Principal Cloud Engineer

Providence Global Center; Hyderabad; On-site; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Competitive Pay

Supportive Reporting Relation

Job summary

Providence India seeks a Principal Cloud Engineer to own platform engineering and operational integrity of the Azure environment, including Landing Zones, RBAC, and cost controls. You will lead complex Azure operations (AKS, App Services, Key Vault) and guide vendor resources, while mentoring engineers and aligning with product and security teams.

You will collaborate with Cyber, IAM, Network, and Compliance teams to deliver secure, scalable cloud solutions, ensuring RTO/RPO readiness and

Qualifications

• 10-13 years of experience in cloud, infrastructure, platform engineering, or enterprise operations.
• Significant hands-on Microsoft Azure experience and ownership of reliability.
• Strong knowledge of Azure Landing Zones, RBAC/PIM, tagging, and cost controls.

Responsibilities

• Own the Azure platform engineering and operational integrity.
• Define Azure Landing Zone standards across management groups, subscriptions, and policies.
• Lead complex Azure operations including AKS, App Services, Key Vault, and databases.
• Provide technical leadership for Azure networking (hub-spoke, VNet, DNS, Firewall).
• Drive IaC using Terraform; develop reusable modules and secure state handling.
• Mentor engineers and communicate health, risks, and roadmap to stakeholders.

Skills

Azure expert

Kubernetes

ITSM

Executive communication

Vendor management

Cost optimization

Tools

Terraform

Bicep

ARM

Azure DevOps

GitHub

CI/CD

PowerShell

Job description

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Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.

Why Us?

• Competitive Pay
• Supportive Reporting Relation

Organization Background

• Technology Engineering and Operations owns the engineering, governance, reliability, and lifecycle management of the Cloud and OnPrem hosting environments.
• The environment is Azure-first and includes multi-subscription governance, hub-spoke networking, cloud platform services, Infrastructure as Code, monitoring, backup and recovery, security integration, FinOps, ServiceNow/CMDB, and managed operations delivered in partnership vendor partners.
• The Principal Cloud Engineer will serve as the senior technical lead and L4 escalation point, retaining platform engineering ownership while guiding vendor partners responsible for day-to-day operations.

What will you be responsible for?

• Own the technical engineering and operational integrity of the Azure platform.
• Define and maintain Azure Landing Zone standards covering Management Groups, subscriptions, Azure Policy, RBAC, tagging, resource locks, diagnostics, cost controls, and approved service patterns.
• Lead complex Azure operations and engineering across compute, storage, AKS, App Services, Key Vault, databases, backup, monitoring, and resource lifecycle management.
• Provide technical leadership for Azure networking, including hub-spoke connectivity, VNets, NSGs, UDRs, Private Endpoints, DNS, Azure Firewall, and integration with Palo Alto and Infoblox.
• Drive Infrastructure as Code using Terraform or equivalent platforms, including reusable modules, code reviews, testing, deployment pipelines, drift management, and secure state handling.
• Own platform reliability, observability, capacity, patching, backup, restore, BCP/DR readiness, and continual service improvement.
• Act as the L4 escalation point for major incidents, lead technical RCA and problem management, and ensure preventive actions are implemented.
• Guide and govern vendor resources performing L1/L2/L3 monitoring, fulfillment, troubleshooting, patching, backup, and standard changes.
• Partner with Cyber, IAM, Network, M365, EUC, Product Engineering, Compliance, Finance, and Service Management teams to deliver secure and supportable solutions.
• Lead technical reviews through TRB/architecture governance and ensure new workloads meet security, compliance, cost, operational readiness, and service ownership requirements.
• Drive cloud cost optimization, tagging compliance, consumption visibility, and FinOps recommendations.
• Mentor engineers, establish engineering practices, and communicate platform health, risks, decisions, and roadmap updates to senior stakeholders.

What would your day look like?

• Review platform health, availability, alerts, cost, policy compliance, capacity, backup, patching, and operational risks.
• Provide engineering guidance and approval for non-standard Azure requests, network changes, new services, and product onboarding designs.
• Develop or review Terraform modules, automation, pipelines, scripts, and reusable platform patterns.
• Lead complex troubleshooting across Azure infrastructure, AKS, private connectivity, DNS, identity dependencies, and application platform services.
• Participate in Major Incident bridges, approve RCAs, and drive permanent corrective and reliability improvements.
• Review vendor teams operational performance, changes, tickets, runbooks, evidence, SLA trends, and recurring issues.
• Work with Product teams to define monitoring, backup, recovery, RTO/RPO, service ownership, CMDB, and operational acceptance requirements.
• Present technical decisions, risks, investment needs, KPIs, and roadmap progress to leadership and governance forums.

Who are we looking for?

• 10-13 years of experience in cloud, infrastructure, platform engineering, or enterprise operations, including significant hands‑on Microsoft Azure experience.
• Proven experience operating and engineering complex, production-grade Azure environments with strong ownership of reliability and service outcomes.
• Deep understanding of Azure Landing Zones, Management Groups, subscriptions, Azure Policy, RBAC/PIM integration, tagging, diagnostics, governance, and cost controls.
• Strong hands‑on Azure networking knowledge covering VNets, peering, NSGs, UDRs, Private Endpoints, DNS, load balancing, firewalls, VPN, and hybrid connectivity.
• Hands‑on expertise in Infrastructure as Code using Terraform; experience with Bicep, ARM, or other IaC platforms is beneficial.
• Experience with AKS/Kubernetes, Windows and Linux workloads, storage, databases, Key Vault, Azure Monitor, Log Analytics, backup, recovery, and patching.
• Strong understanding of ITSM processes including Incident, Major Incident, Change, Problem, Request, Knowledge, CMDB, and operational acceptance.
• Experience leading technical resolution of P1/P2 incidents, conducting RCA, and implementing preventive engineering actions.
• Working knowledge of cloud security, Zero Trust, encryption, vulnerability remediation, compliance controls, and frameworks such as HIPAA, HITRUST, ISO 27001, SOC 2, CIS, or MCSB.
• Ability to work in a dynamic, ambiguous, and rapidly scaling environment with multiple Product, Enterprise Service, Innovation, vendor, and leadership stakeholders.
• Strong executive communication, stakeholder management, technical documentation, mentoring, and influencing skills.
• Ability to balance hands‑on engineering with platform leadership, governance, vendor oversight, and strategic planning.

Good to Have

• HashiCorp Terraform Associate or equivalent IaC/DevOps certification.
• Experience with GitHub, Azure DevOps, CI/CD, policy-as-code, automation using PowerShell/Python/Azure CLI, and self-service provisioning.
• Exposure to Palo Alto, GlobalProtect, Infoblox, Cloudflare, ManageEngine/Site24x7, ServiceNow, CrowdStrike, Rapid7, and Proofpoint integration patterns.
• Experience with healthcare, regulated workloads, customer-hosting platforms, or compliance/audit readiness.

Leadership and Behavioral Expectations

• Demonstrates strong ownership and serves as a trusted technical authority for the platform.
• Leads through influence and can align Product, Platform, Cyber, Operations, and vendor stakeholders.
• Communicates clearly with engineers, service owners, and executive leadership.
• Uses structured decision-making, measurable outcomes, and risk-based prioritization.
• Promotes automation, standardization, operational discipline, knowledge sharing, and continuous improvement.

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Providence Global Center 8th Floor, Skyview 1083/1, Raidurgam,
Hitech City Main Rd, Hyderabad, Telangana 500081, India