Credit And Collections Analyst 2-Fin

Oracle; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

Competitive benefits

Volunteer programs

Job summary

Oracle Bengaluru is seeking a Cash Application Analyst – Portuguese & Spanish to manage customer payments for LAD countries from GFIC. You will identify receipts and apply payments to AR invoices, ensuring timely cash posting and accurate records.

You will collaborate with Spanish/Portuguese-speaking customers, Collections, AR and Sales to resolve unapplied cash, unidentified receipts, short payments and discrepancies, and support month-end close and process improvements.

Qualifications

• Spanish/ Portuguese-language proficiency appropriate for customer and operational interactions.
• Hands-on capability in cash application / customer-payment processing.
• Ability to identify and apply customer payments to AR invoices accurately.
• Experience or demonstrated capability in payment/account reconciliation.
• Ability to investigate and resolve unapplied cash, unidentified receipts, short payments, overpayments, and payment discrepancies.
• Ability to collaborate effectively with customers, Collections, AR, Sales, and other stakeholders.
• Ability to maintain accurate records and reporting; support month-end activities.

Responsibilities

• Manage customer-payment activities for assigned LAD countries.
• Identify customer receipts and accurately apply payments to the appropriate AR invoices.
• Ensure timely and accurate cash posting.
• Maintain accurate customer-payment records and supporting documentation.
• Research and resolve unapplied cash and unidentified receipts.
• Investigate short payments and overpayments; resolve payment discrepancies.
• Collaborate with customers and Collections; partner with AR, Sales, and internal teams.
• Perform customer-account and payment reconciliations; support month-end close.

Skills

Cash application processing

Payment reconciliation

Spanish/Portuguese proficiency

Attention to detail

Job description

Job Description:

Job Summary

The Cash Application Analyst – Portuguese & Spanish is responsible for managing customer payments for LAD countries from GFIC.

The role identifies incoming customer payments and accurately applies them to the appropriate Accounts Receivable invoices. It investigates and resolves unapplied cash, unidentified receipts, short payments, overpayments, and other payment discrepancies.

The analyst collaborates closely with Spanish/ Portuguese -speaking customers, Collections, AR, Sales, and other internal stakeholders to support timely and accurate cash posting. The position also performs reconciliations, supports month-end activities, maintains records and reporting, and contributes to process improvement and root-cause resolution.

Responsibilities

Key Responsibilities

Cash Application

• Manage customer-payment activities for assigned LAD countries.
• Identify customer receipts and accurately apply payments to the appropriate AR invoices.
• Ensure timely and accurate cash posting.
• Maintain accurate customer-payment records and supporting documentation.

Payment Exception Resolution

• Research and resolve unapplied cash.
• Investigate unidentified receipts.
• Resolve short payments and overpayments.
• Investigate payment discrepancies and determine appropriate next steps.
• Work with relevant stakeholders to obtain missing payment or remittance information.

Customer & Stakeholder Collaboration

• Collaborate closely with customers and Collections to identify payments and determine appropriate invoice allocation.
• Partner with Accounts Receivable, Sales, and other internal teams to resolve account issues.
• Use Spanish/ Portuguese-language capability where required to support LAD customer-payment operations.

Reconciliation & Month-End

• Perform customer-account and payment reconciliations.
• Investigate reconciliation differences and coordinate resolution.
• Support relevant month-end close activities.
• Maintain accurate operational records and reporting.

Process Improvement

• Identify recurring cash-application issues.
• Support root-cause analysis of recurring payment discrepancies.
• Identify opportunities to improve cash-application accuracy and efficiency.
• Contribute to process improvements that reduce recurring payment-application issues.

Mandatory Requirements

Based on the supplied hiring requirement and responsibilities:

• Spanish/ Portuguese-language proficiency appropriate for the customer and operational interactions required by the role.
• Hands-on capability in Cash Application / customer-payment processing.
• Ability to identify and apply customer payments to AR invoices accurately.
• Experience or demonstrated capability in payment/account reconciliation.
• Ability to investigate and resolve:
  • Unapplied cash
  • Unidentified receipts
  • Short payments
  • Overpayments
  • Payment discrepancies
• Ability to collaborate effectively with customers, Collections, AR, Sales, and other stakeholders.
• Ability to maintain accurate records and reporting.
• Ability to support month-end activities.
• Strong attention to detail and problem-solving capability.

Good-to-Have

The supplied information does not explicitly identify Good-to-Have qualifications.

• Specific years of experience
• Accounting/Finance degree
• Oracle Fusion/EBS
• SAP
• Advanced Excel
• Previous LAD-country experience
• Specific Spanish/ Portuguese certification
• Shared-services experience
• Banking/remittance-processing experience
• Process automation experience

Self-Assessment Questions

• Am I proficient in Spanish/ Portuguese at the level needed for business/customer interactions?
• Do I have hands-on experience applying customer payments to Accounts Receivable invoices?
• Can I investigate and resolve unapplied cash and unidentified receipts?
• Have I handled short payments, overpayments, and other payment discrepancies?
• Can I perform customer-account and payment reconciliations?
• Can I work directly with customers and Collections to obtain remittance/payment information and resolve allocation issues?
• Have I supported month-end activities within Cash Application or Accounts Receivable?
• Can I identify recurring payment issues and contribute to root-cause resolution?

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute.

Benefits

• That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options.
• We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Requirements: