, FCCS, ARCS, and related

Formación

• 10–15+ years of experience in Oracle EPM solutions, including at least 7–8 years supporting Oracle Cloud EPM applications in a Managed Services environment.
• Strong expertise in Oracle Cloud EPM administration, incident management, release management, and production support.

Responsabilidades

• Lead Oracle Cloud EPM Managed Services engagements and serve as the primary point of contact for assigned customers.
• Provide L1/L2/L3 functional and technical support for Oracle Cloud EPM applications.
• Analyze, troubleshoot, and resolve production issues within SLAs.
• Perform RCA and recommend preventive actions for recurring issues.
• Configure and maintain business rules, forms, dashboards, reports, dimensions, metadata, and security.
• Support monthly, quarterly, and annual financial planning and close cycles.
• Maintain and troubleshoot Data Integration, Data Exchange, EPM Automate, Integration Agent, and REST API processes.
• Coordinate with Oracle Support, log SRs, and drive issue resolution.
• Manage change requests, enhancements, and minor projects.
• Prepare technical documentation, runbooks, knowledge articles, and operational procedures.
• Mentor support consultants and provide technical guidance to offshore/onshore teams.
• Participate in governance meetings and continuous improvement initiatives.

Conocimientos

Oracle EPM

EPM Administration

Incident Management

Release Management

Data Integration

SQL

REST APIs

Groovy scripting

Herramientas

EPM Automate

Oracle Integration Cloud (OIC)

Data Integration Tools

Descripción del empleo

Position

Principal Consultant – Oracle Cloud EPM Analyst (Managed Services / Application Support)

Experience

10–15+ years of experience in Oracle EPM solutions, including at least 7-8 years supporting Oracle Cloud EPM applications in a Managed Services environment.

Job Summary

We are seeking an experienced Principal Consultant to lead Oracle Cloud Enterprise Performance Management (EPM) Managed Services and Application Support engagements. The role is responsible for ensuring the stability, performance, and continuous improvement of Oracle Cloud EPM applications while serving as the primary functional and technical advisor to clients. The ideal candidate will have strong expertise in Oracle Cloud EPM administration, incident management, problem resolution, release management, and production support.

Key Responsibilities

• Lead Oracle Cloud EPM Managed Services engagements and serve as the primary point of contact for assigned customers.
• Provide L1/L2/L3 functional and technical support for Oracle Cloud EPM applications.
• Analyze, troubleshoot, and resolve production issues within agreed Service Level Agreements (SLAs).
• Perform root cause analysis (RCA) and recommend preventive actions for recurring issues.
• Configure and maintain business rules, forms, dashboards, reports, dimensions, metadata, and security.
• Support monthly, quarterly, and annual financial planning and close cycles.
• Maintain and troubleshoot Data Integration, Data Exchange, EPM Automate, Integration Agent, and REST API processes.
• Coordinate with Oracle Support, log Service Requests (SRs), and drive issue resolution.
• Manage change requests, enhancements, and minor projects.
• Prepare technical documentation, runbooks, knowledge articles, and operational procedures.
• Mentor support consultants and provide technical guidance to offshore/onshore teams.
• Participate in governance meetings and continuous improvement initiatives.

Oracle Cloud EPM Modules

Experience Supporting One Or More Of The Following

• PBCS and EPBCS (Mainly on Workforce Planning)
• Financial Consolidation and Close (FCCS)
• Account Reconciliation (ARCS)
• Narrative Reporting and Management Reporting
• Tax Reporting - Optional
• Profitability and Cost Management (PCMCS) - Optional
• Enterprise Data Management (EDMCS) - Optional
• Fusion FRS / Smartview

Technical Skills

• Business Rules and Calculation Manager
• Groovy scripting
• Data Integration
• Data Exchange
• EPM Automate
• REST APIs
• SQL (preferred)
• Oracle Integration Cloud (OIC) knowledge is an advantage

Managed Services Responsibilities

• Incident Management
• Service Request Management
• Problem Management
• Root Cause Analysis (RCA)
• Change Management
• Release Management
• Patch Validation
• Environment Refresh Coordination
• Performance Monitoring
• Batch Job Monitoring
• User Access Management
• Service Transition
• Knowledge Management
• SLA and KPI compliance

Functional Knowledge

• Financial Planning & Analysis (FP&A)
• Budgeting and Forecasting
• Financial Consolidation & Close
• Cash Flow Planning
• Workforce Planning
• Capital Planning
• Financial Reporting
• Management Reporting
• Financial Statement Analysis