Portuguese Language Cash Application Analyst

Oracle India Private Limited; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Oracle India Private Limited is seeking a Portuguese Language Specialist within the Global Finance Information Center to manage customer payments for LAD countries. You will identify receipts, apply payments to AR invoices, and ensure accurate cash posting while collaborating with Portuguese-speaking customers and internal teams.

Responsibilities include reconciling accounts, supporting month-end close, maintaining records, and driving process improvements to reduce payment discrepancies.

Qualifications

• Portuguese-language proficiency suitable for customer and operational interactions.
• Hands-on capability in Cash Application / customer-payment processing.
• Ability to identify and apply customer payments to AR invoices accurately.
• Experience or demonstrated capability in payment/account reconciliation.
• Ability to investigate and resolve unapplied cash, unidentified receipts, short payments, overpayments, or payment discrepancies.
• Ability to collaborate with customers, Collections, AR, Sales, and other stakeholders.
• Ability to maintain accurate records and reporting.
• Ability to support month-end activities.
• Experience with process improvement, automation initiatives, or operational reporting.

Responsibilities

• Manage customer-payment activities for LAD countries.
• Identify receipts and apply payments to AR invoices.
• Ensure timely and accurate cash posting.
• Maintain accurate customer-payment records and documentation.
• Research and resolve unapplied cash.
• Investigate unidentified receipts.
• Resolve short payments and overpayments.
• Investigate payment discrepancies and determine next steps.
• Coordinate with stakeholders to obtain remittance information.
• Collaborate with customers and Collections to allocate payments.
• Partner with AR, Sales, and other teams to resolve account issues.
• Use Portuguese-language capability to support LAD operations.
• Perform customer-account and payment reconciliations.
• Investigate reconciliation differences and coordinate resolution.
• Support month-end close activities.
• Maintain accurate operational records and reporting.
• Identify recurring cash-application issues and drive improvements.
• Support root-cause analysis of discrepancies.
• Identify opportunities to improve cash-application accuracy and efficiency.
• Contribute to process improvements reducing recurring issues.

Skills

Portuguese-language proficiency

Cash application processing

Payment reconciliation

Cross-functional collaboration

Attention to detail

Tools

Oracle ERP

Job description

Portuguese Language Specialist

About the Team

The Global Finance Information Center (GFIC) supports centralized finance operations. Within Accounts Receivable, the Cash Applications function manages customer-payment activities and helps ensure receipts are accurately identified, applied, reconciled, and reflected against the appropriate customer invoices. This position supports LAD countries and works closely with customers, Collections, Accounts Receivable, Sales, and other internal teams to resolve payment-application issues and maintain accurate customer accounts.

Job Summary

The Cash Application Analyst – Portuguese is responsible for managing customer payments for LAD countries from GFIC. The role identifies incoming customer payments and accurately applies them to the appropriate Accounts Receivable invoices. It investigates and resolves unapplied cash, unidentified receipts, short payments, overpayments, and other payment discrepancies. The analyst collaborates closely with Portuguese-speaking customers, Collections, AR, Sales, and other internal stakeholders to support timely and accurate cash posting. The position also performs reconciliations, supports month-end activities, maintains records and reporting, and contributes to process improvement and root-cause resolution.

Key Responsibilities

• Cash Application: Manage customer-payment activities for assigned LAD countries.
• Identify customer receipts and accurately apply payments to the appropriate AR invoices.
• Ensure timely and accurate cash posting.
• Maintain accurate customer-payment records and supporting documentation.
• Payment Exception Resolution: Research and resolve unapplied cash.
• Investigate unidentified receipts.
• Resolve short payments and overpayments.
• Investigate payment discrepancies and determine appropriate next steps.
• Work with relevant stakeholders to obtain missing payment or remittance information.
• Customer & Stakeholder Collaboration: Collaborate closely with customers and Collections to identify payments and determine appropriate invoice allocation.
• Partner with Accounts Receivable, Sales, and other internal teams to resolve account issues.
• Use Portuguese-language capability where required to support LAD customer-payment operations.
• Reconciliation & Month-End: Perform customer-account and payment reconciliations.
• Investigate reconciliation differences and coordinate resolution.
• Support relevant month-end close activities.
• Maintain accurate operational records and reporting.
• Process Improvement: Identify recurring cash-application issues.
• Support root-cause analysis of recurring payment discrepancies.
• Identify opportunities to improve cash-application accuracy and efficiency.
• Contribute to process improvements that reduce recurring payment-application issues.

Mandatory Requirements

Based on the supplied hiring requirement and responsibilities:

• Portuguese-language proficiency appropriate for the customer and operational interactions required by the role.
• Hands‑on capability in Cash Application / customer-payment processing.
• Ability to identify and apply customer payments to AR invoices accurately.
• Experience or demonstrated capability in payment/account reconciliation.
• Ability to investigate and resolve: Unapplied cash, Unidentified receipts, Short payments, Overpayments, Payment discrepancies.
• Ability to collaborate effectively with customers, Collections, AR, Sales, and other stakeholders.
• Ability to maintain accurate records and reporting.
• Ability to support month‑end activities.
• Strong attention to detail and problem‑solving capability.
• Good‑to‑Have Experience supporting LAD/Latin America customers or Finance operations.
• Experience in a global shared‑services, GFIC, GBS, or captive Finance environment.
• Experience with Oracle ERP or other ERP/cash‑application systems.
• Experience handling refunds, chargebacks, payment-on‑account, unapplied cash, or complex payment matching.
• Experience supporting process improvement, operational reporting, or automation initiatives.
• Experience working with multinational customers and geographically distributed Finance teams.

Self-Assessment Questions

• Am I proficient in Portuguese at the level needed for business/customer interactions?
• Do I have hands‑on experience applying customer payments to Accounts Receivable invoices?
• Can I investigate and resolve unapplied cash and unidentified receipts?
• Have I handled short payments, overpayments, and other payment discrepancies?
• Can I perform customer‑account and payment reconciliations?
• Can I work directly with customers and Collections to obtain remittance/payment information and resolve allocation issues?
• Have I supported month‑end activities within Cash Application or Accounts Receivable?
• Can I identify recurring payment issues and contribute to root‑cause resolution?

Company Culture & Benefits

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life‑saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all.

Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options.

We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Equal Employment Opportunity

Oracle is an Equal Employment Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Experience Level

Mid Level