Principal Business Analyst

Majesco; India; À distance; INR 3 000 000 - 6 000 000; Plein temps

Résumé du poste

Majesco seeks a Principal Business Analyst with Life Insurance domain expertise for its North American Life & Annuity product line. You’ll translate vision into end-to-end journeys, collaborate with PMs, BAs, SMEs, and customers to ensure high-quality outcomes across policy to claims, and guide test planning and UAT.

This role involves working with remote teams and cloud-enabled solutions. You will lead requirements, collaborate across delivery teams, and contribute to QA process improvements

Qualifications

• 15+ years of professional experience, incl. 10+ years in L&A and Group insurance
• Bachelor’s degree in CS/Engineering or Banking & Finance; Master’s preferred
• Strong communication and stakeholder management
• SAFe Agile experience and cloud-based enterprise systems
• Ability to lead requirements gathering for life insurance claim module
• Experience with insurance operations is a plus

Responsabilités

• Translate vision and strategy into end-to-end UAT journeys and test cases
• Collaborate with PM,BA teams and SMEs to detail journeys for carriers and operating models
• Convert release outcomes into end-to-end test cases
• Identify defect leakage and improve QA processes with customers
• Ensure test coverage and high-quality delivery across scenarios
• Demonstrate features and rational to stakeholders
• Conduct user acceptance testing to verify business requirements
• Support issue triage and production issue resolution
• Assist project planning, status reporting and risk management
• Maintain knowledge of life insurance policy administration systems
• Lead requirements for life insurance claim module with IT
• Analyze existing processes to identify optimization opportunities
• Present features in product demos to wider audience
• Present ideas effectively through storytelling
• Build relationships with stakeholders at all levels
• Influence cross-functional teams without formal authority
• Track roadmap execution and delivery performance
• Multi-task and meet deadlines with attention to detail
• Leverage empowerment for business value
• Actuarial qualification will be preferred
• Excel workbooks/macros or programming languages experience is a plus

Connaissances

Communication skills

Business & technical acumen

Life & Annuity domain

SAFe Agile

Stakeholder management

Remote collaboration

Analytical thinking

Leadership

Formation

Bachelor’s Degree in CS/Engineering/Banking & Finance

Master’s Degree preferred

Outils

Majesco Platforms/Products

Excel/macros

Programming languages

Description du poste

At Majesco, we believe in connecting people and business to Insurance in ways that are Innovative, Hyper-Relevant, Compelling and Personal. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected.

If you are passionate about the power and possibilities that cloud technologies have unleashed and are looking to deliver transformative and innovative solutions that transform the customer experience, come join us!

Majesco is seeking a Principal Business Analyst with knowledge of Life Insurance domain for North American Life & Annuity product line. Majesco has been identified in the ‘Visionary’ Quadrant as per Gartner’s report for L&A Product vendors in North America

All About the Role:

• Work closely with Product Management to translate the vision,strategyand thehigh-levelproduct roadmapintotangible end to end User Acceptance Journeys and Test Cases from Policy to Claims and achieve business goals of the product.
• Work with a team of business consultants, business analysts and subject matter experts to ensure that each journey is detailed out keeping in mind the business users, how they service their customers, varying landscapes with each insurance carrier anddifferent operating models
• Collaborate with Product Owners to understand outcomes for a product release and translate them into End to End test cases.
• Collaborate with Implementation & Production customers to identify reasons for defect leakage and improve the Quality Assurance Process.
• Work closely with the testing team to ensure adequate test coverage for the requirements outlined, the various patterns of scenarios are considered so that ahigh-qualitydelivery can be made
• Acts as champion of the product with abilities to demonstrate, discuss and articulate features, functions and underlying rational internally and externally.
• Conduct user acceptance testing (UAT) to ensure that solutions meet business requirements
• Support issue analysis/triaging and provide fixes during test phases, as well as production issue resolution to ensure key Product SLAs are met.
• Support project management and participate in project planning, status reporting, and issue resolution
• Maintain strong knowledge of life insurance policy administration systems, industry trends, and emerging technologies
• Lead the requirements gathering process for the life insurance claim module, collaborating with business stakeholders, subject matter experts, and IT teams.
• Conduct thorough analysis of existing processes and systems to identify opportunities for improvement and optimization.
• Present and highlight features in product demos to wider audience / customer.

What You’ll Bring:

• Outstanding communication skills and the ability to connect, resonate, and establish credibility with an array of technical and non-technical stakeholders
• Strong business and technical acumen with the ability to translate product vision and strategy in the product roadmap
• Strong domain experience in for L&A and Group lines of business
• Ideas for enhancing the productivity and efficiencies in performing various transactions from a system standpoint
• Global accessibility as well as the ability to seamlessly work with remote teams
• Outstanding analytical and problem-solving skills
• Excitement and passion for leading an emerging technology in the Insurance space
• Talent mindset to effectively coach and provide feedback to direct reports and other team members to help develop talent and support career development
• First-time-right Quality mindset, strives for delivering the best customer experience, ambitious and growth mindset.
• Employ exceptional problem-solving skills.
• Excellent communication skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace.
• Willing to work across time zones and with remote teams.

All About You:

• Bachelor’s Degree (or global equivalent) in Computer Science or related field; Master’s Degree preferred
• 15+ years professional experience; 10+ years working in L&A and Group insurance with other software packages. Experience of working in insurance operations is an added advantage
• Blend of business and technical understanding of core, data and digital cloud-based enterprise system for L&A and Group insurance
• Well versed with insurance technology vendor marketplace and key product and technology trends as well as competitive advancements.
• Excellent written and verbal communication skills
• Ability to present ideas and information in influential ways through storytelling
• Ability to forge relationships and communicate with stakeholders at all levels
• Proven ability to influence cross-functional teams without formal authority
• Highly analytical and data driven mindset to plan and track performance of roadmap execution and effectiveness of the delivery.
• Ability to multi-task and meet deadlines while paying attention to details
• Leverage empowerment to explore new beyond specific assignments for improving overall value proposition of responsibilities
• Bachelor’s Degree in Computer Science or Engineering or Banking & Finance; Master’s degree a plus
• Experience with SAFe Agile Development practices and processes. SAFe Practitioner certification preferred.
• Experience with the Majesco Platforms/Products is a plus.
• Preferred Experience in configuration of banking or financial services products.
• Actuarial qualification will be preferred
• Extensive experience in creating complex excel workbooks, writing macros, or working in programming languages is a plus

Other Qualifications:

• Bachelor’s Degree in Computer Science or Engineering or Banking & Finance; Master’s degree a plus
• Experience with SAFe Agile Development practices and processes. SAFe Practitioner certification preferred.
• Experience with the Majesco Platforms/Products is a plus.
• Preferred Experience in configuration of banking or financial services products.
• Actuarial qualification will be preferred
• Extensive experience in creating complex excel workbooks, writing macros, or working in programming languages is a plus