Principal Business Analyst Corporate Banking

Veripark; India; Hybrid; INR 2,800,000 - 5,600,000; Full time

Benefits offered by this job

Performance-Linked Bonus

Remote Work Support

Health Insurance

Care Program

Online Psychological Support

Birthday Leave

VeriPark Academy

Job summary

VeriPark seeks a Principal Business Analyst with 10+ years of experience in Corporate Banking to lead end-to-end CRM programs and act as a trusted advisor to senior client stakeholders. You will shape solutions, mentor analysts, and work across regions with senior leadership to deliver value-driven outcomes.

You will guide requirements governance, operating models, and process mappings while collaborating with Architects, POs, and project managers to ensure feasible, compliant solutions and

Qualifications

• 10+ years of experience in Corporate Banking business analysis and CRM programs.
• Proven track record leading senior stakeholder workshops and delivering value-driven solutions.
• Strong consulting mindset with ability to influence and shape client outcomes.
• Hands-on experience with CRM platforms and end-to-end project lifecycle.

Responsibilities

• Lead end-to-end business analysis for complex Corporate CRM programs across multiple streams and regions.
• Frame problems in discovery phases and shape solution direction with senior stakeholders.
• Facilitate workshops with Corporate Banking and IT leadership, steering committees.
• Challenge client assumptions and present value-driven alternatives compliant with regulatory priorities.
• Define operating models, processes, and CRM capability mappings for Corporate Banking.
• Ensure alignment of objectives, requirements, and delivery throughout the lifecycle.
• Govern scope, prioritization, and requirements across teams and releases.
• Support presales with solution shaping, scope definition, and client workshops.
• Mentor Senior and Mid-level BAs and propagate best practices.
• Collaborate with Architects, Tech Leads, POs, and PMs to review deliverables and obtain sign-off.
• Support change management and user adoption through risk mitigation and training.
• Deliver product demos and articulate product capabilities to clients.
• Identify gaps and propose feasible solutions aligned with client needs.
• Analyze requirements and produce detailed specifications; assist with UAT and testing.

Skills

Leadership

Stakeholder management

Consulting

Requirements governance

Mentoring

Communication

Facilitation

Analytical thinking

Process automation tools

User journeys

Education

Bachelor's Degree in IT/Computer Science

Tools

Microsoft Dynamics

Salesforce

Siebel

CRMNext

Visio

Balsamiq

Adobe XD

BPMN tools

Job description

Principal Business Analyst Corporate Banking

We enable financial institutions to become digital leaders.

As a global professional team, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

About the job:

We are looking for Principal Business Analyst having 10+ years of experience in Corporate Banking to join our rapidly growing team across regions. We are looking for someone with implementation stories to tell and ready to apply best practices to our customers.

This role goes beyond traditional Business Analysis. As a Principal BA, you will act as a trusted consultant and influencer, working closely with senior client stakeholders to shape solutions, challenge assumptions, and drive business value across complex, large-scale Corporate CRM programs.

You will play a key role in program shaping, analysis leadership, and decision support, while mentoring other Business Analysts and contributing to best practices across the organization.

If you enjoy leading modules, teams, and task assignments and are knowledgeable in Corporate Banking Systems, you will definitely enjoy working with us. You will get a chance to work in new and exciting projects and product teams globally by using some of the latest technologies.

What you will be doing:

• Lead and govern end-to-end business analysis for complex Corporate CRM programs across multiple workstreams, regions, or business lines
• Act as a lead consultant during discovery and early phases, framing business problems and shaping solution direction
• Facilitate and influence senior stakeholder workshops, including Corporate Banking leadership, IT leadership, and Steering Committees
• Challenge client assumptions and proposed solutions, and recommend value-driven alternatives aligned with business and regulatory priorities
• Define target operating models, end-to-end business processes, and CRM capability mappings for Corporate Banking
• Ensure alignment between business objectives, scope, requirements, and delivery outcomes throughout the program lifecycle
• Lead requirements governance, scope control, and prioritization across multiple teams and releases
• Contribute actively to presales activities, including solution shaping, scope definition, client workshops, and proposal support
• Mentor and guide Senior and Mid-level Business Analysts; act as a role model for consulting excellence
• Work closely with Architects, Technical Leads, Product Owners, and Project Managers to ensure coherent and feasible solutions, to review meeting minutes, requirements document and RTM until sign-off is obtained from the client.
• Support change management and business adoption by addressing risks related to process change, user adoption, and operational readiness
• Deliver presentations & demonstrate the products capabilities to the client.
• Identify gaps amongst existing product and client requirements and suggest possible solutions.
• Analyse all business requirements and provide detailed specifications.
• Assist project managers and development team during the project life cycle especially reviewing & executing test cases, training business users, and leading UAT.
• Work on project lifecycle and different methodologies like Waterfall or Agile.
• Work on multiple projects and able to manage time accordingly.

What we are looking for:

• 10+ years of relevant working experience
• Bachelors Degree in IT, Computer Science
• Proven experience working on Corporate CRM initiatives (e.g., Microsoft Dynamics, Salesforce, Siebel, CRMNext or in-house platforms)
• Strong understanding of Corporate Banking domains such as Corporate Onboarding & KYC, Corporate Lending & Credit Lifecycle, Relationship Management, Cash Management, Trade Finance, or Treasury
• Good knowledge of one or more of the Corporate Products like Working Capital Loan, Bank Guarantees, Letter of Credit, Invoice Discounting, FX, and Derivatives, etc.
• Experience working on large-scale, integration-heavy programs involving Core Banking, Credit Systems, Workflow/BPM, APIs, and Compliance systems
• Demonstrated ability to operate as a consultant and influencer, not just a delivery Business Analyst
• Experience engaging with senior and executive-level stakeholders and contributing to steering-level decisions
• Strong requirements governance skills, including traceability, scope management, and prioritization at scale
• Experience contributing to presales and proposal phases is a strong plus
• Hands-on experience with analysis and modelling tools such as Visio, Balsamiq, Adobe XD or BPMN tools
• Strong communication, facilitation, and mentoring skills
• Understanding of Islamic Banking terms, processes with respect to corporate banking is an advantage.
• Understanding of various analysis techniques and methodologies.
• Hands-on Experience working on different rule engines and process automation tools and techniques.
• Ability to define and explain end-to-end processes via User Journeys.

What we are offering:

• Performance-Linked Bonus: Your hard work doesn't go unnoticed! Enjoy a performance-linked bonus as a testament to your dedication!
• Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care you!
• Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself.
• Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting‑edge technologies. Your skills will shape the future of our industry.
• Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in‑house training sessions.
• Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
• Together Culture: Even in a remote world, we cultivate connections through engaging face‑to‑face gatherings as well as online fun events. Special information sharing environment where you can update & align yourself.

About VeriPark:

We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.

With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.

https://www.veripark.com