PRINCESS CRUISE SHIP COMPANY

PRINCESS CRUISE SHIP COMPANY CANADA

Vadodara

Presencial

INR 300 000 - 600 000

Tempo integral

14 dias+

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Resumo da oferta

PRINCESS CRUISE SHIP COMPANY CANADA is seeking an Operation Manager (Full-Time) to oversee hotel main operations aboard our ship and ensure high standards of guest service across all outlets.

You will work with all department heads to maintain quality, cleanliness, and guest satisfaction while driving profitability and cost control. The role requires leadership across multiple departments and deputising for the General Manager when needed.

Qualificações

  • Experience in hospitality operations management considered a plus.
  • Strong cost-control and profitability mindset.
  • Ability to lead multiple departments and HODs.
  • Excellent guest service standards and guest satisfaction focus.

Responsabilidades

  • Ensure each department delivers a consistently high standard of guest service.
  • Achieve business objectives and maximise profitability of all outlets.
  • Maintain effective cost controls in all areas.
  • Plan and direct hotel main operations including quality, standards, cleanliness, guest satisfaction.
  • Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
  • Work alongside all HODs to ensure the smooth running of day-to-day operations.
  • Conduct regular operations meetings with HODs to discuss routine matters, performance targets and guest feedback.
  • Deputise for the General Manager in his absence at meetings and events.

Descrição da oferta de emprego

OPERATION MANAGER (FULL-TIME)
Full Job Description
  • Ensure that each department delivers a consistently high standard of guest service.
  • Also, achieve business objectives and maximise the profitability of all outlets.
  • Maintain effective cost controls in all areas.
  • Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
  • Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
  • Work alongside all HODs to ensure the smooth running of the day-to-day operations.
  • Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
  • Deputise for the General Manager in his absence and at various meetings & events.

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