Practice Manager

Ameriprise Financial Services, LLC; Gurugram District; Hybrid; INR 4,000,000 - 6,500,000; Full time

Job summary

Ameriprise India LLP seeks an experienced leader to head the Technology PMO governance function, partnering with US PMO leadership and technology teams to drive portfolio transparency and audit-ready practices.

You will lead governance forums, develop SOPs, oversight of data quality and compliance, and enhance reporting through OnePlan, Power BI, and SharePoint. This role requires 14+ years in governance and strong stakeholder influence; in-office collaboration with a hybrid schedule is expected.

Qualifications

• 14+ years of experience in project, program, portfolio governance or process management in a technology or enterprise environment.
• Strong knowledge of PMO governance, portfolio management, SDLC, ITIL, financial tracking, risk and issue management, and executive reporting.
• Experience leading India-based, offshore, or globally distributed teams with delivery accountability.
• Excellent communication and stakeholder management across Technology, Finance, delivery teams, vendors, and senior leaders.

Responsibilities

• Lead portfolio governance support for the Technology PMO, including demand intake, prioritization, planning inputs, and executive reporting.
• Support governance forums and create dashboards, reports, and summaries for leadership decisions.
• Develop, maintain, and improve PMO frameworks, SOPs, templates, and playbooks for consistent execution.
• Reinforce governance standards for data quality, status reporting, risk/issue management, and evidence requirements.
• Support PMO reporting and process automation using OnePlan, Power BI, SharePoint, and workflow solutions.
• Drive adoption of PMO processes and reporting standards through stakeholder engagement and training.
• Partner with PMO leadership, Technology, Finance, delivery teams, and vendors to ensure governance execution and portfolio visibility.
• Serve as India-based governance lead coordinating work across India and U.S. teams; manage documentation, escalations, and communications.
• Lead, coach, and develop the India governance team with clear priorities and performance development.

Skills

PMO governance

Portfolio management

SDLC

ITIL

Executive reporting

Stakeholder management

Leadership

Tools

OnePlan

Power BI

SharePoint

Workflow automation

Job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you’re talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

Primary Purpose of Job

Provide India-based leadership for the Technology PMO governance function, including portfolio governance, executive reporting, governance forums, operating discipline, and day-to-day leadership of the India governance team. This role partners with U.S.-based PMO leadership, Technology leaders, Finance, and delivery teams to support consistent governance execution, portfolio transparency, and audit-ready practices across the Technology portfolio.

• Portfolio Governance Leadership - Lead portfolio governance support for the Technology PMO, including demand intake, prioritization support, annual planning inputs, portfolio health tracking, and executive reporting. Ensure portfolio data, insights, and recommendations are accurate, timely, and actionable.
• Governance Forums & Executive Reporting - Support governance forums such as PRB, IRB, and CCB by managing agenda readiness, pre-read materials, decision documentation, action tracking, and follow-up. Prepare clear dashboards, reports, and summaries that support leadership decision-making.
• PMO Frameworks, Methodologies & SOPs - Develop, maintain, and improve PMO frameworks, stage gate models, SOPs, templates, playbooks, and quality checklists to support consistent execution and governance compliance.
• Operational Excellence, Controls & Compliance - Reinforce governance standards for OnePlan data quality, status reporting, risk and issue management, time tracking, stage gate adherence, and evidence requirements. Monitor compliance and elevate gaps as needed.
• Digital Enablement & Reporting - Support PMO reporting and process automation through tools such as OnePlan, Power BI, SharePoint, and workflow solutions. Identify opportunities to improve efficiency, reporting accuracy, and portfolio visibility.
• Change Management & Adoption - Drive adoption of PMO processes, tools, and reporting standards through stakeholder engagement, communications, training, adoption tracking, and continuous improvement.
• Stakeholder Partnership - Partner with PMO leadership, Technology leaders, Finance, delivery teams, and vendors to support governance execution, portfolio transparency, issue resolution, and decision readiness.
• Global Operating Model - Serve as the India-based governance lead for coordinating work across India and U.S. teams. Maintain clear operating cadences, handoffs, documentation standards, escalation paths, and communication routines.
• India Team Leadership - Lead, coach, and develop the India governance team by setting priorities, managing workload, monitoring delivery quality, resolving escalations, and supporting performance and capability development.

Professional Certifications

• PMP, PgMP, CBAP, CCBA, ITIL, CSM, or other relevant project, portfolio, business analysis, technology, or process certification preferred.

Required Knowledge, Skills

• 14+ years of experience in project, program, portfolio, governance, or process management within a technology or enterprise environment, including direct portfolio management experience.
• Strong knowledge of PMO governance, portfolio management, SDLC, ITIL, financial tracking, risk and issue management, stage gate governance, and executive reporting.
• Demonstrated experience leading India-based, offshore, or globally distributed teams, including work allocation, coaching, quality management, escalation management, and delivery accountability.
• Excellent communication, stakeholder management, and influencing skills with the ability to work effectively across Technology, Finance, delivery teams, vendors, and senior leaders.

Preferred Knowledge, Skills

• Experience with One Plan or similar PPM tools, Power BI, SharePoint, workflow automation, executive dashboards, and standardized governance reporting.
• Experience in Financial Services, Technology Infrastructure, regulated environments, policy/process development, or large global matrixed organizations preferred.

Experience Required

• 14+ years of experience in program, project, portfolio management, governance, or process management, including experience managing or supporting technology portfolios, portfolio health reporting, prioritization support, and executive-level portfolio insights.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders (clients, advisors, employees and shareholders). Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

Ameriprise India LLP is an equal opportunity employer.

We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities.

If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.